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Bernstein Schlosshotel Ballenstedt

4.0 star property
4-star hotel with a golf course, connected to a shopping center

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Bernstein Schlosshotel Ballenstedt

Photo gallery for Bernstein Schlosshotel Ballenstedt

Lobby
Indoor pool
Exterior
Comfort Double Room
Gazebo

Overview of Bernstein Schlosshotel Ballenstedt

Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Check out the area

Map
Schlossplatz 1, Ballenstedt, ST, 06493
  • Popular LocationBallenstedt castle park1 min walk
  • Popular LocationQuedlinburg Old Town15 min drive
  • Popular LocationQuedlinburg Castle15 min drive
  • AirportHecklingen (CSO-Magdeburg - Cochstedt)34 min drive

Room options

View all photos for Comfort Double Room (Plus)

Comfort Double Room (Plus)

Comfort Double Room (Plus)

  • 16 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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Room
Mythenresort Heimdall
Breakfast included
Spa
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (38)
The price is CA $387
per night
CA $423 total
includes taxes & fees
18 May - 19 May
Mythenresort Heimdall

About the area

Ballenstedt

Close to shopping.Within a 5-minute walk of this Ballenstedt hotel, you'll find Harz-Saxony-Anhalt Nature Park and Ballenstedt castle park. Schloss Meisdorf Golf Club and Stiftskirche St Cyriakus are also within 6 miles (10 km).

What's nearby

  • Ballenstedt castle park - 1 min walk
  • Quedlinburg Old Town - 15 min drive
  • Quedlinburg Castle - 15 min drive
  • Quedlinburg Christmas Market - 18 min drive
  • Market Square - 18 min drive

Getting around

  • Neinstedt Station - 15 min drive
  • Hecklingen (CSO-Magdeburg - Cochstedt) - 35 min drive

Restaurants

  • Gasthof zum Bären - 9 min drive
  • Eiscafe Cuore Di Panna - 12 min walk
  • Corner Pub Gernrode - 10 min drive
  • Der Pizzabäcker - 7 min drive
  • Der Froschkönig - 10 min drive

About this property

Bernstein Schlosshotel Ballenstedt

4-star hotel with a golf course, connected to a shopping center
Bernstein Schlosshotel Ballenstedt offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and tour/ticket assistance are also featured at Bernstein Schlosshotel Ballenstedt. For a fee, parking is available.

This 4-star Ballenstedt hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 3 levels
  • Built in 1997
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Bernstein Schlosshotel Ballenstedt offers 49 accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Ballenstedt hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open daily.

Languages

English, German

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 3 per day)

Food and drink

  • Buffet breakfast available for a fee daily: EUR 14.5 for adults and EUR 7.25 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • Billiards/pool table
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Mini golf
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.5 for adults and EUR 7.25 for children
  • Self parking fee: EUR 3 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-in is available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Van der Valk Schlosshotel Grosser Gasthof
Van der Valk Schlosshotel Grosser Gasthof Ballenstedt
Van der Valk Schlosshotel Grosser Gasthof Hotel
Van der Valk Schlosshotel Grosser Gasthof Hotel
Hotel Van der Valk Schlosshotel Grosser Gasthof Ballenstedt
Ballenstedt Van der Valk Schlosshotel Grosser Gasthof Hotel
Hotel Van der Valk Schlosshotel Grosser Gasthof
Van der Valk Schlosshotel Grosser Gasthof Hotel Ballenstedt
Van der Valk Schlosshotel Grosser Gasthof Ballenstedt
Bernstein Schlosshotel Ballenstedt Hotel
Van der Valk Schlosshotel Grosser Gasthof
Bernstein Schlosshotel Ballenstedt Ballenstedt
Bernstein Schlosshotel Ballenstedt Hotel Ballenstedt

Bernstein Schlosshotel Ballenstedt Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 57 out of 143 reviews" "
Rating 8 - Good. 60 out of 143 reviews" "
Rating 6 - Okay. 20 out of 143 reviews" "
Rating 4 - Poor. 4 out of 143 reviews" "
Rating 2 - Terrible. 2 out of 143 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Edward

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit disappointed with the check in procedure - especially that I had to re-park my car. (while another car on a similar parking place remained...) The staff was not bad - friendly in the typical German manner. That was ok for me but my friends felt a bit mistreated.
Stayed 1 night in Aug 2023

4/10 Poor

expedia

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
People at reception don't speak English. Restaurant service was bad and food bland.
Stayed 1 night in Sep 2020

6/10 Okay

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay but not as advertised
Hotel seems visually nice and pleasant, swimming pool and sauna are amazing and most of the personnel make you feel welcome. However there are a number of issues that I'm not so pleased with. First of all, the view out the window is at a construction site, totally spoiling the promised castle scenery. When I asked a waiter if perhaps they have their food menu in English or other language, as we couldn't really understand entirely what was on it, he looked at me and angrily replied "No". It's not a big deal but certainly didn't help the hotel's image. Then, as I was making the booking, there was a large number of things that were listed, which just didn't exist: * Cable TV had a list of international channels but only local German ones work. * It said there'd be a fireplace in the room. According to the receptionist, none of the rooms in the hotel have a fireplace. * There just is no minibar in my room. Just a small empty fridge. It clearly stated there'd be one. * No adjoining room. In the picture, when I was making the booking, it clearly showed a bedroom and an adjoining living room. Not really that big of a deal but when you pay for all those things and don't get them, it really feels as if I was led on. The receptionist said that she has no idea why those things were listed on Hotel.com, as they don't exist in their hotel. She contacted her manager over the phone, who wasn't even interested in this.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Mike, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception unfriendly
A good hotel but the receptionists were uniformly unfriendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Van der Valk Sshlosshotel Grosser Gasthof
A very pleasant place to have a few restful days. The breakfast was excellent however I feel that the dinner menu could be expanded, the choices being limited for a stay longer than2/3 days. It would greatly improve thing if the disabled car parking places were located opposite the hotel entrance instead of being outwith the perimeter.

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Personnel très agréable, bon petit déjeuner, le parking proche de l'hôtel est peu cher, la piscine était fermée car son chauffage était en panne! Bon emplacement.
Stayed 1 night in Dec 2022

10/10 Excellent

Iris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Schöne Zimmer, Frühstück sehr gut
Stayed 1 night in Oct 2022

8/10 Good

leon

Stayed 1 night in Oct 2022