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Pullman Auckland Hotel & Apartments

5.0 star property
5-star luxury hotel near University of Auckland

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Photo gallery for Pullman Auckland Hotel & Apartments

Enjoy a panoramic view of the water from this stylish space, featuring a dining area, staircase, and artistic touches.
Relax in a comfortable seating area with a sofa and armchair, flat-screen TV, and dining table.
Experience the vibrant atmosphere of TAPESTRY GRILL & BAR, where a modern design meets urban charm.
Relax in a spacious room with a large bed, flat-screen TV, and city views from the balcony.
Welcome to our hotel lobby, where a dedicated concierge service and comfortable seating area await.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Cnr Waterloo Quadrant & Princes Street, Auckland, 1010
  • University of Auckland
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪8 min walk‬
  • Sky Tower
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Relax in a spacious room with a large bed, two bedside tables, and a sliding door leading to an outdoor area.

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 66 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Residence)

Relax in a spacious room with a large bed, a small table, and a comfortable armchair.

Superior Room, 1 King Bed (Residence)

8.0 out of 10
Very good
(3 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Double Bed

Relax in comfort with a large bed, two chairs, and a small table.

Studio, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Queen Bed

Relax in a stylish space with a sofa, armchairs, and a flat-screen TV.

Deluxe Suite, 1 Queen Bed

  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Relax in a spacious room with a large bed, a comfortable seating area, and a flat-screen TV.

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Relax in a spacious room with a large bed, desk, and mounted TV.

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Executive)

Relax in comfort with a large bed, flat-screen TV, and stylish headboard.

Superior Room, 1 King Bed (Executive)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Enjoy a comfortable stay with two beds, a flat-screen TV, and a convenient breakfast tray.

Superior Room, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Relax in a serene space with a large bed, flat-screen TV, and dark wood vanity.

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(7 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom

Relax in a spacious room with a large bed, two bedside tables, and a sliding door leading to an outdoor area.

Deluxe Apartment, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 66 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Relax in a stylish room with a large bed, flat-screen TV, and desk area.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Auckland

Heart of Auckland.Within a 10-minute walk of this Auckland Central Business District hotel, you'll find University of Auckland and Queen Street Shopping District. Commercial Bay and Spark Arena are also within half a mile (1 km).

What's nearby

  • University of Auckland - 2 min walk - 0.2 km
  • Spark Arena - 6 min walk - 0.6 km
  • Auckland Ferry Terminal - 8 min walk - 0.7 km
  • Sky Tower - 11 min walk - 1.0 km
  • SkyCity Casino - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 7 min walk
  • The Strand Station - 14 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪Giapo - ‬4 min walk
  • ‪Old Government House - ‬3 min walk
  • ‪King Made Noodles 金味德牛肉拉面 - ‬3 min walk
  • ‪Tanpopo Ramen - ‬4 min walk
  • ‪The Northern Club - ‬1 min walk

About this property

Pullman Auckland Hotel & Apartments

5-star luxury hotel near University of Auckland
Pullman Auckland Hotel & Apartments offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 16 meeting rooms and limo/town car service. A hot tub, a sauna, and spa services are also featured at the luxury Pullman Auckland Hotel & Apartments. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

  • 321 guestrooms or units
  • 14 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1968
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pullman Auckland Hotel & Apartments offers 321 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 49-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Luxe Spa at Pullman has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Finnish, French, German, Hindi, Korean, Portuguese, Russian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 22 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (33 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 49-inch LED TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 22 for children
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Pullman
Pullman Auckland
Pullman Hotel Auckland
Pullman Auckland Hotel
Pullman Auckland Hotel Auckland Central
Pullman Auckland New Zealand
Auckland Hyatt Regency

Pullman Auckland Hotel & Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Quasirat, Leighton Buzzard

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room was dated, needs renovating desperately! Did not expect the room to be dated with no power sockets by the bed and bulky table lamps on antique night stands. The tv was on a unit not hung on the wall- haven’t seen tv on a unit for a while now. The room did not live up to a 5 star rated hotel! Lobby area was nicely done but the room was shockingly old and disappointing. Pullman needs to pull its socks up.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chacko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, service and delicious breakfast
Stayed 3 nights in May 2025

2/10 Terrible

Olivia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Paid for a superior king room, got a view of a roof and wall. Bathroom was small and outdated, the bath would only fit a child.
Stayed 1 night in May 2025

10/10 Excellent

Lana, Napier

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service, did not like the vanilla misting out everywhere. Small but lovely rooms, great pool and spa.
Stayed 1 night in Apr 2025

6/10 Okay

Janine

Business traveller
Liked: Cleanliness, staff & service
Great check in experience, staff were brilliant, but room was sparsely furnished for its size, and had a loud electric hum that kept me awake all night. I arrived at 11pm after a very delayed flight and a horrible experience at the hotel I was booked to stay at and the staff were very efficient but not being able to sleep ruined the stay.
Stayed 1 night in May 2025

8/10 Good

Georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and great service
Stayed 3 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal customer service and fantastic amenities/comfort of rooms
Stayed 3 nights in Apr 2025

10/10 Excellent

Abbey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Shaneel

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Ogheneyoma Emmanuella

Travelled with family
Liked: Amenities
Good food
Stayed 5 nights in Apr 2025

6/10 Okay

Matthew

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Great time at the swimmign pool. Not enought staff, so setvice took very long time. Some issues with theth room, but nothing major. Expedia did not show us the best offer for that hotel. So next time we ill check directly with hotels webistes.
Stayed 2 nights in Apr 2025

10/10 Excellent

Reece

Stayed 1 night in Apr 2025

8/10 Good

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful and friendly. Bed is very comfortable - I had a great sleep both nights. Room was very spacious. Great having a bathtub too. I will definitely stay here again! Interiors are a little bit dated and might benefit from a refresh. Room service menu is only available as a channel on the TV - I have never come across this before and it’s bizarre. If yoi miss the menu page I want to look at then it’s a 10mins wait for the video to loop back to those items.
Stayed 2 nights in Apr 2025

8/10 Good

Sarah, Christchurch

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jono

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Pool and facilities on another level and very high quality. Will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Room was big and quiet, and beds were very comfortable The kids had a great time at the pool. Location was very convenient as we were going to a concert at Spark Arena - hotel was only 8min walk distance. Will definitely stay again
Stayed 1 night in Apr 2025

10/10 Excellent

David J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like home

Regular customer of the hotel not the apartments. Feel at home staying here. Great pool & on site bar & restaurant
Stayed 1 night in Mar 2025

8/10 Good

Megan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to spark arena
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Alison, Airdrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Children enjoyed the pool, hot tub and sauna.
Stayed 2 nights in Mar 2025

10/10 Excellent

G M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pool and gym

Usually when I stay here I have booked a Studio Room in the hotel which is a little dated. This time I booked an Apartment which was much bigger and more comfortable. The gym and pool at this hotel is outstanding and is what draws me back.
Stayed 4 nights in Mar 2025

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A
Stayed 2 nights in Mar 2025