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Naya Bacalar Hotel

4.0 star property
4-star hotel near Fort of San Felipe

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Photo gallery for Naya Bacalar Hotel

Dock
Memory foam beds, free WiFi, bed sheets
Romantic Room, 1 King Bed, Private Pool, Garden View | Garden view
Breakfast, lunch, dinner served; Mediterranean cuisine, pool views
Sundeck

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Boulevard Aaron Merino Fernandez, Reg 16 Mz 70 Lt 3, Bacalar, QROO, 77930
  • Place, Fort of San Felipe
    ‪6 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪10 min walk‬
  • Place, Laguna Bacalar Ecological Park
    ‪11 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪65 min drive‬

Room options

View all photos for Romantic Room, 1 King Bed, Terrace, Garden View

Romantic Room, 1 King Bed, Terrace, Garden View

Romantic Room, 1 King Bed, Terrace, Garden View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed, Private Pool, Garden View

Romantic Room, 1 King Bed, Private Pool, Garden View

Romantic Room, 1 King Bed, Private Pool, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Double Room, 1 King Bed, Private Pool, Pool View

Romantic Double Room, 1 King Bed, Private Pool, Pool View

Romantic Double Room, 1 King Bed, Private Pool, Pool View

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Bacalar

Close to the boardwalk/promenade.Your stay at this Bacalar hotel places you within a 10-minute walk of Fort of San Felipe and Canal de los Piratas. Also, Municipal Spa of Bacalar is within half a mile (1 km) and Laguna Bacalar Ecological Park is within 2 miles (3 km).

What's nearby

  • Zócalo - 5 min walk - 0.4 km
  • Fort of San Felipe - 6 min walk - 0.6 km
  • Municipal Spa of Bacalar - 10 min walk - 0.8 km
  • Laguna Bacalar Ecological Park - 11 min walk - 1.0 km
  • Lake Bacalar - 13 min walk - 1.1 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪Enamora - ‬5 min walk
  • ‪Las Marquesitas - ‬4 min walk
  • ‪fruta - ‬3 min walk
  • ‪I Scream Bar - ‬4 min walk
  • ‪Mr. Taco - ‬4 min walk

About this property

Naya Bacalar Hotel

4-star hotel near Fort of San Felipe
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, spa services, and multilingual staff are also featured at Naya Bacalar Hotel. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Bacalar hotel.

  • 8 guestrooms or units
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Smoking in designated areas
  • Dining venue
Naya Bacalar Hotel offers 8 accommodations with complimentary bottled water and hair dryers. Beds feature memory foam mattresses. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.

Similar properties

Property grounds
Casa Hormiga
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.9 out of 5, Exceptional, 107 reviews
The price is CA $215
CA $264 total
includes taxes & fees
Feb 16 - Feb 17
Casa Hormiga

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Boat
  • Boat tours
  • Kayaking
  • Outdoor pool
  • Sail boat
  • Winery release events
  • Ziplining

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards, and cash.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.

Naya Bacalar Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 11 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar en medio de la selva; lo único malo fue que en cada noche había unas aves cerca que hacían un ruido excesivo y no nos dejaron dormir.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kolleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible tranquil stay. Staff is incredible, morning breakfast is healthy and so clean. There’s a bocce court and the restaurant has a simple menu that’s vegan friendly but also serves incredible rib eye! Hotel is set in the jungle with a short stroll to the lagoon for a sunrise kayak ride. Highly recommend for a tranquil stay. This is just outside the centro which was fine for us since we had a car. We will definitely be back.
Stayed 4 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar es hermoso! Las habitaciones especialmente bonitas y privadas, la atención del personal es increíble! Ayudan en todo y al mismo tiempo ten dan mucha privacidad. Camas cómodas, todo impecable, definitivamente regresamos! Lo unico que hay que tener en consideración es que el acceso a la Laguna hay piedras y no es tan facil.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho
Stayed 1 night in Feb 2025

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien!
Stayed 2 nights in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno, recomendado
Stayed 2 nights in Jan 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para disfrutar
Stayed 3 nights in Nov 2024

8/10 Good

YANIRE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es precioso súper instagrameable, la atención del personal muy buena todos son súper amables y las vistas son muy bonitas. El acceso a la laguna es muy chiquito y tiene mucha piedra que lástima para caminar si no es con paddle board no te puedes bañar en ella y si no lo sabes usar pues no te puedes meter, la alberca súper chiquita y sucia, el restaurante es caro y está muy agringado sin variedad, en la habitación no hubo agua caliente en dos ocasiones, si tu intención es tener acceso privado a la laguna para bañarte a gusto no es una buena opción, no todos los taxis quieren entrar o conocen dónde es el hotel lo cual es un problema porque está lejos del centro y el acceso está lejos de la carretera y lleno d barro no puedes entrar caminando y como el restaurante no está chido pues tienes que salir para comer.
Stayed 2 nights in Aug 2024

10/10 Excellent

juan, estado de mexico

Travelled with partner
Liked: Amenities
Extraordinario hotel cuidado en todo
Stayed 3 nights in Jun 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy bonito y agradable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rafael

Stayed 1 night in Apr 2024