Holiday Inn Augusta West I-20 by IHG

3.0 star property
Enjoy free breakfast at this 3-star Grovetown hotel

Choose dates to view prices

Photo gallery for Holiday Inn Augusta West I-20 by IHG

Exterior
Property amenity
Meeting facility
Exterior
Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
441 Park West, Grovetown, GA, 30813
  • Doctors Hospital of Augusta
    ‪3 min drive‬
  • Augusta Mall
    ‪5 min drive‬
  • Fort Eisenhower
    ‪7 min drive‬
  • Augusta, GA (AGS-Augusta Regional)
    ‪21 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Grovetown

In Grovetown .Within 3 miles (5 km) of this Grovetown hotel, you'll find Wedges and Woods and Doctors Hospital of Augusta. Fort Eisenhower and Georgia Visitor Information Center - Augusta are also within 6 miles (10 km).

What's nearby

  • Doctors Hospital of Augusta - 3 min drive - 3.9 km
  • Augusta Mall - 5 min drive - 7.9 km
  • Fort Eisenhower - 7 min drive - 6.8 km
  • Augusta National Golf Club - 10 min drive - 13.0 km
  • Augusta State University - 11 min drive - 12.4 km

Getting around

  • Augusta Regional Airport (AGS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Cookout - ‬8 min walk
  • ‪Wendy's - ‬13 min walk

About this property

Holiday Inn Augusta West I-20 by IHG

Enjoy free breakfast at this 3-star Grovetown hotel
Holiday Inn Augusta West I-20 by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1855 square feet (167 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Augusta West I-20 by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Grovetown hotel.

  • 130 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 1855 sq ft of conference space
  • 167 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Augusta West I-20 by IHG offers 130 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Grovetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Crib
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn AUGUSTA WEST
Holiday Inn AUGUSTA WEST I-20
Holiday Inn I-20
Holiday Inn I-20 Hotel
Holiday Inn I-20 Hotel AUGUSTA WEST
Holiday Inn Augusta West I-20 Hotel Grovetown
Holiday Inn Augusta West I-20 Hotel
Holiday Inn Augusta West I-20 Grovetown
Holiday Inn AUGUSTA WEST I 20
Augusta West I20 Grovetown

Holiday Inn Augusta West I-20 by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Judith, Waterbury

Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Staff was extremely friendly and helpful. M at the front desk on Saturday March 15 went out of his way to help me out. He printed my flight tickets, and even took a pair of clothing to dry for me before my flight.. (coffee spill) The pool was great! Very clean and enjoyable! Even the security guard outside on Thursday night checked on me to see if I was OK while out watching the eclipse. Would definitely stay at this holiday Inn again thank you.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was incredibly friendly. Beds and pillows comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles, Lake Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Five stars <
Stayed 1 night in Mar 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Website pictures need to be updated. It was a pleasant hotel but my decision to stay here was the picture of the indoor pool and hot tub. Come to find out the hot tub no longer exists. I would have chosen a cheaper option if I had known this. Also I had a 2 night stay and only received a breakfast voucher for one day.
Stayed 2 nights in Mar 2025

2/10 Terrible

Tasha

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Marshauna

Stayed 1 night in Feb 2025

2/10 Terrible

Ansy

Disliked: Cleanliness, staff & service, property conditions & facilities
I still haven’t received my deposit from the property I checked out 14 days ago
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Shanah

Liked: Staff & service
Disliked: Property conditions & facilities
Picture shows a hot tub probably should fix that.
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay with the king bed the room had a lot of space for luggage and to move around. The bed was one if the comfiest I have slept on. I would definitely recommend this hotel and will be booking again here when back in the area.
Stayed 1 night in Mar 2025

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine and the overnight clerk very nice. The front desk the next day were rude and discriminating to disabled people.
Stayed 1 night in Mar 2025

8/10 Good

Kelsey

Travelled with family
Liked: Staff & service, room comfort

Not great but not bad

The place was very decent. It could have been cleaner. There was a random stain on the pull out mattress which was also extremely thin. Corners, cracks etc were not as clean as I would like and the rug was old and a bit pulled up in one place. I didn’t realize that the suite is set up with the no bedroom on the outside then the living room and then bathroom. Every other suite like this that I have used has been enter into the living room, then the bathroom is off the hall to the bedroom. I prefer the second way because we put our 3 year old on the pull out and it is nice not to have to walk past his bed when going to the bathroom. Lastly we had requested extra pillows to line the sides of the bed so the 3 year old didn’t fall out. They messaged back and said no problem but they were forgotten.
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Highly recommend
Stayed 1 night in Feb 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

candace

Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Bennie Jr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As expected

Stayed 2 nights in Feb 2025

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Clean and nice pool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very nice, I am can't think of one negative thing.
Stayed 1 night in Feb 2025

8/10 Good

Jeanise

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy. Marquis whom checked me in was very personable. Great experience
Stayed 2 nights in Feb 2025

10/10 Excellent

Doron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was very friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Staff, front desk lady at check out was very warm, kind and professional
Stayed 1 night in Feb 2025