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Aiden Austin City Hotel

4.0 star property
4-star hotel near Lady Bird Lake

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Photo gallery for Aiden Austin City Hotel

Restaurant
Exterior
Restaurant
Pool
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
2200 S I H 35, Austin, TX, 78704
  • Place, South Congress Avenue
    ‪15 min walk‬
  • Place, St. Edward's University
    ‪15 min walk‬
  • Place, Lady Bird Lake
    ‪2 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(36 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.8 out of 10
Excellent
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

Suite, 1 Single Bed, Accessible, Refrigerator & Microwave

Suite, 1 Twin Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Austin

South Congress stay.With a stay at this South Congress hotel, you'll be within 2 miles (3 km) of Lady Bird Lake and 6 miles (10 km) of Governor's Mansion. Texas State Capitol and Zilker Park are also within 6 miles (10 km).

What's nearby

  • South Congress Avenue - 15 min walk - 1.3 km
  • St. Edward's University - 15 min walk - 1.3 km
  • Lady Bird Lake - 2 min drive - 2.7 km
  • Rainey Street - 3 min drive - 4.1 km
  • South First Street - 3 min drive - 2.3 km

Getting around

  • Downtown Station - 10 min drive
  • Austin Station - 13 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 12 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪El Jacalito - ‬14 min walk
  • ‪Teal House Coffee & Bakery - ‬19 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Aiden Austin City Hotel

4-star hotel near Lady Bird Lake
Aiden Austin City Hotel offers its guests a children's pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 7200 square feet (669 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Aiden Austin City Hotel. Self parking is free.

This 4-star Austin hotel is smoke free.

  • 158 guestrooms or units
  • 3 levels
  • 7200 sq ft of conference space
  • 669 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Aiden Austin City Hotel offers 158 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Gym
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Grab bar in shower (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1208 out of 1796 reviews
Rating 8 - Good. 353 out of 1796 reviews
Rating 6 - Okay. 145 out of 1796 reviews
Rating 4 - Poor. 47 out of 1796 reviews
Rating 2 - Terrible. 43 out of 1796 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorable hotel driving distance from all you want to see in Austin. Lovely staff.
Stayed 6 nights in Apr 2026

8/10 Good

Timothy, Cypress

Stayed 1 night in Mar 2026

10/10 Excellent

Cassandra

Stayed 1 night in Feb 2026

10/10 Excellent

Mari

Liked: Cleanliness, property conditions & facilities
Everything was great!! Thank you!!
Stayed 4 nights in Jan 2026

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

William

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was right by the laundry room and it was noisy. Our wing smelled a little. The entrance was hard to find, no good signs to help
Stayed 1 night in Jan 2026

6/10 Okay

Veronica

Travelled with family
Liked: Amenities, property conditions & facilities
The room had some roaches and had a wet smell.
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was great
Restaurant
Restaurant
Restaurant
Pool
Stayed 2 nights in Jan 2026

10/10 Excellent

Sharon Marie

Business traveller
Liked: Cleanliness, staff & service, amenities
The room and hotel were fantastic. Really appreciated the One Key VIP upgrade and welcome snack bag! The breakfast, however, was maybe 1star. Its in the sushi resturant and it smells horrible 😞 That being said it was a great stay and super convenient to downtown.
Stayed 4 nights in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

10/10 Excellent

Ignacio

Stayed 2 nights in Dec 2025

10/10 Excellent

adam

Liked: Cleanliness, staff & service, amenities
Clean room, very comfortable beds, hot water was a bit of an issue, seemed like it took forever for it to get to our faucets and bathtub/shower. Continental breakfast was decent, staff was a retentive, it was very quiet during the New Year’s holiday, workout room was well equipped, plenty of parking, loved the sushi restaurant on site, would definitely stay again.
Stayed 5 nights in Dec 2025

8/10 Good

Ye

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good breakfast, convenient location, free parking, close to downtown.
Stayed 3 nights in Dec 2025

10/10 Excellent

Payton

Stayed 1 night in Dec 2025

10/10 Excellent

Kira

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, super comfortable beds and pillows, it’s hard to get out of the beds bc they are so comfortable. Cute property, great staff, decent breakfast w room rental.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very nice excellent service
Stayed 1 night in Jan 2026

10/10 Excellent

Meghan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff was amazing! Room was beyond my expectations and hot tub was perfection
Stayed 1 night in Jan 2026

10/10 Excellent

Terry

Stayed 1 night in Jan 2026

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
David at the front desk was excellent. I would visit this hotel next time I’m in Austin.
Stayed 4 nights in Nov 2025

8/10 Good

Juanmiguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room good location friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

Dustin

Stayed 1 night in Dec 2025

10/10 Excellent

vanessa

Stayed 3 nights in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

4/10 Poor

Kristin

Liked: Cleanliness, staff & service
The shower took anywhere from 20-30 minutes of straight running the water before it became hot. Also, the shower itself was kinda difficult to turn on. Mine took multiple attempts before the knob would catch and switch from bath to shower. The mattress was extremely firm and not very giving.
Stayed 1 night in Dec 2025