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Hotel and SPA Crystal

5.0 star property
5-star ski-in/ski-out hotel with 2 indoor pools

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Photo gallery for Hotel and SPA Crystal

Children's play area - outdoor
2 indoor pools, open 8:00 AM to 11:00 PM, sun loungers
Front of property - evening/night
Premium Room | Living area
Lounge
Reviews
8.4

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included

Check out the area

Map
Didveli Funicular Railway, Borjomi, 1204
  • Popular LocationDidveli Ski Area14 min walk
  • Popular LocationBakuriani Kids Park4 min drive
  • Popular LocationBakuriani Ski Area6 min drive

Room options

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

  • 52 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 41 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Duplex, 2 Bedrooms

Family Duplex, 2 Bedrooms

Family Duplex, 2 Bedrooms

  • 65 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, iron/ironing board

Standard Triple Room

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Property entrance
Crystal Resort
Spa
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (2)
The price is CA $62
per night
CA $74 total
includes taxes & fees
15 May - 16 May
Crystal Resort

About the area

Borjomi

Mountain getaway .Within 2 miles (3 km) of this Borjomi hotel, you'll find Didveli Ski Area and Amirani's Park. Cathedral of the Savior's Nativity and Ski and Grasski Track are also within 2 miles (3 km).

What's nearby

  • Didveli Ski Area - 14 min walk
  • Amirani's Park - 18 min walk
  • Ski and Grasski Track - 3 min drive
  • Bakuriani Kids Park - 4 min drive
  • Bakuriani Ski Area - 6 min drive

Getting around

  • Bakuriani Train Station - 9 min drive

Restaurants

  • cafe aspen - 9 min walk
  • The cellar of Vartsikhe Restaurant In Bakuriani - 4 min drive
  • De Novo - 2 min drive
  • Montana Cafe - 2 min drive
  • Sazandari | საზანდარი - 3 min drive

About this property

Hotel and SPA Crystal

5-star ski-in/ski-out hotel with 2 indoor pools
After a day on the snow, indulge in a treatment at the full-service spa, soothe your muscles in the spa tub, or take an invigorating swim in one of the 2 indoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Hotel and SPA Crystal helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a sauna, and a fitness center. Self parking is free.

This 5-star Borjomi hotel is smoke free.

  • 33 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel and SPA Crystal offers 33 accommodations with DVD players and minibars. Rooms open to balconies. Cable television is provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Georgian, Russian

Property amenities

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 9:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/rentals
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • DVD player
  • TV

Bedroom

  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs and cats are allowed
  • Weight limit: 22 lbs per pet

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GEL 100.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GEL 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 8:00 AM to 11:00 PM.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Crystal Bakuriani
Crystal Bakuriani
Hotel SPA Crystal
Hotel Crystal
Hotel SPA Crystal
Hotel and SPA Crystal Hotel
Hotel and SPA Crystal Borjomi
Hotel and SPA Crystal Hotel Borjomi

Hotel and SPA Crystal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 6 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 4 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean hotel , good breakfast
Stayed 2 nights in Jun 2023

6/10 Okay

Lasha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Excellent location! A bit older facility and overwhelmed staff to fix issues quickly.

10/10 Excellent

Adi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eveyone was nice and helpful :)
Stayed 6 nights in Dec 2019

6/10 Okay

Ali Halit

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Otel iyi hizmet kötü
Otel temiz, konum olarak çok iyi, konfor ve kullanım alanları da yeterli. Fakat hizmetten memnun kalmadık. Çalısanların suratı genelde asıktı. Sorun yaşadığımız konularda çözüm imkanı tanımadılar.
Stayed 5 nights in Jan 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hizmet Sektörü
Hizmet sektöründe olduklarının ve müşteriye ilgi, alaka ve güler yüz gostermeleri gerektiğini ogrenmeleri gerekmekte. Hizmet alan ve tatile giden kişilere bu kadar kuralci yaklaşım ve nezaketsizlik hiç hoş değil. Buna ragmen tesisin kendisi ve piste yakınlığı çok güzel. Ayrica temiz bir otel.
Stayed 5 nights in Jan 2023

6/10 Okay

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities
Ура! Полноценный отзыв!
Из плюсов: большой хороший бассейн (температура воды комфортная, всё как на фото), небольшой детский, наличие сауны (не очень жаркая) и что-то вроде джакузи, есть спортзал. Приезжать стоит после 5-6 января, а то очень много людей, не поплаваешь. Завтраки и ужины сервируют по системе «шведский стол». Всегда есть кофе, чай, сладости, фрукты, овощи, сырная и мясная нарезки, соусы, соки, горячее. По утрам хороши каши. Иногда подавались блюда грузинской кухни, салаты, пицца. Отмечу, что завтрак начинается поздновато (с 9:00 до 10:30). По номеру: тепло, просторно, балкон, кровать большая, кофе/чай, вода, халаты, тапочки, минибар, уборка ежедневная. В ванной: шампунь и пена для ванн, хотя в номере был душ. Когда в городе отключили воду – в отеле она была. Расположение: если достроят подъёмник в непосредственной близости, то будет просто супер. А так, рядом детская горка с бугелем, магазин, аптека, в километре трасса Дидвели (можно дойти пешком, но нет тротуаров). Из минусов: шумоизоляция стен самих номеров нормальная, но вот дверь... Вы будете слышать всё, что происходит в коридоре и холле. А отдыхающие тут шумят очень даже неплохо вкупе с бегающими и стучащими в двери детьми. Очень, очень плохо работающий интернет. Маленький телевизор со скудным набором каналов. В прокате при отеле не было размеров ботинок для борда (44). Итого, не европейские четыре звезды. Ну и не к отелю относится, но всё же, начало января 2020 года – нет снега, трассы не работают, делать в Бакуриани нечего.
Stayed 7 nights in Jan 2020

10/10 Excellent

OXANA

Stayed 11 nights in Dec 2019

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski Bakuriani
Very nice hotel ideally located, closed to ski lifts. The employees of the hotel are professional The Spa is just fantastic
Stayed 3 nights in Feb 2019

10/10 Excellent

OXANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2019