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Aiden Austin City Hotel

4.0 star property
4-star hotel near Lady Bird Lake

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Photo gallery for Aiden Austin City Hotel

Pool
Restaurant
Traditional design meets modern flair in this beautifully appointed space, featuring a stunning wave-patterned wall and elegant lantern.
Pool
Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

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2200 S I H 35, Austin, TX, 78704
  • South Congress Avenue
    ‪17 min walk‬
  • Lady Bird Lake
    ‪1 min drive‬
  • University of Texas at Austin
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Exterior Entrance)

8.8 out of 10
Excellent
(31 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(43 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Austin

South Congress stay.With a stay at this South Congress hotel, you'll be within 2 miles (3 km) of Lady Bird Lake and 6 miles (10 km) of Governor's Mansion. Texas State Capitol and Zilker Park are also within 6 miles (10 km).

What's nearby

  • South Congress Avenue - 17 min walk - 1.5 km
  • Lady Bird Lake - 1 min drive - 1.9 km
  • University of Texas at Austin - 4 min drive - 5.3 km
  • Texas State Capitol - 4 min drive - 4.9 km
  • Zilker Park - 6 min drive - 6.0 km

Getting around

  • Plaza Saltillo Station - 10 min drive
  • Austin Station - 16 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 11 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Taco Bell - ‬18 min walk
  • ‪888 Vietnamese Restaurant - ‬20 min walk
  • ‪Emo's - ‬3 min drive

About this property

Aiden Austin City Hotel

4-star hotel near Lady Bird Lake
Aiden Austin City Hotel offers its guests a children's pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 7200 square feet (669 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Aiden Austin City Hotel. Self parking is free.

This 4-star Austin hotel is smoke free.

  • 158 guestrooms or units
  • 3 levels
  • 7200 sq ft of conference space
  • 669 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Aiden Austin City Hotel offers 158 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Gym
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Grab bar in shower (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Austin City Best Western
Austin City Hotel
Austin City Hotel Best Western
Austin City Hotel Best Western Plus
Best Western Austin City
Best Western Austin City Hotel
Best Western Austin City Plus
Best Western Plus Austin City
Best Western Plus Austin City Hotel
Best Western Plus City Hotel
Aiden Austin City Hotel Hotel
Aiden Austin City Hotel Austin
Aiden Austin City Hotel Hotel Austin
Aiden by Best Western Austin City Hotel
Aiden by Best Western @ Austin City Hotel

Aiden Austin City Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1102 out of 1594 reviews
Rating 8 - Good. 309 out of 1594 reviews
Rating 6 - Okay. 113 out of 1594 reviews
Rating 4 - Poor. 34 out of 1594 reviews
Rating 2 - Terrible. 36 out of 1594 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mara

Stayed 1 night in May 2025

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Duane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the sushi restaurant attached to the hotel. And the breakfast in the morning
Stayed 2 nights in May 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Apr 2025

10/10 Excellent

Keandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that worked here were amazing. They were very helpful and friendly. If you want real southern hospitality I would suggest to stay here. I'm looking forward to going back there when I'm in Austin.
Stayed 8 nights in Oct 2023

8/10 Good

Lisa Ann

Travelled with partner
Liked: Property conditions & facilities
The mattress in our room was wonderful. We both slept great every night.
Stayed 4 nights in Apr 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpfuj
Stayed 2 nights in May 2025

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel for price. Clean and they had charge station for EV. We will make this our yearly hotel for our yearly trip to Austin!
Stayed 2 nights in Apr 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service. Nice cozy rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged for late checkout.
Stayed 1 night in May 2025

10/10 Excellent

Gary C

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant Hotel. Comfortable and clean. Good location.
Stayed 1 night in May 2025

8/10 Good

Elise

Travelled with family
Liked: Cleanliness, staff & service
Great staff very helpful
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness
Stayed 4 nights in Apr 2025

6/10 Okay

Carter M

Liked: Staff & service
Stayed 3 nights in Apr 2025

6/10 Okay

Ang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I picked that hotel bc online it looked like it had character. The two things I must have in a hotel stay is a bar and a hot tub. The bar/restaurant was closed down and the hot tub was broke
Stayed 3 nights in Apr 2025

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean refurbished property. I liked simple and functional room decor, nice bed, balcony. Lovely fenced swimming pool with long open hours, clean water. Several inventive restaurants within walking distance as well as pedestrian bridge across Colorado river with access to hiking path. We enjoyed swimming in famous local spring pool with natural water. If you want local scene definitely go!
Stayed 1 night in Apr 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. It’s the only hotel my husband and I will stay in, in Austin. Friendly staff, great upgrades for VIP Expedia members, awesome pool and hot tub area. Love it!
Stayed 1 night in May 2025

10/10 Excellent

Leah Whitney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed here. We love it. The pool is great, the sushi restaurant attached to the hotel is tasty and convenient and the breakfast in the morning really helps keep the trip costs affordable. Will definitely be back!
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Front desk assistance was great. Beds were comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Angel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location!
Stayed 2 nights in Apr 2025

8/10 Good

Ted R

Stayed 7 nights in Jan 2025