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4.0 out of 5

"Nice clean room with comfortable beds and a great breakfast. " More

By a verified traveller on Fri 27 Oct 2023

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Hotel Description

Enjoy free breakfast at this Augusta hotel

Close to airport

Within a 10-minute walk of the hotel, you'll find Augusta Civic Center and University of Maine at Augusta. Also, Holocaust Human Rights Center of Maine is within half a mile (1 km) and Kennebec River is within 3 miles (5 km).

Free perks

A restaurant and a gym are featured at this hotel. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A 24-hour business center, express check-out, and dry cleaning are also on offer.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $162* Per night/room 30 Mar. - 31 Mar.

Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Bed Count 4 Full Beds Maximum Occupancy 8 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Plus Augusta Civic Center Inn ratings based on 15 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Augusta Civic Center Inn

Everyone (7) Couples (1) Family (7)
4 out of 5

Posted by on 11 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by General Manager

Dear Amanda,Thank you for rating your stay at Best Western Plus Augusta Civic Center Inn. While we are pleased you enjoyed your time with us, we will work even harder to earn that 5th star from you. Thank you once again, and we hope you have a great day!Sincerely,Robert Minto,General Manager

5 out of 5
Nice clean room with comfortable beds and a great breakfast.

Posted by on 27 Oct. 2023

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Comment from Hotel Management

27 Oct. 2023 by General Manager

Dear Dottie,We are thrilled to read about your wonderful experience at The Best Western Plus Augusta Civic Center Inn! We are glad you appreciated your clean room and our complimentary breakfast. Thank you once again, and it would be our pleasure to welcome you back again soon.Sincerely,Robert Minto,General Manager

4 out of 5

Posted by , from BRADFORD on 20 Aug. 2023

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Comment from Hotel Management

10 Sep. 2023 by General Manager

Dear Katherine,Thank you for the kind rating! We are glad you had a good time at The Best Western Plus Augusta Civic Center Inn and we look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely,Robert Minto,General Manager

2 out of 5
Room was not clean. The floor was disgusting and covered in some sort of film. Beds and lamp shades has black dog hair all over them. Lamps did not work. Would not recommend!

Posted by , from North Haven on 21 Feb. 2023

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Comment from Hotel Management

21 Feb. 2023 by Satish

Hello Sir we are extremely sorry to note that you did not have a pleasant stay at the Best Western, all your suggestions and concerns have been documented and the concerned employee/department will handle this in an orderly fashion so that none of our valued customers such as you have to go through this experience.We look forward to being of better service the next time you stay with us.

5 out of 5

Posted by on 6 Jan. 2023

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4 out of 5
A little pricey

Posted by on 23 Oct. 2022

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Comment from Hotel Management

23 Oct. 2022 by Sara

Thank you for the feedback! We hope to see you again soon!

4 out of 5
The remodeling was very nice property was beautiful staff was pleasant and friendly

Posted by on 30 May 2022

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Comment from Hotel Management

15 Jun. 2022 by Sara

Hello Andrea! Thank you for leaving such a nice review! We are so happy to hear that you enjoyed your stay!

5 out of 5

Posted by on 29 Oct. 2021

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Comment from Hotel Management

27 Jan. 2022 by Amber

Thank you for your rating!

4 out of 5
The location is close to family

Posted by on 14 Oct. 2021

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Comment from Hotel Management

15 Oct. 2021 by Jerod

Thank you David! See you again!

5 out of 5
It was very clean. Friendly staff. Great free breakfast bar

Posted by on 18 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Jerod

Thank you for your review! See you next time.

About the Best Western Plus Augusta Civic Center Inn

Location 110 Community Drive, Augusta, ME 04330

Property Features

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business center. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at Best Western Plus Augusta Civic Center Inn. Free self parking is available. This Augusta hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Augusta Civic Center Inn offers 99 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 10 AM.

Best Western Plus Augusta Civic Center Inn has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Augusta Civic Center
  • Best Western Plus Augusta Civic Center Inn
  • Best Western Plus Civic Center
  • Best Western Plus Civic Center Inn
  • BEST WESTERN PLUS Augusta Civic Center Inn Maine
  • Best Western Plus Civic Hotel Augusta
  • Best Plus Augusta Civic Center
  • Best Western Plus Augusta Civic Center Inn Hotel
  • Best Western Plus Augusta Civic Center Inn Augusta
  • Best Western Plus Augusta Civic Center Inn Hotel Augusta

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.