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Mercure Avignon Gare TGV

4.0 star property
Family-friendly 4-star hotel near Collection Lambert

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Photo gallery for Mercure Avignon Gare TGV

Front of property
Reception
Meeting facility
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Couples treatment rooms, sauna, hot tub, steam room, massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Spa
  • Pool

Explore the area

View in a map
2 rue Mère Térésa, Avignon, Provence - Alpes - Cote d'Azur, 84000
  • Place, Avignon Festival
    ‪5 min drive‬
  • Place, Pont Saint-Bénézet
    ‪6 min drive‬
  • Place, Palais des Papes
    ‪6 min drive‬
  • Airport, Avignon (AVN-Caumont)
    ‪13 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, Multiple Beds, Balcony

Classic Room, Multiple Beds, Balcony

Classic Room, Multiple Beds, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Double Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the area

Avignon

Quartier Ouest stay.Your stay at this Quartier Ouest hotel places you within 3 miles (5 km) of Collection Lambert and Avignon Festival. Pont Saint-Bénézet and Place de l'Horloge are also within 3 miles (5 km).

What's nearby

  • Avignon Festival - 5 min drive - 3.5 km
  • Pont Saint-Bénézet - 6 min drive - 4.2 km
  • Palais des Papes - 6 min drive - 4.6 km
  • Avignon Cathedral - 6 min drive - 4.6 km
  • Place de l'Horloge - 9 min drive - 3.9 km

Getting around

  • Avignon TGV Station - 11 min walk
  • Avignon (AVN-Caumont) - 18 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪La Treille - ‬7 min drive
  • ‪Le Domus - ‬6 min drive
  • ‪Le Patio - ‬4 min drive
  • ‪L Assiette A Roulette - ‬5 min drive

About this property

Mercure Avignon Gare TGV

Family-friendly 4-star hotel near Collection Lambert
Mercure Avignon Gare TGV offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 8 meeting rooms, and coworking spaces. Event space at this hotel measures 3832 square feet (356 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and an arcade/game room are also featured at the family-friendly Mercure Avignon Gare TGV. Free self parking is available. A complete renovation of Mercure Avignon Gare TGV was completed in February 2021.

Smoking is allowed in designated areas at this 4-star Avignon hotel.

  • 113 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 3832 sq ft of conference space
  • 356 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Avignon Gare TGV offers 113 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Kyriad Avignon
Kyriad Avignon Courtine Gare
Kyriad Courtine Gare
Kyriad Courtine Gare Hotel
Kyriad Courtine Gare Hotel Avignon
Kyriad Avignon Courtine Gare Hotel
Kyriad Avignon Courtine Gare Tgv Hotel Avignon
Kyriad Avignon Courtine Gare
Mercure Avignon Gare TGV Hotel
Mercure Avignon Gare TGV Avignon
Mercure Avignon Gare TGV Hotel Avignon

Reviews

Mercure Avignon Gare TGV Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 295 out of 741 reviews
Rating 8 - Good. 291 out of 741 reviews
Rating 6 - Okay. 110 out of 741 reviews
Rating 4 - Poor. 31 out of 741 reviews
Rating 2 - Terrible. 14 out of 741 reviews

Reviews

10/10 Excellent

Cathy

Travelled with partner
Liked: Amenities, property conditions & facilities
The bus to the old town is right on the front of the hotel, very convenient.
Stayed 1 night in Jul 2025

10/10 Excellent

John, San Mateo

Stayed 1 night in Jun 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant surprise…cheerful staff, fun bar and dining area. We didn’t feel like going out for dinner, so enjoyed the entrecôte and swordfish, well prepared, at the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Staff & service, property conditions & facilities
Too far from the TGV to walk with luggage. Should have booked a town centre one. Travellers beware.
Stayed 1 night in May 2025

6/10 Okay

Nicole

Globe trotteur

Stayed 1 night in May 2025

10/10 Excellent

Alexander

Stayed 3 nights in Apr 2025

6/10 Okay

Pascale

Business traveller
Disliked: Cleanliness
Over all 4 star but toilet dirty not clean properly when we checked in also resturant Food quality very low poor frozen food charge expensive venison frozen dish chips also not home made also as soon as we ordered food within 3 minutes bring dish cold all frozen not fresh €29 venison chips €6 jonocci Italian cold frozen €16 very bad frozen service very poor
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. 10 mins walk to the castle, if not less.
Stayed 2 nights in Dec 2024

8/10 Good

Tracy, Bismarck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the TGV.
Stayed 1 night in Feb 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room with the bunk beds was great, very clean, very friendly reception at the hotel. On-site parking and located very close to city centre, so very accessible also. Great value for money and made our stay easy and relaxing.
Stayed 3 nights in Dec 2024

10/10 Excellent

JUNG MIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night so we can catch train early morning. Modern and clean hotel. No complaints

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay here and enjoyed using the spa area which is discounted for hotel guests. Staff were friendly and helpful. This is the perfect place to stay before an early morning TGV trip.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprising.

I really liked this hotel.It was comfortable, modern and clean. The downstairs area has been so well designed it is essentially one very large room but divided into reception, bar and restaurant. It was very inviting and the food was so good in the restaurant too. highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Edmond

Stayed 1 night in Sep 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to train station
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get around
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a restaurant with good food and wine.
Stayed 1 night in Aug 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfaite

Chambre magnifique et différente de la majorité des chambres d’hôtel que nous fréquentons Propreté impeccable. Piscine agréable souper ok et à quelques minutes de la gare tgv Préférable d’y aller en voiture et avons décidé de la rendre le lendemain
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Jun 2024

6/10 Okay

Chengyan

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024