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Mount Richmond Hotel

4.0 star property
4-star spa hotel near Go Media Stadium

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Photo gallery for Mount Richmond Hotel

Outdoor pool
Front of property - evening/night
Reception
Family Suite
Premium Apartment

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Gym
  • Bar
  • Pool
  • Spa

Explore the area

Map
676 Mt Wellington Highway, Mt Wellington, Auckland, 1062
  • Sylvia Park Shopping Center
    ‪2 min drive‬
  • Middlemore Hospital
    ‪5 min drive‬
  • Go Media Stadium
    ‪6 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio

Studio

Studio

  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Economy Room

Economy Room

Economy Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 34 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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About the area

Auckland

Mount Wellington stay.Your stay at this Mount Wellington hotel places you within 3 miles (5 km) of Sylvia Park Shopping Center and Middlemore Hospital. Go Media Stadium and Manukau Institute of Technology are also within 3 miles (5 km).

What's nearby

  • Sylvia Park Shopping Center - 2 min drive - 2.6 km
  • Middlemore Hospital - 5 min drive - 3.7 km
  • Go Media Stadium - 6 min drive - 6.1 km
  • Rainbow's End - 8 min drive - 9.7 km
  • Eden Park - 12 min drive - 15.8 km

Getting around

  • Auckland Westfield Station - 12 min walk
  • Auckland Intl. Airport (AKL) - 21 min drive

Restaurants

  • ‪Chok Chai Thai Restaurant - ‬12 min walk
  • ‪Sam Woo - ‬9 min walk
  • ‪Secret Thai Garden - ‬14 min walk
  • ‪Subway - ‬16 min walk
  • ‪Try It Out Restaurant - ‬9 min walk

About this property

Mount Richmond Hotel

4-star spa hotel near Go Media Stadium
Mount Richmond Hotel offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include 4 meeting rooms and coworking spaces. Event space at this hotel measures 1948 square feet (181 square meters) and includes a conference center. A hot tub, a fitness center, and spa services are also featured at the business-friendly Mount Richmond Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

  • 46 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 1948 sq ft of conference space
  • 181 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mount Richmond Hotel offers 46 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mount Richmond Spa. The spa is open daily.

Languages

Chinese (Mandarin), English

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 20 to 29 for adults and NZD 10 to 29 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 3 outdoor tennis courts
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: NZD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 50

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per day.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 20 to 29.00 for adults, and NZD 10 to 29.00 for children
  • Early check-in fee: NZD 50 (subject to availability)
  • Late check-out fee: NZD 50 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mount Richmond
Mount Richmond Auckland
Mount Richmond Hotel
Mount Richmond Hotel Auckland
Mount Richmond Hotel Auckland/Mount Wellington
Mount Richmond Hotel Hotel
Mount Richmond Hotel Auckland
Mount Richmond Hotel Hotel Auckland

Mount Richmond Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 202 out of 854 reviews
Rating 8 - Good. 301 out of 854 reviews
Rating 6 - Okay. 211 out of 854 reviews
Rating 4 - Poor. 90 out of 854 reviews
Rating 2 - Terrible. 50 out of 854 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Stephen

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Pigeon hole with thin wall.

I booked to pay total cost of accommodation at property. Shocking to receive email from Sandra threatening to cancel my reservation - email copy attached. The hotel reservation personnel was charging my credit card but failed. Insisted it will be canceled if I don’t provide my credit card to be charged. She told me that pay at property was between Hotel.com and customer, not between Mt Richmond Hotel and Hotels.com. She only knew after receiving the booking confirmation from Hotels.com and it’s not their policy. If there’s any misunderstanding or communication problems between Mt Richmond Hotel and Hotels.com, why is customer threatened or penalized? The room is so very small and bare. Can even put and open a suitcase and no place in bathroom to put toothbrush etc. The wall between is like hollow and we were hearing talking and noises next room in the middle of the night doing their stuff with bed squeaking and heavy breathing. No more stay for me here.
Stayed 2 nights in Feb 2025

8/10 Good

Ann

Travelled with partner
Liked: Staff & service
Plus: Very friendly, helpful staff. Food was delicious. Bed very comfortable with good linen and well serviced. Minus: Property is old and in much need of a good face-lift. "Swimming pool" is misleading - suitable for a dip, rather than a swim.
Stayed 8 nights in Feb 2025

