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The Grand by SkyCity

5.0 star property
5-star luxury hotel near Sky Tower

Choose dates to view prices

Photo gallery for The Grand by SkyCity

Front of property - evening/night
Grand Deluxe Harbour View Suite
Point of interest
Grand Deluxe Harbour View Suite
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
90 Federal Street, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, University of Auckland
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Grand King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand King Room

9.4 out of 10
Exceptional
(101 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | View from room

Grand Harbour View King Room

9.6 out of 10
Exceptional
(20 reviews)
  • Harbor view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Accessible King Room

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe King Room

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Deluxe King Room

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Grand Deluxe Twin Room

9.2 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room

9.6 out of 10
Exceptional
(14 reviews)
  • Harbor view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite

  • Harbor view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite

Grand Opulence Suite

  • Harbor view
  • 116 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Auckland

City center stay.With a stay at this Auckland Central Business District hotel, you'll be steps from SkyCity Casino and Sky Tower. University of Auckland and Princes Wharf are also within half a mile (1 km).

What's nearby

  • Sky Tower - 2 min walk - 0.2 km
  • SkyCity Casino - 2 min walk - 0.2 km
  • University of Auckland - 6 min walk - 0.6 km
  • Princes Wharf - 10 min walk - 0.9 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪United Coffee Nation - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪The Fiddler - ‬1 min walk
  • ‪1947 Eatery - ‬3 min walk
  • ‪Federal Delicatessen - ‬1 min walk

About this property

The Grand by SkyCity

5-star luxury hotel near Sky Tower
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A 24-hour business center, a meeting room, and limo/town car service are available. A casino, a fitness center, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

  • 312 guestrooms or units
  • 17 levels
  • 11 dining venues
  • 4 bars or lounges
  • Built in 2004
  • Casino
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Front of property
SkyCity Hotel
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 2,023 reviews
The price is CA $147
CA $171 total
includes taxes & fees
Mar 29 - Mar 30
SkyCity Hotel

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.00 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1481 out of 1981 reviews
Rating 8 - Good. 304 out of 1981 reviews
Rating 6 - Okay. 117 out of 1981 reviews
Rating 4 - Poor. 43 out of 1981 reviews
Rating 2 - Terrible. 36 out of 1981 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Michael, Silt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location… fantastic buffet breakfast… all the staff was outstanding… highly recommend this wonderful hotel!!!! Thank you!
Stayed 4 nights in Dec 2025

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very large with a great view! Clean with great amenities. The shower was a bit small but the bathroom was nice. The staff was very friendly and helpful!
Stayed 2 nights in Dec 2025

4/10 Poor

Courtney

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay great room excellent staff very tidy and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Dec 2025

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, bathroom door should be hinged to open outwards not inwards where it hits the shower door when you want to get out the shower
Stayed 1 night in Dec 2025

6/10 Okay

Graham

Every time I stay it feels that service has been cut back to bare minimum like this time they have stopped providing water.
Stayed 2 nights in Dec 2025

8/10 Good

Suzanne

Stayed 2 nights in Dec 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room. Excellent check in and bag check. Conference was excellent also. Great food.
Stayed 1 night in Dec 2025

10/10 Excellent

Russell

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An excellent stay with fantastic staff always willing to help. Great room always fresh and clean. Breakfast was amazing and very good value. Looking forward to our next stay.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities
all good
Stayed 1 night in Dec 2025

10/10 Excellent

Chris Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, comfortable bed, great shower, great view, great check in and out experience. The breakfast was great. I'd definitely stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Stayed 3 nights in Dec 2025

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 different nights and both on 17th floor with amazing views of the Sky Tower and Harbour bridge. Lovely comfortable and quiet room. Breakfast was good with a wide variety and scrambled eggs which normally let down so many hotels were v good! Pool is great for lengths and location is amazing to enjoy Auckland.
View from room
Pool
Stayed 1 night in Dec 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

michelle

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel close to everything! Very nice, clean and comfortable.
Stayed 2 nights in Nov 2025

2/10 Terrible

Warshi

Liked: Cleanliness
The staff was rude and didn’t give excellent service
Stayed 1 night in Dec 2025

10/10 Excellent

Gurpreet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a fabulous stay !!! Staff is very helpful, courteous and polite :) Loved the restaurants adjacent to hotel too.
Stayed 3 nights in Dec 2025

10/10 Excellent

Catherine

Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
We had a 5* experience from start to finish. It began with the wonderful Jessica. She was so friendly and kind. Our room was ready early, something we really appreciated after nearly 30 hours of traveling, and was amazing. The bed was super comfy and the drapes were blackout. The toiletries were top notch. Unfortunately we only stayed for 2 nights but it definitely got our trip off to a wonderful start!
View from room 1003
Stayed 2 nights in Dec 2025

6/10 Okay

Swarna laxmi

Stayed 1 night in Dec 2025

2/10 Terrible

Marta, Dublin

I arrived on November 24, 2005. Soon after going into my room, a man knocked on my door saying that he was from amenities. I said that i had not ordered anything. He knocked a second time, and I stated again that I had not ordered anything and to go away. This man then opened my door and entered my room. I yelled at him to get out. I called the front desk, who had the general manager call me. The general manager agreed that an employee should not have entered my room without permission. I want to be clear - the issue is that this male employee was told TWICE to go away, and decided to ignore the wishes of a female hotel guest and enter her room anyway. This is disgusting behavior, a violation of privacy and a complete disregard for the safety of women.
Stayed 6 nights in Nov 2025

10/10 Excellent

Blaise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025