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M Social Auckland

4.5 star property
Eco-certified hotel near Princes Wharf
VIP Access

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Photo gallery for M Social Auckland

Terrace/patio
Daily cooked-to-order breakfast for a fee
Lobby
Lounge
Suite (Harbour View Inclusions Galore) | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

View in a map
196-200 Quay Street, Auckland, 1010
  • Princes Wharf
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • Sky Tower
    ‪8 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Social Accessible 1 Queen

Social Accessible 1 Queen | City view

Social Accessible 1 Queen

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Social Twin View Inclusions Galore)

View from room

Room (Social Twin View Inclusions Galore)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore)

Suite (Harbour View Inclusions Galore)

  • 58 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 1 King)

View from room

Room (Social View 1 King)

9.6 out of 10
Exceptional
(59 reviews)
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social View 2 Singles)

Room amenity

Room (Social View 2 Singles)

8.6 out of 10
Excellent
(9 reviews)
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 2 Singles)

In-room safe, desk, laptop workspace, blackout drapes

Room (Social 2 Singles)

9.8 out of 10
Exceptional
(22 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Social 1 King)

Room (Social 1 King) | View from room

Room (Social 1 King)

9.8 out of 10
Exceptional
(57 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Social 2 Doubles)

Room amenity

Room (Social 2 Doubles)

10.0 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social View 2 Doubles)

View from room

Room (Social View 2 Doubles)

9.8 out of 10
Exceptional
(10 reviews)
  • 27 sq m
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room (Social King View Inclusions Galore)

View from room

Room (Social King View Inclusions Galore)

10.0 out of 10
Exceptional
(22 reviews)
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

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About the area

Auckland

Seaside stay .A stay at this Auckland Central Business District hotel places you steps from Auckland Ferry Terminal and within a 5-minute walk of Princes Wharf. New Zealand Maritime Museum and Queen Street Shopping District are also within half a mile (1 km).

What's nearby

  • Princes Wharf - 1 min walk - 0.0 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km
  • Queen Street Shopping District - 3 min walk - 0.3 km
  • Sky Tower - 8 min walk - 0.7 km
  • Spark Arena - 16 min walk - 1.4 km

Getting around

  • Auckland Britomart Station - 5 min walk
  • Halsey Street Tram Stop - 8 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Dr Rudi's Rooftop Brewing - ‬2 min walk
  • ‪Andrew Andrew - ‬1 min walk
  • ‪Danny Doolan's - ‬2 min walk
  • ‪Reign And Pour - ‬2 min walk
  • ‪Monsoon Poon - ‬2 min walk

About this property

M Social Auckland

Eco-certified hotel near Princes Wharf
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1130 square feet (105 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a garden are also featured at the eco-certified M Social Auckland. Parking is available for a fee.

This Auckland hotel is smoke free.

  • 190 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 1130 sq ft of conference space
  • 105 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
M Social Auckland offers 190 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. 49-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (NZD 45 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; NZD 45 to 45 for adults and NZD 22.50 to 22.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22.50 to 22.50 for children
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

M Social Auckland Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1016 out of 1186 reviews
Rating 8 - Good. 139 out of 1186 reviews
Rating 6 - Okay. 19 out of 1186 reviews
Rating 4 - Poor. 10 out of 1186 reviews
Rating 2 - Terrible. 2 out of 1186 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jovinna

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Wonderful stay with really helpful & friendly staff. Room & bathroom pretty clean but surfaces are quite dusty. Otherwise it is the perfect room for me. Will stay here again when visiting Auckland in future. Also going to recommend others to stay here.
Stayed 4 nights in May 2025

10/10 Excellent

Timothy

Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 2 nights in May 2025

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and best location
Stayed 2 nights in May 2025

10/10 Excellent

Heidi

Stayed 1 night in May 2025

10/10 Excellent

Neville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff
Stayed 1 night in May 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City staycation

We enjoyed our stay and had a great view, but unfortunately when we arrived home around 11pm in-house bar was closed, so we couldn't have a nightcap.
Stayed 1 night in May 2025

8/10 Good

Prithpal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Value Helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

James, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern hotel located near the harbor. Bustling area during the day and convenient for transportation, but most of the restaurants are closed or empty in the evenings (winter). About a 15-minute walk to CBD where there are more dining options in the evenings.
Stayed 4 nights in Apr 2025

10/10 Excellent

E

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

James Lord, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities
I recently had the pleasure of staying at M Social Auckland,and I can't recommend it enough! The location is simply perfect—right across from the marina, offering stunning views and easy access to a variety of shops and attractions. Whether you want to enjoy a leisurely stroll by the water or explore the local boutiques and restaurants, everything is just a stone's throw away. The staff at the hotel were incredibly friendly and helpful, making my stay even more enjoyable. They were always ready to assist with a smile, providing great recommendations for local sights and dining options. The amenities were top-notch as well, with comfortable rooms and a cozy atmosphere that made me feel at home. If you're looking for a great place to stay with a fantastic location and exceptional service, M Social Auckland should be at the top of your list!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at M Social 3 times and have always left feeling I'd happily stay again time and time again. The staff are all friendly and helpful. The vibe here is relaxed but still professional. The rooms have a modern feel and are always cleaned beautifully. It's a great location, close to the harbour, shops and amazing restaurants. All the rooms have a great view of the harbour. I truly love M Social and highly recommend.
Stayed 7 nights in Apr 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe, large rooms. Very helpful and friendly concierge. Would definitely stay again
Stayed 1 night in May 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

ADILE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in May 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice standard businessy hotel in a great location in downtown Auckland, right across from the docks. My only complaint was the bathroom - like many hotels, it has an "open access" bathroom with glass walls and a sliding door. I'm not sure why hotels think people like this!
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
This was our 2nd stay & loved it. Our room was awesome clean & had a great view of the harbour. Staff were very helpful, friendly & courteous. We had valet parking & when they returned the car to us, had charged the battery & left 2 bottles of water for our journey home. We had 2 minor issues, as we had to remove the thick mattress protector off the bed as it made it very hot & the bacon at the breakfast buffet was not to our liking.
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely stay and will be back again. Well appointed rooms, good sound proofing, nicely fitted bathrooms, and lovely staff.
Stayed 1 night in May 2025

10/10 Excellent

Nancy I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel. Everything went very smooth. Staff are attentive to your needs. Rooms are cleaned.
Stayed 5 nights in Apr 2025

10/10 Excellent

Victoria, Prior Lake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor is nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, amenities
Great hotel, a bit quirky with pictures, paintings and sayings all around which made it fun. Very attentive staff, good restaurant, close to the harbor and the city
Stayed 2 nights in Apr 2025

10/10 Excellent

Felicity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location, clean, comfortable and the staff was top notch! The restaurant was also great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Alix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel with a terrific location right on the water
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for being able to do anything in Auckland. Across the street from the ferry’s and walkable to almost everything in Auckland.
Stayed 8 nights in Apr 2025