4/10 Poor
Krystal
9 Nov 2023
Disliked: Cleanliness, staff & service, property conditions & facilities
What a dump!
Absolutely overpriced. At £120 a night id expect more. Firstly I booked and seconds later received an email from the hotel saying they’re would be construction noise all day, and sorry for the late notice but they “just found out”. Absolute rubbish. I tried to cancel and they said it’s not their fault, and they made it known to hotels & it’s their fault it wasn’t listed in the advert. Hotels said they couldn’t cancel because of a ‘fault’ and suggested I call at 4 am when I landed in Bangkok to resolve- ridiculous! The hotel are money grabbers obviously.
It’s down a horrible dirty street, when I arrived in the early hours the receptionist was snoring on a chair. The ‘lobby’ was a tip- stuff everywhere, drinks on the desk, just a mess.no lift, only a dumb waiter for the bags. One male member of staff was friendly, the other woman didn’t bother to look up from her phone when I said hello to check out. The reception desk was so messy it looked like a teenager bedroom. The room was just ok- tired in parts. View of a temple across the way but like a building site surrounding. When I left a woman was sat on the floor wirh RAW bags of chicken, sorting though food?they seem to use the Lobby for whatever they want, it absolutely smelled horrible too. Only good thing was 5 min walk from buddah. Can get much nicer hotels in the area for the same £.
Krystal
Stayed 1 night in Nov 2023
