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Western House Hotel

4.0 star property
4-star Victorian hotel near Ayr Racecourse

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Photo gallery for Western House Hotel

Terrace/patio
Lobby lounge, garden views, open daily
Fountain
Executive Double Room, 1 Bedroom
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Craigie Road, Ayr, Scotland, KA8 0HA
  • Ayr Racecourse
    ‪1 min walk‬
  • Ayr Town Hall
    ‪13 min walk‬
  • Ayr Beach
    ‪3 min drive‬
  • Glasgow (PIK-Prestwick)
    ‪7 min drive‬

Room options

View all photos for Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom

Executive Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, 1 Bedroom, Annex Building

Standard Double or Twin Room, 1 Bedroom, Annex Building

Standard Double or Twin Room, 1 Bedroom, Annex Building

9.2 out of 10
Wonderful
(27 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the area

Ayr

Close to airport.You'll be within half a mile (1 km) of Ayr Racecourse and 2 miles (3 km) of Ayr Beach with a stay here. Prestwick Golf Club and Robert Burns Birthplace Museum are also within 3 miles (5 km).

What's nearby

  • Ayr Racecourse - 1 min walk - 0.0 km
  • Ayr Town Hall - 13 min walk - 1.2 km
  • Ayr Beach - 3 min drive - 1.7 km
  • Prestwick Golf Club - 6 min drive - 4.3 km
  • Brig O'Doon - 7 min drive - 5.2 km

Getting around

  • Ayr Station - 13 min walk
  • Glasgow (PIK-Prestwick) - 11 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Harley's - ‬13 min walk
  • ‪Caffè Nero - ‬13 min walk
  • ‪Costa Coffee - ‬13 min walk
  • ‪Subway - ‬11 min walk

About this property

Western House Hotel

4-star Victorian hotel near Ayr Racecourse
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Western House Hotel. The hotel can provide concierge services and wedding services. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Victorian Ayr hotel.

  • 49 guestrooms or units
  • 3 levels
  • 3 buildings
  • Meeting rooms
  • Built in 1909
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Western House Hotel offers 49 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Select Comfort beds feature premium bedding. Televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: GBP 15 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch TV with digital channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 5.00 for children
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Western House Ayr
Western House Hotel
Western House Hotel Ayr
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Western House
Western House Hotel Ayr
Western House Hotel Ayr
Western House Hotel Hotel
Western House Hotel Hotel Ayr

Western House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 645 out of 901 reviews
Rating 8 - Good. 183 out of 901 reviews
Rating 6 - Okay. 49 out of 901 reviews
Rating 4 - Poor. 13 out of 901 reviews
Rating 2 - Terrible. 11 out of 901 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Róisín

Disliked: Staff & service
I found the staff to be so impolite and unhelpful.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Leslie

Travelled with family
On arrival met by very friendly and helpful staff. Obviously great location for Ayr race course. Food was very nice and good breakfast choices.
Stayed 3 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Racenight 🏇

Went to the Spring Racenight, stayed overnight. A great afternoon/evening. Lovely hotel, staff friendly, food very good. Will definitely go back. Amazing time 🌟
Stayed 1 night in May 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel

Lovely place, good quality. Just two points 1) signage in car park and to reception needs to be improved 2) breakfast was slow coming, and if delay was due to kitchen being busy it would have been nice to know as we felt as if forgotten
Stayed 1 night in Apr 2025

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly suggest

This is one o the cleanest hotels we have stayed in. The restaurant was fantastic.
Stayed 1 night in Apr 2025

10/10 Excellent

Robin

Very large rooms bed so comfortable great sleep. Very friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

lee

Stayed 1 night in Apr 2025

8/10 Good

Nigel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Have stayed many times at this hotel, but there is a worrying trend of getting rid of baths in rooms and installing showers, a lot of people love s bath !
Stayed 1 night in Apr 2025

6/10 Okay

john

Liked: Cleanliness, staff & service, property conditions & facilities

Why do you never get the room pictured !!

Disappointed not to get the room as pictured or requested when there was still 5 to choose from when booked
Stayed 1 night in Apr 2025

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really lovely stay

I was really surprised at how lovely this hotel is. My room was delightful , all the staff in each department were excellent. I will defiantly stay here again
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2025

6/10 Okay

kieran

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

John, Limerick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole set up was both welcoming and very professional. The Western House Hotel was the last stop on our 7-night stay and was the best of our experiences. I would highly recommend this property
Stayed 1 night in Apr 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness was excellent. Lacked power points in room. Breakfast was superb but Sunday lunch fell below expectations
Stayed 2 nights in Mar 2025

10/10 Excellent

Adrienne Heather

Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Second time to stay here Nice hotel Good price Breakfast is exceptional
Stayed 2 nights in Mar 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025