City center stay
With a stay at this Auckland Central Business District hotel, you'll be steps from Sky Tower and SkyCity Casino. Auckland Ferry Terminal and University of Auckland are also within half a mile (1 km).
This smoke-free hotel features a casino, a full-service spa, and 15 restaurants. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll find 4 coffee shops/cafés and 3 bars/lounges for dining and drinks, and an indoor pool is also on site.
Free WiFi, plasma TVs
The 312 guestrooms feature free WiFi, plasma TVs with satellite channels, and thoughtful touches like pillow menus and bathrobes. 24-hour room service, minibars, and coffee/tea makers are also available.
13 Jan. 2020 by Ruth Whitley - Guest Relations Executive
Thank you for taking the time to review your stay at the Grand Hotel, we hope to welcome you back to the Grand Hotel again soon.
20 Nov. 2019 by Ruth Whitley
Thank you for taking the time to leave a review of your recent stay at the Grand Hotel! We are dlighted you made use of our wonderful pillow menu and hope to welcome you back to the Grand Hotel again soon.
6 Oct. 2019 by Ruth Whitley - Guest Relations Executive
Thank you for your review, we are delighted to see you enjoyed your stay! We hope to welcome you back to the Grand Hotel again in the future.
6 May 2019 by Alison Borland - Guest Relations Executive
Thank you, I am so pleased you enjoyed your time with us.
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 15 restaurants and 4 coffee shops/cafés, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. A 24-hour business center, a meeting room, and limo/town car service are available. A casino, a fitness center, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee. This 5-star Auckland hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Gusto at The Grand - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
The Grill - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.
Official New Zealand Rating provided by Qualmark®