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Aiden Austin City Hotel

4.0 star property
4-star hotel near Lady Bird Lake

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Photo gallery for Aiden Austin City Hotel

Restaurant
Pool
Exterior
Outdoor pool
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
2200 S I H 35, Austin, TX, 78704
  • Place, South Congress Avenue
    ‪15 min walk‬
  • Place, St. Edward's University
    ‪15 min walk‬
  • Place, Lady Bird Lake
    ‪2 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(36 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(47 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

Suite, 1 Single Bed, Accessible, Refrigerator & Microwave

Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Austin

South Congress stay.With a stay at this South Congress hotel, you'll be within 2 miles (3 km) of Lady Bird Lake and 6 miles (10 km) of Governor's Mansion. Texas State Capitol and Zilker Park are also within 6 miles (10 km).

What's nearby

  • South Congress Avenue - 15 min walk - 1.3 km
  • St. Edward's University - 15 min walk - 1.3 km
  • Lady Bird Lake - 2 min drive - 2.7 km
  • Rainey Street - 3 min drive - 4.1 km
  • South First Street - 3 min drive - 2.3 km

Getting around

  • Downtown Station - 10 min drive
  • Austin Station - 13 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 12 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Teal House Coffee & Bakery - ‬19 min walk
  • ‪El Jacalito - ‬14 min walk
  • ‪Machi Sushi - ‬1 min walk

About this property

Aiden Austin City Hotel

4-star hotel near Lady Bird Lake
Aiden Austin City Hotel offers its guests a children's pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 7200 square feet (669 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Aiden Austin City Hotel. Self parking is free.

This 4-star Austin hotel is smoke free.

  • 158 guestrooms or units
  • 3 levels
  • 7200 sq ft of conference space
  • 669 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Aiden Austin City Hotel offers 158 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Breakfast included
  • Pet friendly
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4.3 out of 5, Excellent, 867 reviews
The price is CA $111
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Gym
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Grab bar in shower (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1196 out of 1765 reviews
Rating 8 - Good. 343 out of 1765 reviews
Rating 6 - Okay. 140 out of 1765 reviews
Rating 4 - Poor. 44 out of 1765 reviews
Rating 2 - Terrible. 42 out of 1765 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cassandra

Stayed 1 night in Feb 2026

10/10 Excellent

Mari

Liked: Cleanliness, property conditions & facilities
Everything was great!! Thank you!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Jason, West Jordan

Stayed 4 nights in Nov 2025

10/10 Excellent

Kuni

Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great service and staff!
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location, very clean, and very enjoyable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
Everything was wonderful
Stayed 1 night in Dec 2025

10/10 Excellent

Julissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Max

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really liked the vibe and feel of this hotel. Service was excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Tzitzi

The staff is great, Chris in the
Stayed 2 nights in Dec 2025

10/10 Excellent

Angel

Stayed 1 night in Dec 2025

10/10 Excellent

LINDSEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again! Very nice pool area!
Stayed 1 night in Dec 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Chandra

Stayed 4 nights in Dec 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Devon

Stayed 2 nights in Dec 2025

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2025

10/10 Excellent

Mohan

Stayed 2 nights in Dec 2025

10/10 Excellent

Kristal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was friendly, our rooms were upgraded, and they were able to get both rooms across from each other.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 4 nights in Dec 2025

2/10 Terrible

Christian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Soon after checking in we saw a roach on the wall, killed it. Then we saw another one crawl across the floor. You could tell the hotel knew they had a bug problem because there were also signs in the room stating “please cover and put all food items in the fridge”. Also disturbing is they have a AYCE Sushi restaurant attached so I can’t imagine what’s crawling in there. We asked to check out immediately and the front desk told us they would do it. Called them back when the refund wasn’t processed yet and they told since we checked in already they couldn’t refund us the first night since we were in the room already, but could refund the other nights.
Stayed 2 nights in Nov 2025

10/10 Excellent

MONICA

Stayed 1 night in Nov 2025

8/10 Good

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Megan

Excellent customer service from all staff. Room was clean, quiet, and comfortable. Close to tons of Austin favorites
Stayed 2 nights in Dec 2025