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Azulea Bacalar Hotel & Spa - Lagoon Front

Property class: 4
4-star hotel near Laguna Bacalar Ecological Park

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Photo gallery for Azulea Bacalar Hotel & Spa - Lagoon Front

An aerial view of a resort with a swimming pool, palm trees, and a thatched-roof building.
Property video
A poolside area with lounge chairs, a thatched-roof structure, and palm trees.
A group of people on a boat with a canopy, a table with a bottle and a cooler, and a view of the water.
An aerial view of a coastal property with a swimming pool, multiple buildings, and a dock extending into the water.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
609 Costera, Bacalar, QROO, 77930
  • Place, Lake Bacalar
    ‪1 min walk‬
  • Place, Cenote Azul
    ‪2 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪7 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Lagoon View

A bedroom with a bed, a TV, framed pictures, a mirror, and a window with a view of greenery.

Deluxe Room, 1 King Bed, Balcony, Lagoon View

  • Lagoon view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Balcony, Lake View

A bedroom with a large bed, two bedside tables, a TV, and a window with a view of greenery.

Deluxe Double Room, 2 Double Beds, Balcony, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lagoon view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Room, 1 Queen Bed, Balcony, Lake View

A bedroom with a bed, bedside tables, a desk with a chair, a mirror, and an air conditioning unit.

Elite Room, 1 Queen Bed, Balcony, Lake View

  • Lagoon view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Balcony, Lake View

A modern hotel room with a wooden desk, a flat-screen TV, a bed with white bedding, a decorative mirror, and a potted plant.

Premium Room, 1 King Bed, Balcony, Lake View

  • Lagoon view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Balcony, Lake View

A bedroom with a bed, a desk, a chair, a ladder, and a large window.

Premier Suite, 1 King Bed, Balcony, Lake View

8.0 out of 10
Very good
(1 review)
  • Lagoon view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Terrace, Lake View

A bedroom with a bed, bedside table, and a large mirror.

Royal Suite, 1 King Bed, Terrace, Lake View

  • Lagoon view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Bacalar

On lake.Within a 5-minute walk of the hotel, you'll find Lake Bacalar and Cenote Azul. Also, Cenote Cocalitos is within half a mile (1 km) and Cenote Esmeralda is within 2 miles (3 km).

What's nearby

  • Lake Bacalar - 1 min walk - 0.1 km
  • Cenote Azul - 2 min walk - 0.2 km
  • Cenote Cocalitos - 2 min drive - 1.1 km
  • Fort of San Felipe - 6 min drive - 4.7 km
  • Laguna Bacalar Ecological Park - 7 min drive - 5.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪Navieros Bacalar - ‬6 min drive
  • ‪Albahaca - ‬4 min drive
  • ‪Noru - ‬5 min drive
  • ‪Mr. Taco - ‬6 min drive
  • ‪Pizzeria Bertilla - ‬6 min drive

About this property

Azulea Bacalar Hotel & Spa - Lagoon Front

4-star hotel near Laguna Bacalar Ecological Park
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. An outdoor pool, spa services, and a garden are also featured at Azulea Bacalar Hotel & Spa - Lagoon Front. You'll have access to the outdoor pool at a partner property. A complete renovation of Azulea Bacalar Hotel & Spa - Lagoon Front was completed in March 2024.

Smoking is allowed in designated areas at this 4-star Bacalar hotel.

  • 11 guestrooms or units
  • 3 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Coffee shop
  • Dining venue
Azulea Bacalar Hotel & Spa - Lagoon Front offers 11 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: MXN 180 to 300 for adults and MXN 180 to 300 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Azulea Bacalar Hotel & Spa - Lagoon Front

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 180 to 300 for adults, and MXN 180 to 300 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 001-025-000489/2026

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Azulea Bacalar

Azulea Bacalar & Lagoon Front

Azulea Hotel Spa Lagoon Front

Azulea Bacalar Hotel & Spa - Lagoon Front Hotel

Azulea Bacalar Hotel & Spa - Lagoon Front Bacalar

Azulea Bacalar Hotel & Spa - Lagoon Front Hotel Bacalar

Frequently asked questions

How close is Azulea Bacalar Hotel & Spa - Lagoon Front to the airport?

Azulea Bacalar Hotel & Spa - Lagoon Front is 21.2 mi (37-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Azulea Bacalar Hotel & Spa - Lagoon Front?

As of Sept 13, 2026, prices found for a 1-night stay for 2 adults at Azulea Bacalar Hotel & Spa - Lagoon Front on Sept 20, 2026 start from CA $288, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have an airport shuttle?

Airport shuttle services are not available at Azulea Bacalar Hotel & Spa - Lagoon Front.

Does Azulea Bacalar Hotel & Spa - Lagoon Front offer free breakfast?

Free breakfast isn’t offered at Azulea Bacalar Hotel & Spa - Lagoon Front, but cooked-to-order breakfast is offered for a fee of between MXN 180 and 300 for adults, MXN 180 and 300 for children. It's available every day from 8:00 AM to 10:30 AM.

Is there a casino at Azulea Bacalar Hotel & Spa - Lagoon Front?

No, there is no casino at this hotel.

What time is check-in at Azulea Bacalar Hotel & Spa - Lagoon Front?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Azulea Bacalar Hotel & Spa - Lagoon Front?

Free parking is not available at this hotel.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have a pool?

Azulea Bacalar Hotel & Spa - Lagoon Front features an outdoor pool.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have a restaurant?

Yes, there is a restaurant on site.

