6/10 Okay
Kimberly
Business traveller
24 Jan 2024
Liked: Staff & service
Disliked: Cleanliness
Ok for a 1 night stay
I have stayed at this hotel multiple times. The staff is always friendly. The restaurant food is fantastic. Check in is at 3pm., if you arrive at any point before that you will be told, "they are cleaning the room and they rooms have not been released." When you do get your room key, the floors are sticky, and every flat surface including headboard trim may be covered in dust. It may not smell like the freshly cleaned room you were expecting. Then they will charge you a $50 damage/incidental fee on top of your room s stated rate, (this fee does drop off if you don't destroy anything). In the winter, I would not expect the parking lot to be properly plowed. This includes the HANDICAP PARKING. Your maid may knock on your door at 8am to "clean" your room. I have stayed in many Hilton/Doubletree over hotels over the years...this one is conveniently located and the food is great. I do not see myself staying here in the future.
Kimberly
Stayed 1 night in Jan 2024