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"Very loud bars outside of the building kept us up at night. " More

By a verified traveller on Mon 17 Feb 2020

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Hotel Description

3.5-star aparthotel near Queen Street Shopping District

Heart of Auckland

At this Auckland Central Business District aparthotel, you'll be within a 5-minute walk of Queen Street Shopping District and Commercial Bay. Auckland Ferry Terminal and DFS Galleria Auckland are also within half a mile (1 km).

Fitness center

A gym is featured at this aparthotel, along with free WiFi in public areas and express check-out. Luggage storage and laundry facilities are also provided.

Free WiFi, kitchen

The apartment features a well-equipped kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Other amenities include a washer/dryer, free WiFi, and a Smart TV with digital channels.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CA $105* Per night/room 28 Apr. - 29 Apr.

Quest on Queen ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest on Queen

Couples (1)
3 out of 5
Very loud bars outside of the building kept us up at night.

Posted by on 17 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Suraj Davidoss

Thank you for your feedback. Unfortunately, due to our prime city location, we are unable to control the noise emitting from the neighbouring establishments no matter how much ever we try. We do hope you give us the opportunity to serve you again in the future.

Property Features

As a guest of this aparthotel, you'll find a fitness center, laundry facilities, and express check-out. Public spaces have free WiFi. This 3.5-star Auckland aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 16 levels
  • Built in 2006
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Train station: Auckland Britomart Station (0.3 km / 0.2 mi)

Room Amenities

This aparthotel offers 36 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with digital channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Sitting area
  • Smart television
  • Digital channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 7:00 PM
  • Saturday - Sunday: 8:00 AM - 4:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 7:00 PM
  • Saturday - Sunday: 8:00 AM - 4:00 PM
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per day.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

The property is professionally cleaned.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Events/parties not allowed
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Guest will receive an email before arrival 72 hours
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Fees

The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
  • Nearby parking fee: NZD 40 per night (951 ft away)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Queen
  • Quest Queen Auckland
  • Quest Queen Hotel
  • Quest Queen Hotel Auckland
  • Quest On Queen Auckland, New Zealand
  • Quest On Queen Hotel Auckland Central
  • Quest Queen Apartment Auckland
  • Quest Queen Apartment
  • Quest on Queen Auckland
  • Quest on Queen Aparthotel
  • Quest on Queen Aparthotel Auckland

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.