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Four Points by Sheraton Auckland

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Photo gallery for Four Points by Sheraton Auckland

A modern living room with a large flat-screen TV, a comfortable sofa, and a view of a cityscape through floor-to-ceiling glass windows.
A hotel room with a large window offering a city view, a bed, a desk with a chair, and a lamp.
A bar area with a circular design, bar stools, and a bartender.
A group of people dining at a table with a city view, in a room with large windows and curtains.
A spacious lobby with a high ceiling, modern seating arrangements, and a large staircase.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
396 Queen Street, Auckland, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪1 min walk‬
  • Place, University of Auckland
    ‪3 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern bathroom with a large mirror, two sinks, and a black countertop.

Room, 1 King Bed

9.0 out of 10
Wonderful
(71 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a large window with a city view, and a flat-screen TV.

Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A modern hotel room with a glass shower enclosure, a large bed with white linens, and a framed artwork on the wall.

Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Corner

A modern hotel room with a large bed, a desk with a chair, a TV, and a city view.

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with a large bed, a desk, and a TV. It has a city view through large windows.

Room, 2 Queen Beds

8.6 out of 10
Excellent
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Tower (View)

A modern bathroom with a large mirror, two sinks, and a black countertop.

Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed, Balcony, City View (Balcony)

A modern hotel room with a large bed, a view of the cityscape, and a textured wall.

Studio, 1 King Bed, Balcony, City View (Balcony)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (View)

A modern hotel room with a sofa, a desk, a bed, and a view of the city.

Suite, 1 King Bed (View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Tower (View)

A modern living room with a sofa, a coffee table, and a view of the city through large windows.

Suite, 2 Bedrooms, Tower (View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Tower (View)

A hotel room with a large window offering a city view, a bed with white linens, and a framed picture on the wall.

Room, 1 King Bed, Tower (View)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Auckland

City center stay.Within a 10-minute walk of this Auckland Central Business District hotel, you'll find University of Auckland and Sky Tower. Auckland Domain and Spark Arena are also within 2 miles (3 km).

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.0 km
  • Auckland Town Hall - 2 min walk - 0.2 km
  • University of Auckland - 3 min walk - 0.3 km
  • Sky Tower - 8 min walk - 0.7 km
  • SkyCity Casino - 8 min walk - 0.7 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Karanga-a-Hape Station - 7 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Queen’s Head - ‬1 min walk
  • ‪Nando’s - ‬2 min walk
  • ‪OKO Dessert Kitchen - ‬3 min walk
  • ‪Q Theatre - ‬1 min walk
  • ‪Hokkaido Baked Cheese Tart - ‬2 min walk

About this property

Four Points by Sheraton Auckland

4.5-star luxury hotel near University of Auckland
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2045 square feet (190 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Four Points by Sheraton Auckland. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

  • 1 building
  • 255 guestrooms or units
  • 20 levels
  • 2045 sq ft of conference space
  • 190 sq m of conference space
  • Built in 1987
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Four Points by Sheraton Auckland offers 255 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 43-inch TV with premium digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 39 per person
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Four Points Sheraton Auckland Hotel

Four Points Sheraton Auckland

Four Points By Sheraton Auckland New Zealand

Four Points by Sheraton Auckland Hotel

Four Points by Sheraton Auckland Auckland

Four Points by Sheraton Auckland Hotel Auckland

Frequently asked questions

How close is Four Points by Sheraton Auckland to the airport?

Four Points by Sheraton Auckland is 16.6 mi (26-min drive) away from the Auckland Intl. Airport (AKL) airport, the closest popular airport to the property.

How much does it cost to stay at Four Points by Sheraton Auckland?

As of Sept 21, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Auckland on Sept 29, 2026 start from CA $139, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Four Points by Sheraton Auckland have an airport shuttle?

Airport shuttle services are not available at Four Points by Sheraton Auckland.

How close is Four Points by Sheraton Auckland to the beach?

This hotel is 6.4 mi (16-min drive) from Takapuna Beach and 5.8 mi (20-min drive) from Kohimarama Beach. Don't forget your sunscreen!