10/10 Excellent

Ifraz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

4/10 Poor

Ralph

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Difficulties checking in as a result of booking through Wotif. Was asked to send electronic copies of ID and Bank cards, received multiple messages asking for this. Room was dirty, and noisy
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Lovely place. Kind people and has a small pool and gym.
Stayed 1 night in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Twin beds comfortable. Bathroom clean Great value
Stayed 1 night in Jan 2025

6/10 Okay

Nicole

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Tv signal very poor. Don’t stay there if you are wanting a sleep in as it was very noisy around 7:30am in the hotel. We enjoyed our stay.
Stayed 3 nights in Jan 2025

4/10 Poor

Trudy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Staff at this Hotel were great and have no issues. But the hotel needs a refurbishment and tidied up. Poolside was untidy, wet towels, rubbish, cleaning equipment lying all around the side. Reception and front doors look spectacular, but the once behind that the property is very tired and worn out. It would not take a lot of money to spruce up the property. Outside the room window had old rags and clothes lying in the long grass. Breakfast was very nice, but pricey. Coffee was a extra cost which was disappointing. Was very disappointed that the pool was off limits to guests as there was a private function. Room was adequate to our needs but could have been so much better. Missing window latches, cupboard door nearly falling off in bathroom, shower grotty as silicone is marked. Not sure if we would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tanveerul

Stayed 1 night in Dec 2024

6/10 Okay

Nidhal

Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, reasonably priced, friendly staff. Recommended.
Stayed 1 night in Dec 2024

6/10 Okay

Teerasak

Stayed 1 night in Dec 2024

6/10 Okay

Akilan

Travelled with family and small children
Okay service
Stayed 3 nights in Dec 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities
Second time staying here and the property, while the facilities are dated (which can't be helped), is a great stay at a super cheap price. Service is absolutely amazing and we choose this place because of the service.
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a surprise. Whilst it looks like its from the 1980s (but well kept) it was quite fresh and modern within the rooms. Free parking onsite. Bed medium firm (yeh!). Free WiFi. Aircon. Large clean and fresh ensuite. No noise from adjacent rooms/hallway. Just up the road from many fast food venues (not walkable). Not walkable to a train station. Venue was quiet. Restaurant onsite. Very good value for money. Would stay again. Love the staff - very professional and friendly, super helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Disliked: Cleanliness
Stayed 4 nights in Dec 2024

6/10 Okay

William

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for
Stayed 3 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and with the restaurant it made it easy
Stayed 1 night in Nov 2024

6/10 Okay

Harjot

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location is good , but no elevator in hotel we dragged our two bags each 23 kg ground floor to first floor and then second .Room we got was very noisy.staff is good and room was clean
Stayed 4 nights in Nov 2024

10/10 Excellent

Katelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Rooms were tidy - had a cooked breakfast which was great -recommend staying here.
Stayed 2 nights in Nov 2024

4/10 Poor

Tejpal

Travelled with group
Disliked: Property conditions & facilities
Property is old and room was too small and condition was not good. Bed was really bad they made double bed with two single beds that made uncomfortable in sleeping and beds need to be changed. Paid $117 not worth it. had good experience in other motels they charge way less and had good rooms and bed.
Stayed 1 night in Nov 2024

6/10 Okay

Anna

Travelled with partner
Disliked: Amenities, property conditions & facilities
We found that this place was pretty rundown and in our room it had things like a towel rail almost falling off the wall. Also, the shower mixer was backwards and if you tried to turn it towards the hot side, it got colder and if you turned it to cold side, it got hotter. It was also loud with a lot of creaking noises from above and our room was near the pool area and there was music playing pretty much the whole time too.
Stayed 1 night in Nov 2024

8/10 Good

Nicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and value for money.
Stayed 2 nights in Nov 2024

6/10 Okay

Ash

Disliked: Amenities, property conditions & facilities
Cheap accommodation, but that goes with the price. Its not fancy, you can hear other guests walking around, showering, opening and closing doors. The photos look much better than in person. Overall, our stay was okay, but i dont think we'll be going back.
Stayed 3 nights in Nov 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall rooms are small with limited storage for clothing and overdue for refurbishment however would definitely stay again. The staff for example Tomisha, Brie, Mary and others are all so hospitable and go out of their way to assist you, the motel is conveniently located and provides good value.
Stayed 3 nights in Nov 2024