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The Hotel Britomart

5.0 star property
5-star luxury hotel near Sky Tower

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Photo gallery for The Hotel Britomart

Lobby
Premium bedding, minibar, in-room safe, desk
Exterior
Poraenui Suite King
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
29 Galway Street, Auckland, 1010
  • Queens Wharf
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for City View Room King

City View Room King | View from room

City View Room King

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Takutai View Room King

Takutai View Room King

Takutai View Room King

  • 22 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

Premium bedding, minibar, in-room safe, desk

Laneway Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room King

Galway Room King

Galway Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Poraenui Suite King | Living area

Poraenui Suite King

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Hohi Suite King

Hohi Suite King | Living room

Hohi Suite King

  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Waitemata View Room King

Waitemata View Room King

Waitemata View Room King

  • 22 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

Interconnecting Guest Rooms King

Interconnecting Guest Rooms King

  • 44 sq m
  • Sleeps 4
  • 2 King Beds

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Interior

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About the area

Auckland

Auckland Central Business District stay.A stay at this Auckland Central Business District hotel places you steps from Queens Wharf and a 5-minute walk from Queen Street Shopping District. Also, Auckland Ferry Terminal is within half a mile (1 km) and Sky Tower is within 2 miles (3 km).

What's nearby

  • Queens Wharf - 2 min walk - 0.2 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km
  • Sky Tower - 10 min walk - 0.8 km
  • SkyCity Casino - 10 min walk - 0.8 km
  • Spark Arena - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 1 min walk
  • Gaunt Street Tram Stop - 16 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Giapo - ‬2 min walk
  • ‪Alma - ‬2 min walk
  • ‪Burgerfuel - ‬2 min walk
  • ‪Daily Bread — Britomart - ‬1 min walk
  • ‪Ortolana - ‬2 min walk

About this property

The Hotel Britomart

5-star luxury hotel near Sky Tower
The Hotel Britomart offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3434 square feet (319 square meters) and includes conference space. The luxury The Hotel Britomart also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 10 levels
  • 3434 sq ft of conference space
  • 319 sq m of conference space
  • Built in 2020
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Hotel Britomart offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveler Hot List.

Languages

English

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Exterior

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch LED TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 28 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 385 out of 462 reviews
Rating 8 - Good. 47 out of 462 reviews
Rating 6 - Okay. 12 out of 462 reviews
Rating 4 - Poor. 9 out of 462 reviews
Rating 2 - Terrible. 9 out of 462 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here.

This was one of my favorite hotels. Close walking to the ferry and great restaurants and shopping near by. I loved the room. It was perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Leslee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful property, unique design. Staff very friendly and helpful. Highly recommended.
Stayed 1 night in Feb 2025

10/10 Excellent

Ronald Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay at the Britomart Hotel in Auckland! While the rooms were on the smaller side, they were beautifully designed, making great use of space and offering a comfortable and stylish atmosphere. The service was truly outstanding—staff were always attentive, friendly, and eager to assist with anything I needed. Their warm hospitality made a real difference in my experience. The hotel’s location was also very convenient, making it easy to explore the city. Overall, we highly recommend the hotel for anyone looking for a well-appointed stay with excellent service.
Stayed 3 nights in Jan 2025

8/10 Good

Adrian

Stayed 2 nights in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean and friendly new eco hotel. Rooms designed to win awards - sleek but counter-intuitive. Ask for a tour unless you enjoy a hunt. Charging ports and toiletry supplies are perversely concealed but fine once you find them. Light controls require an advances degree. We’ve stayed twice and enjoyed both once we figured things out. Frankly the harbor view rooms aren’t worth it IMO - quieter on the inside, smaller bathrooms are brighter than the chic but cave-like bathrooms in the ocean facing rooms (somewhat obstructed views to the working port in any event). Included breakfast nice and worth it. Many nearby restaurants/shops in immediate area and very convenient to the ferry if you’re vacationing on Waiheke Island. Staff is exceptionally friendly and thoughtful.
Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern hotel. Staff was great. Enjoyed our stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca, Auckland Central

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Place to stay - always stay here when I'm in Auckland
Stayed 3 nights in Feb 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
New, nice, safe, and a good location for cruise departures.
Stayed 2 nights in Feb 2025

10/10 Excellent

judy, Albuquerque

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Rooms were nice and bed comfortable. Would recommend as area easily walkable and ferry terminal close.
Stayed 4 nights in Feb 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

cindy, pitt meadows

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was terrible. Both of our rooms windows were feet away from other building, an office desk faced our room and there was zero privacy. It was like being in a cave. For that price, I’d never stay there again.
Stayed 1 night in Feb 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Feb 2025

10/10 Excellent

melissa

Liked: Cleanliness, amenities, property conditions & facilities
Love the location
Stayed 4 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property, where it was, staff was fantastic. Dislike, rooms were quite small such that my husband couldn’t move out of his side of the bed if I had the closet or coffee strongly doors open.
Stayed 2 nights in Jan 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Stay

Beautiful hotel, amazing staff, great location and very eco friendly. The room was a bit compact, but had everything you need for a very comfortable stay. The entire staff was friendly and helpful. We appreciated all their efforts to be eco conscious. Also had a delicious breakfast in the restaurant. Highly recommend this 5 star hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice, great location

Overall enjoyed our stay. Great staff and location. Room was very small though. Not even space for us to unpack - lack of drawers? Difficult for two people to exist in. Could hear everything going on in the hallway every morning. Comfortable bed, big shower. Nice restaurant & really enjoyed the Libraries.
Stayed 3 nights in Jan 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, with nice decoration and the rooms were also great! I had a bad experience when checking in, however, this did not dampen my overall experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Sonia

Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with incredible food.
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great place to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew, Heswall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location. A 5-min walt from cruise terminal (you really don't need a taxi...you can see hotel from ship). Staff were superb, very accomodating indeed. The shops, concert arena, boat terminals etc are within easy walking. A few VERY SMALL changes we would make...but NOTHING that would stip is from ever stayi g here or highly recommending it. We would add to each room a 'magnifying mirror' - as this would help those who want to do make-up, shave etc. Also for some strange reason they tend to vacuum the corridors again at about 9pm. This is a little strange especially for anyone wanting an early night due to an early start the next day. Regardless of this, we really loved this hotel.
Stayed 5 nights in Jan 2025