Does Azulea Bacalar Hotel & Spa - Lagoon Front have a spa?

This hotel doesn't have a spa, but it does offer deep-tissue massages.

How close is Azulea Bacalar Hotel & Spa - Lagoon Front to downtown Bacalar?

Azulea Bacalar Hotel & Spa - Lagoon Front is 2.4 mi away from Bacalar.

Azulea Bacalar Hotel & Spa - Lagoon Front Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 85 reviews
Rating 8 - Good. 11 out of 85 reviews
Rating 6 - Okay. 6 out of 85 reviews
Rating 4 - Poor. 2 out of 85 reviews
Rating 2 - Terrible. 3 out of 85 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Great restaurant and service from Miguel and Benjamin! Room was spacious and clean, lovely pool and views of the lake with sitting areas and access to the lake .
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location and comfortable rooms
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was delicious and the staff were very friendly and helpful
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Maynor

Liked: Cleanliness, amenities, property conditions & facilities
Room a bit small but location was everything!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful relaxing get away!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful water front, easy access we spent al day kayaking and relaxing.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to take a quiet vacations! Good location Great staff Good cleaning
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay while in Bacalar. The rooms are very comfortable, could use some robes and nice local lotions but other than every room has a different view if the lagoon. Food was exquisite and staff very friendly and always willing to help. If you are interested in Bacalar, look up this place.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming small hotel with spacious rooms and all the necessary amenities. Gorgeous views of the lake. The staff is incredibly accommodating and helpful. Highly recommend for a comfortable and pleasant stay!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great here and make you feel like family. 5 stars. Food and drinks were great everything we ate was delicious.The bed was very comfortable. We had a great stay-no problems or complaints just some suggestions or wishes. As others have mentioned some lotions would be nice also robes. Tissues and washcloths too. Our rooms were very spacious (105&106) had beautiful views. They were so spacious we were tempted to bring the chairs in from the deck so we could sit up and read as it rained most of our stay.-there is room for 2nice chairs FYI
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel for relaxation. The view is breathtaking. The room was huge we liked the separate toilet and shower stalls, the multi use shampoo, conditioner and body wash. We would have liked a bottle of lotion too. The on-site restaurant patio was a real bonus, the food was delicious and plated beautifully The waiters were very personable and professional.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, safe and walkable
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025
Verified review

8/10 Good

alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast with only a couple of options, but quite good: fruits and especially eggs
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet spot on the banks of the lagoon. Staff were exceptionally helpful and friendly. The food was great! Can’t wait for the bar to be up and running!
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very kind. The place was kept clean.
Stayed 3 nights in Oct 2024
Verified review

4/10 Poor

Tatiana

Liked: Staff & service
Disliked: Cleanliness, amenities
We chose the Royal one. If that was the best / than its a real disappointment. Everything is old, the roof had holes, the smell in the bathroom was disgusting. The only good point- the restaurant- they have a real good chef.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the restaurant were excellent. Food and presentation of the view was great. View from our lagoon front room was beautiful. Weren't impressed for only getting two free bottles of water for our entire stay. For the price of the room water should be included free for entire stay. Lack of personality in the room due to no artwork on the walls vs the picture on their site when booking. Would have been nice to have tissues and body lotion provided in the room along with coffee maker and coffee. Overall we enjoyed our stay.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Bianca

Perfect prio
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Tal

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location of the hotel is perfect with private access to the Lagoon which was beautiful. There were some problems with the water drainage and lots of sounds of water in the pipes at all hours which was frustrating. The food that was included in the breakfast was mediocre. Overall great location and a very nice area, but facilities and food could be better.
Sunrise at lagoon
The private access to the water
Neighboring property
Neighboring access to lagoon
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Really bad breakfast otherwise ok hotel. Suite with balcony do not have a balcony it’s only a terrace
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a dream stay. Everyone is SO nice. Our room, while rustic, was amazing. You can walk just a few feet away and overlook some of the most beautiful views in the word. Kayaks and paddle boarding are included. Breakfast was free every day and was delicious. The staff was so attentive. You cannot find service like this at the Four Seasons. The waiters and maintenance staff were so accommodating. One caveat and it has nothing to do with the hotel, we got bit by mosquitoes a lot in the room. I recommend you bring lots of bug spray and even a plug in to avoid it. The staff had a whole bottle of Off spray in their dining area which is a great idea. Can’t wait to go back!
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Gloria

Liked: Cleanliness, staff & service
We had a wonderful time at Azulea Bacalar. We stayed in the best room they had but unfortunately a few things were not working well. Blackout drapes were not the right size so the windows were not all they way covered. Water pressure was not the best, the terrace was missing furniture with cushions. The hotel was overall clean, the staff was amazing, and the food was seriously sooo good. Quite the chef! Thank you to Miguel and everyone that took good care of us. They reimbursed us for one of the nights we didn't have water.Everyone was so attentive. Thank you for making our stay a wonderful one!!
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adults only for us from now on!

Really it was a lovely place but unfortunately for us our stay was ruined by screaming toddlers. We were in the room above the vacation ruing family with tree kids and I can’t explain how but their shrills were able to penetrate cement flooring. I couldn’t help but notice that we could have been placed away from the noise but the management put the old folks who never had kids (your welcom planet) as close as they possibly could. We had a horrible stay and were planning to enjoy some of the amenities but hightailed it out of there instead.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Alioune

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un séjour parfait dans un cadre paradisiaque ! Nous avons adoré l’hôtel Azulea
Stayed 3 nights in May 2026