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4.0 out of 5

"My experience was normal. Staff was professional and pleasant. Nothing outstanding or unique happened. I will say, this was not my first choice; howev ... " More

By a verified traveller on Wed 15 Nov 2023

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Hotel Description

Hotel perfectly located for exploring Elkridge

Heart of Elkridge

Within 6 miles (10 km) of this hotel, you'll find Arundel Mills Mall and Maryland Live Casino. Also within 9 miles (15 km) are Fort George G. Meade and Laurel Park.

Free perks

This hotel doesn't skimp on freebies - guests receive free full breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the business center, express check-out, and conference space. Free parking, a lobby fireplace, and a computer station are also offered.

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Efficiency, Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Suites Columbia Gateway ratings based on 19 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Columbia Gateway

Everyone (9) Couples (2) Family (1)
4 out of 5
My experience was normal. Staff was professional and pleasant. Nothing outstanding or unique happened. I will say, this was not my first choice; however, I was pleasantly surprise of how comfortable I was. I was looking for same hotel, however, in a different location. I am glad I stayed at this particular location. Thank you

Posted by on 15 Nov. 2023

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Comment from Hotel Management

17 Nov. 2023 by Hotel Manager

Dear Espana,Thank you for choosing our hotel and taking the time to share your experience. We appreciate your acknowledgment of our professional and pleasant staff. While your stay may have been routine, we're thrilled to have pleasantly surprised you with our comfort. We're glad you stayed with us and hope to welcome you back, perhaps at a different location, ensuring another comfortable and positive stay.Sincerely, Hotel Manager

5 out of 5

Posted by on 10 Aug. 2023

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Comment from Hotel Management

31 Aug. 2023 by Hotel Manager

Dear Judi,Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

5 out of 5
Everything!

Posted by on 28 Jun. 2022

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Comment from Hotel Management

30 Jun. 2022 by Hotel Manager

Dear Guest, We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. Sincerely, Hotel Manager

2 out of 5
The property itself was nice, as was the room. It was spacious. However, the bed and pillows were uncomfortable. Also, there was loud music playing in the parking lot after midnight until early in the morning. Not sure why, or why nothing was done to stop it. Also people out there yelling. Very unruly. As a result, despite the property and the room being nice, we did not have a good stay due to the uncomfortable bed and the loud noise outside.

Posted by on 24 Aug. 2021

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Comment from Hotel Management

25 Aug. 2021 by WZ

Thank you for taking the time to review our property. Your feedback is appreciate it to provide a better experience for our guests in the future!

4 out of 5

Posted by on 7 Jul. 2021

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Comment from Hotel Management

19 Jul. 2021 by Walter

Thank you very much for your rating! We are very glad about your enjoyment and we can't wait to see you again.

5 out of 5

Posted by on 22 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by D.H

Thank you for your feedback!

5 out of 5
The staff was very accommodating, the hotel was nice. Had a problem with the first room, we got in that the ceiling fan was broken, they offered to put us up in another room, but i told them if maintaince would just fix it that would be fine. Next day maintaince had not shown up, so I asked about moving and there wasn't a problem with it. Even went out and did what we had to do and moved our stuff later that evening. The area is residential so it's safe and it's quiet.

Posted by on 16 Sep. 2019

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4 out of 5
The rooms were very nice, I loved the layout of the rooms, and enjoyed staying in the room. Upon first entering the hotel, the staff was not very friendly, no smiles or warm welcoming. There were challenges with the service - 1) I accidentally left water in the tub, and it was still there when I returned to the room. 2) The washcloth was left on the tub, which also indicated the tub was not washed. 3) I brought an extra blanket from home and they left it on top of the made-up bed wrinkled. 4) a trash can was left on top of the commode in the bathroom. The cleanup service really needs assistance in improving their job.

Posted by on 22 May 2019

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Comment from Hotel Management

24 May 2019 by MZ

Hello, we are glad you enjoyed the layout of our rooms. Sorry to hear housekeeping was a bit of an issue. Our staff are trained so that they do not tamper with personal property as to avoid any misunderstanding that may occur. Thank you for sharing this information with us as we will be using this to improve our staff training methods so that we may offer you a full service that exceeds your expectations next time!

5 out of 5
This hotel was awesome. The rooms were very clean and there was lots of room. The breakfast was very good. We had a great experience and a very reasonable price.

Posted by on 22 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by MZ

We are so glad you have enjoyed your stay with us and we hope to see you soon!

5 out of 5
It was 1 mile off any main roads and restaurants but a very nice Hotel. Breakfast was FREE and worth $10 if they wanted to CHARGE. Hotel had a POOL but it was very small. Hotel was 3 minutes from 95 ( NORTH or SOUTH ) I will stay again

Posted by , from ATCO on 8 May 2018

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Comment from Hotel Management

10 May 2018 by RT

THANK MUCH FOR YOUR FEEDBACK

About the Comfort Suites Columbia Gateway

Location 7146 Old Waterloo Road, Elkridge, MD 21075

Property Features

A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 657 square feet (61 square meters) and includes conference space. The business-friendly Comfort Suites Columbia Gateway also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. Smoking is allowed in designated areas at this Elkridge hotel.

  • 1 building
  • 83 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 657 sq ft of conference space
  • 61 sq m of conference space
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , RV, bus, truck parking

Transport

  • Train station: Jessup Station (4.8 km / 3 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Comfort Suites Columbia Gateway offers 83 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 36-inch LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 4:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Columbia Gateway
  • Comfort Suites Columbia Gateway Elkridge
  • Comfort Suites Columbia Gateway Hotel
  • Comfort Suites Columbia Gateway Hotel Elkridge
  • Comfort Suites Gateway
  • Elkridge Comfort Suites
  • Columbia Gateway Comfort Suites
  • Comfort Suites Elkridge
  • Comfort Suites Columbia Gateway Hotel
  • Comfort Suites Columbia Gateway Elkridge
  • Comfort Suites Columbia Gateway Hotel Elkridge

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.