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Best Western Plus Augusta Civic Center Inn

2.5 star property
Enjoy free breakfast at this Augusta hotel

Choose dates to view prices

Photo gallery for Best Western Plus Augusta Civic Center Inn

Lobby
Standard Room, 2 Double Beds, Accessible, Non Smoking | Bathroom
Lobby
Exterior
In-room safe, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
110 Community Drive, Augusta, ME, 04330
  • Augusta Civic Center
    ‪2 min walk‬
  • University of Maine at Augusta
    ‪5 min walk‬
  • Maine Veterans Memorial Cemetery
    ‪2 min drive‬
  • Augusta, ME (AUG-Augusta State)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

In-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Double Beds

About the area

Augusta

Close to airport.Within a 10-minute walk of the hotel, you'll find Augusta Civic Center and University of Maine at Augusta. Regal Augusta and Kennebec River are also within 3 miles (5 km).

What's nearby

  • Augusta Civic Center - 2 min walk - 0.2 km
  • University of Maine at Augusta - 5 min walk - 0.5 km
  • Maine Veterans Memorial Cemetery - 2 min drive - 2.2 km
  • Old Fort Western - 5 min drive - 5.4 km
  • Kennebec River Rail Trail - 5 min drive - 5.8 km

Getting around

  • Augusta, ME (AUG-Augusta State) - 8 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪The Red Barn - ‬6 min drive
  • ‪Wendy's - ‬12 min walk
  • ‪Burger King - ‬7 min drive

About this property

Best Western Plus Augusta Civic Center Inn

Enjoy free breakfast at this Augusta hotel
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at Best Western Plus Augusta Civic Center Inn. Free self parking is available.

This Augusta hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Best Western Plus Augusta Civic Center Inn offers 99 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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  • Pet-friendly
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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn
Best Western Plus Civic Center
Best Western Plus Civic Center Inn
BEST WESTERN PLUS Augusta Civic Center Inn Maine
Best Western Plus Civic Hotel Augusta
Best Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn Hotel
Best Western Plus Augusta Civic Center Inn Augusta
Best Western Plus Augusta Civic Center Inn Hotel Augusta

Best Western Plus Augusta Civic Center Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 370 out of 1004 reviews
Rating 8 - Good. 355 out of 1004 reviews
Rating 6 - Okay. 140 out of 1004 reviews
Rating 4 - Poor. 80 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my go to place.
Stayed 1 night in Apr 2025

6/10 Okay

Winfred

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Jean

The advertized and pictured a walk in shower. We had a tub eith a shower chair you had to lift into the tub.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed Christmas night before catching the train to NYC the next morning.Clean ,comfortable,very pleasant check in.Close to Amtrak .All good!

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, property conditions & facilities
The breakfast food was cold (eggs, bacon, sausage, hash brown and sausage gravy.) But, the coffe was very good (and hot). iHop was connected and good (except during the storm when it was closed).
Stayed 2 nights in Feb 2025

6/10 Okay

Christian

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good Manager, subpar everything else.

Alicia, the Manager was excellent and as accommodating as possible, but when we were given the keys to our rooms, one room had the door opened with TV on and room not made, the other room had a deodorizer machine running and smelled like chlorine. Left a lot to be desired.
Stayed 2 nights in Feb 2025

6/10 Okay

Dan

Business traveller
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Misty

Travelled with family, Travelled with pets
Liked: Staff & service
The staff were wonderful, friendly, and welcoming! The room itself was just ok. It did the job for what we needed for the night, but it could certainly use some updating for the price. The bathroom could use some more shelves for storage of toiletries, as well as a shelf or 2 in the shower as there was only 1 small shelf for soap.
Stayed 1 night in Jan 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Experience I had Keep It Up .
Stayed 2 nights in Jan 2025

10/10 Excellent

Chelsea, Plains

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Maritza

Stayed 1 night in Dec 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service
Wonderful staff. Manager was amazing!
Stayed 1 night in Nov 2024

8/10 Good

Lori

Stayed 2 nights in Nov 2024

10/10 Excellent

SHARON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the breakfast. Front desk personnel were very personable and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wyatt

Stayed 5 nights in Oct 2024

4/10 Poor

Michael J

Disliked: Staff & service, property conditions & facilities
Smoke detector went off at 7AM. Two calls to staff desk failed to get anyone to attend. When we went to front desk one of the staff said batteries needed replacing then came to room and removed smoke detector. No concern or apology. etc etc
Stayed 1 night in Nov 2024

2/10 Terrible

Nicole

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was very rundown. There was a drop ceiling in the bathroom and everything just seemed old and falling apart. Things were fixed using a “landlord special” type repair. Staff was wonderful.
Stayed 1 night in Nov 2024

8/10 Good

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean, cheap, and convenient to get to the highway and most otger attractions in the area.
Stayed 2 nights in Nov 2024