City center stay
With a stay at this Auckland Central Business District hotel, you'll be steps from Sky Tower and SkyCity Casino. Auckland Ferry Terminal and University of Auckland are also within half a mile (1 km).
This smoke-free hotel features a casino, a full-service spa, and 15 restaurants. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll find 4 coffee shops/cafés and 3 bars/lounges for dining and drinks, and an indoor pool is also on site.
Free WiFi, plasma TVs
The 312 guestrooms feature free WiFi, plasma TVs with satellite channels, and thoughtful touches like pillow menus and bathrobes. Other amenities include 24-hour room service, coffee/tea makers, and free newspapers.
13 Jan. 2020 by Ruth Whitley - Guest Relations Executive
Thank you for taking the time to review your stay at the Grand Hotel, we hope to welcome you back to the Grand Hotel again soon.
20 Nov. 2019 by Ruth Whitley
Thank you for taking the time to leave a review of your recent stay at the Grand Hotel! We are dlighted you made use of our wonderful pillow menu and hope to welcome you back to the Grand Hotel again soon.
6 Oct. 2019 by Ruth Whitley - Guest Relations Executive
Thank you for your review, we are delighted to see you enjoyed your stay! We hope to welcome you back to the Grand Hotel again in the future.
6 May 2019 by Alison Borland - Guest Relations Executive
Thank you, I am so pleased you enjoyed your time with us.
27 Jan. 2016 by Alison
Many thanks for your feedback, it is much appreciated. Unfortunately we did have 2 of our cardio machines out or order recently while we waited for parts to be delivered and I apologise for this inconvenience. We have a large number of restaurants at Skycity, something to suit everyone and I am pleased you discovered both Depot and Fed Deli. Thank you again for your feedback, we hope to welcome you back again soon.
1 Dec. 2015 by Alison - Guest Relations Executive
Many thanks for your review, I am delighted we exceeded your expectations and we hope to welcome you back in the near future.
4 Apr. 2015 by Alison
Thank you for comments following your stay at The Grand Hotel. It’s lovely to hear you enjoyed your stay. We are ideally located with the city at our feet and I hope you liked what Auckland has to offer. What a great idea to have your swimming gear handy – level 7 is perfect for relaxing and unwinding after a long flight. We hope to have the opportunity to welcome you back soon.
28 Mar. 2015 by Alison
Thank you for your review of The Grand Hotel. Though pleased to see your high scores, I am sorry that your room was not received to our normal high standard. We are in the second phase of our refurbishment and the room rooms look fantastic with added features such as rain showers, nespresso machines, wall mounted plasmas, new beds, furnishings and carpets. We hope to have the opportunity to welcome you back in the future to experience them.
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 15 restaurants and 4 coffee shops/cafés, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. A 24-hour business center, a meeting room, and limo/town car service are available. A casino, a fitness center, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee. This 5-star Auckland hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
The Grand by SkyCity offers 312 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Gusto at The Grand - This buffet restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
The Grill - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Please note that self parking is charged per exit.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Book a stay in a "Grand Presidential Suite" and receive complimentary fruit, water, and chocolate upon arrival.
Must book a "Grand Presidential Suite" to receive benefits. Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.
Official New Zealand Rating provided by Qualmark®