M Social Hotel Auckland

Property class: 4.5
4.5-star luxury hotel near Princes Wharf

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Photo gallery for M Social Hotel Auckland

Terrace/patio
View from property
Exterior
Daily cooked-to-order breakfast for a fee
Suite (Harbour View Inclusions Galore) | Bathroom

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
196-200 Quay Street, Auckland, 1010
  • Place, Princes Wharf
    ‪1 min walk‬
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

Suite (Harbour View Inclusions Galore)

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room (Social 2 Singles)

9.8 out of 10
Exceptional
(26 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Room (Social 1 King)

9.6 out of 10
Exceptional
(79 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room (Social View 1 King)

9.6 out of 10
Exceptional
(70 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room (Social View 2 Singles)

8.8 out of 10
Excellent
(11 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Room (Social King View Inclusions Galore)

10.0 out of 10
Exceptional
(24 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room (Social Twin View Inclusions Galore)

10.0 out of 10
Exceptional
(2 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Room (Social 2 Doubles)

10.0 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Room (Social View 2 Doubles)

9.8 out of 10
Exceptional
(11 reviews)
  • Harbor view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Social King View Loaded Room

  • Sleeps 2

Social Twin View Loaded Room

  • Sleeps 2

Social King Room

  • Sleeps 2

Social Twin Room

  • Sleeps 2

Social Twin XL Room

  • Sleeps 3

Social View Twin Room

  • Sleeps 2

Social View King Room

  • Sleeps 2

Social View Twin XL

  • Sleeps 3

Social Accessible 1 Queen

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Harbour Suite

  • Sleeps 2

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About the area

Auckland

Seaside stay .A stay at this Auckland Central Business District hotel places you steps from Auckland Ferry Terminal and within a 5-minute walk of Princes Wharf. New Zealand Maritime Museum and Queen Street Shopping District are also within half a mile (1 km).

What's nearby

  • Princes Wharf - 1 min walk - 0.1 km
  • New Zealand Maritime Museum - 2 min walk - 0.2 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km
  • Queen Street Shopping District - 3 min walk - 0.3 km
  • Sky Tower - 8 min walk - 0.7 km

Getting around

  • Auckland Britomart Station - 5 min walk
  • Halsey Street Tram Stop - 8 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Fox's Ale House - ‬3 min walk
  • ‪Reign & Pour - ‬2 min walk
  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Andrew Andrew - ‬1 min walk
  • ‪Saint Alice - ‬2 min walk

About this property

M Social Hotel Auckland

4.5-star luxury hotel near Princes Wharf
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a garden are also featured at the luxury M Social Hotel Auckland. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

  • 190 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 1130 sq ft of conference space
  • 105 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
M Social Hotel Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (NZD 55 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 55 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Hotel Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1077 out of 1235 reviews
Rating 8 - Good. 127 out of 1235 reviews
Rating 6 - Okay. 19 out of 1235 reviews
Rating 4 - Poor. 10 out of 1235 reviews
Rating 2 - Terrible. 2 out of 1235 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

TIMOTHY James, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 6 nights in Mar 2026

10/10 Excellent

RICHARD

Stayed 2 nights in Mar 2026

10/10 Excellent

Jeonghyon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff was friendly and courteous, which to me is very important
Stayed 3 nights in Jan 2026

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities
Clean room looked just like the picture on the website. Very nice staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service
Can’t beat the location, love that there is no mark up for room service, morning coffee delivered by Hal the robot….just wish it had a pool!
Stayed 3 nights in Dec 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Stayed 3 nights in Jan 2026

10/10 Excellent

abraham, Nepean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Jan 2026

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, and the hotel was wonderful. Unfortunately they did not remind me I pre-paid for breakfasts and of course I forgot - so money completely wasted. 😭
Stayed 6 nights in Jan 2026

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent.
Stayed 2 nights in Jan 2026

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We upgraded to a suite and it was wonderful. Great view, two 55” tvs, and all the amenities we could ask for. Also loved the comfortable beds and excellent water pressure in the shower. And the location was perfect. Near so many good restaurants and a short walk to the Silverseas ship we are now on.
Stayed 2 nights in Jan 2026

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was so convenient and our room was beautiful.
Stayed 3 nights in Nov 2025

10/10 Excellent

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and had a lot of fun
Stayed 2 nights in Jan 2026

10/10 Excellent

Donna

Stayed 3 nights in Jan 2026

10/10 Excellent

Dixie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were welcoming, kind, knowledgeable and present. Our room was spotless, well appointed, spacious and had an excellent harbour view. The breakfast was really well done. A buffet that was replenished often with good, fresh food. Was handy to be able to do laundry in between travel weeks.
Great chai and coffee
Hari delivers…
Look at the view
Comfy room with blackout shades
Stayed 2 nights in Oct 2025

10/10 Excellent

Xuxia

Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Comfortable rooms, great staff, free laundry.
Stayed 3 nights in Jan 2026

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were great, location fantastic.
Stayed 2 nights in Jan 2026

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, amenities
Very nice hotel in a great location for a visit to Auckland or the local islands. The ferry terminal is right across the street, and all of the CBD is within a few minutes walk. The rooms are modern, clean and comfortable, and all have huge windows with harbour views. The staff are very pleasant and helpful. This was our first M Social hotel stay and we wouldn't hesitate to book another. No complaints at all.
Stayed 1 night in Jan 2026

10/10 Excellent

Zachary

Stayed 3 nights in Jan 2026

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff are so friendly and helpful... I can't fault the service! The beds are soooo comfortable!..
Stayed 1 night in Jan 2026

10/10 Excellent

ALBERT

Liked: Cleanliness, amenities, property conditions & facilities
Great room and excellent service
Stayed 4 nights in Jan 2026

10/10 Excellent

Rakesh

Stayed 5 nights in Jan 2026

10/10 Excellent

Elaine

Stayed 1 night in Jan 2026

10/10 Excellent

Robyn

Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Great room, staff, location and food!
Stayed 2 nights in Dec 2025