10/10 Excellent
Jaiden
31 Jan 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really kind, approachable and accommodating to individuals and their circumstances.
The flexibility in their approach to customers and allowing for things like late check ins after reception is closed is noted and appreciated.
An online chat support option exists to assist those with questions/help needed who are apprehensive or unable to safely talk on the phone at that moment so can't do it themself but that person on the chat box helping you actually calls the reception on your behalf to make arrangements or answer your questions!
I was so surprised and so greatful at the consideration and convenience of that unique option provided by Comfort Inn that I've not come across before at other venues.