Does Four Points by Sheraton Auckland offer free breakfast?

Free breakfast isn’t provided at Four Points by Sheraton Auckland, but buffet breakfast is offered for a fee of NZD 39 per person. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Four Points by Sheraton Auckland?

No, there is no casino at this hotel, but SkyCity Casino (10-min walk) is nearby.

What time is check-in at Four Points by Sheraton Auckland?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Four Points by Sheraton Auckland?

Free parking is not available at this hotel. Valet parking is available for NZD 60 per night.

Does Four Points by Sheraton Auckland have a pool?

Four Points by Sheraton Auckland does not have a pool.

Does Four Points by Sheraton Auckland have a restaurant?

Four Points by Sheraton Auckland is home to Queen's Head Bar & Eatery, which features local and international cuisine and light fare.

Does Four Points by Sheraton Auckland have a spa?

There are no spa services available at this hotel.

How close is Four Points by Sheraton Auckland to downtown Auckland?

Four Points by Sheraton Auckland is 0.3 mi away from Auckland.

Four Points by Sheraton Auckland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 552 out of 900 reviews
Rating 8 - Good. 245 out of 900 reviews
Rating 6 - Okay. 66 out of 900 reviews
Rating 4 - Poor. 24 out of 900 reviews
Rating 2 - Terrible. 13 out of 900 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room clean, staffs are friendly and accommodating our needs.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gorica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to central Auckland, bars restaurants Very clean rooms, very polite and helpful staff Our small issue was quickly resolved Great stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff! Breakfast was average but staff were very helpful. Rooms were nice with great views.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute booking and the staff were very helpful and accommodating. We had a corner room which was well laid out and very comfortable. Everything was new and clean and we will definitely plan to stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rustom Quila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to everything
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 1 night staycation. Hotel feels very new inside, spacious corner room with view over Auckland. Very comfortable bed. Enjoyed the drink at the rooftop bar and breakfast buffet in the morning
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lianne

Super friendly helpful staff, good breakfast very clean property
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Katrina Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast and very attentive polite staff. Super comfortable bed.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Really good value hotel. Room was nice, rooftop bar superb and breakfast fantastic. Great location too.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Matua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend four points to anyone who is looking to stay in Auckland city. Expedia made the booking process very easy. First ever time staying here and we received lovely service, staff that was very cooperative with changes, the food was amazing and to top it off we got to enjoy drinks at their breathtaking roof top bar. My partner and I were very happy.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room, excellent helpful staff and great restaurant on site
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a perfect location. Rooms were small, but comfortable and well appointed. Staff was friendly and helpful. Beautiful rooftop bar and nice restaurant in the lobby.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Great location and top notch room, stayed a single night as something to go to in the city and walking distance. Had a cocktail at Churchill's, what a great location. Breakfast was great in the morning also.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Beautiful bathroom and staff was extremely friendly and helpful.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities
Great location and fab room
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Sumandeep

Liked: Cleanliness, property conditions & facilities
Beautiful, spacious and clean rooms, central location, friendly staff!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was clean, in good condition, and the bed was comfortable. Instant coffee, teabags, sweeteners, and milk were available in the room along with an electric kettle. Check in and out was simple and quick, staff were friendly and helpful. We would stay here again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

James Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing- friendly and helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great room, comfiest bed, great amenities and offerings and the Churchill upstairs is amazing too! Highly recommend! :)
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/hotel was nice and modern and service was good overall. The buffet breakfast was pretty average though. And we weren’t clearly informed upon booking about the $200 security deposit that would be taken on arrival until departure.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At last towels as large as the ones at home,a huge plus for me!Sick of wee towels everywhere I go.Had a corner room so a bit larger than standard room and that gave us a wee sitting area with 2 chairs and coffee table plus the standard desk .The room was incredibly quiet .Would stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Wonderful, attentive staff, great restaurant, beautiful room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen all well equipped. Suit very new and clean . Location excellent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the cleanliness of the building. The rooms were very modern and spacious.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable clean room and easy check in/out
Stayed 1 night in Jan 2026