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Family-friendly 4.5-star hotel near Sea Life Bangkok Ocean World
In shopping district
At this Sukhumvit hotel, you'll be well placed to visit Central Embassy and Nana Square, both within a 5-minute walk. Erawan Shrine and CentralWorld Shopping Complex are also within 2 miles (3 km).
Multiple dining options
This luxury hotel includes 2 restaurants, an outdoor pool, and a fitness center. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Enjoy the sauna and perks like free self parking and free WiFi.
Free Internet, LCD TVs
The 370 guestrooms offer free WiFi and free wired Internet, 24-hour room service, and thoughtful touches like bathrobes and slippers. Other amenities include LCD TVs, minibars, and rainfall showerheads.
Novotel Bangkok Ploenchit Sukhumvit ratings based on 4 Verified Reviews
Review Summary
4.2
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Novotel Bangkok Ploenchit Sukhumvit
Everyone (2)Family (3)
4 out of 5
We enjoyed our breakfast, gym. and the good location to go anyway because The BTS station is in front of us.Most of all, all of the staff are very accommodating friendly, and nice.
Posted by a verified traveller on 26 Dec. 2019
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Comment from Hotel Management
2 Jan. 2020
by Sherree
Dear Valued Guest,
Greetings from Novotel Bangkok Ploenchit Sukhumvit and thank you for choosing our hotel and for taking the time to write your review!
My team and I are extremely delighted to know that you enjoyed your breakfast, gym and you had a good experience with us during your trip in Bangkok. Thank you for highlighting the very convenient location of the hotel and our nice, accommodating and friendly staffs that truly marked your stay. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.
Best regards,
Sherree Barquilla
Guest Experience Manager
5 out of 5
Posted by a verified traveller on 29 Apr. 2019
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Comment from Hotel Management
12 May 2019
by Sherree
Dear Valued Guest,
Greetings from Novotel Bangkok Ploenchit Sukhumvit!
We are all thrilled to received positive and high rate from you and thank you for taking the time to share it with us is much appreciated.
We are so glad to know that you had a good experience with us during your trip in Bangkok. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Best regards,
Sherree Barquilla
Guest Experience Manager
3 out of 5
Nothing special about this hotel.
Small swimming pool and staff stood next to us and asked for the towels back as soon as we came out of the pool area as if they were concerned about us stealing the towels emblazoned with “Novotel”.
Perhaps the workers were just trying to be helpful in helping us return the towels but it seemed too much like they were being bossy and concerned about theft more than the comfort of guests.
Posted by a verified traveller on 12 Apr. 2019
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Comment from Hotel Management
1 May 2019
by Sherree
Dear Valued Guest,
Greetings from Novotel Bangkok Ploenchit Sukhumvit.!
We genuinely regrets those occasions when the service does not meet expectations. To learn that there has been a shortfall in our service is disappointing, but we can assure that our procedures will be reviewed and, if necessary, corrective action will be implemented.
Furthermore, I am sorry that you did not feel the staff had the appropriate attitude towards you and you can be assured that we relayed your feedback to the staff. Customer Service is paramount importance to us and we were deeply disappointed that in this instance, it left you with a negative impression. The appropriate action has been taken to ensure that an incident of this nature does not reoccur.
Thank you once again for your feedback, which is invaluable in our efforts to assess and continually improve upon the quality of our service. I hope we will have the pleasure of welcoming you back to Novotel Bangkok Ploenchit Sukhumvit and better meeting your expectations in the future.
Best regards,
Sherree Barquilla
Guest Experience Manager
5 out of 5
very good service throughout the facility. Hotel security is topnotch.
Posted by a verified traveller on 25 Mar. 2019
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Comment from Hotel Management
13 Apr. 2019
by Sherree
Dear Sir/Ma'am,
Greetings from Novotel Bangkok Ploenchit Sukhumvit!
Thank you for choosing our hotel, and for taking the time to write us a positive review!
We are so glad to know that you had a good experience with us during your trip in Bangkok. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Best regards,
Sherree Barquilla
Guest Experience Manager
Novotel Bangkok Ploenchit Sukhumvit offers its guests an outdoor pool, a children's pool, a sauna, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2583 square feet (240 square meters). Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Novotel Bangkok Ploenchit Sukhumvit. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Bangkok hotel.
1 building
370 guestrooms or units
29 levels
2 dining venues
2583 sq ft of conference space
240 sq m of conference space
Built in 2010
Bar or lounge
Childcare (surcharge)
Poolside lounge chairs
Umbrellas for the pool
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Computer for guest use
Television in lobby
Elevator
Smoking in designated areas
Family Friendly Amenities
Outdoor pool
Children's pool
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
, Free parking nearby
Transport
Airport: Bangkok (BKK-Suvarnabhumi Intl.) (37 km / 23 mi)
Train station: Bangkok Makkasan Station (2.8 km / 1.7 mi)
Metro station: Ploenchit BTS Station (0.1 km / 0.1 mi)
Property shuttles: Airport shuttle
Parking: Free self parking
Room Amenities
Novotel Bangkok Ploenchit Sukhumvit offers 370 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Bathrooms include rainfall showerheads, bathrobes, slippers, and bidets. This Bangkok hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.
Minibar
Day bed
In-room dining (24 hours)
LCD television
Premium channels
Electric kettle
Rainfall showerhead
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Bidet
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
The SQUARE - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
DEE LOUNGE - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
DEE LOUNGE (Indian Buffet - This buffet restaurant specializes in Indian cuisine and serves lunch only. Open select days.
Late night fare is available from 24-hour room service.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Special check-in instructions:
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.
Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for THB 1100 per night.
Free cribs (infant beds)!
Pets
Pets and service animals are not allowed at Novotel Bangkok Ploenchit Sukhumvit
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
No pets or service animals allowed
Cash or credit card deposit required
Number of children who can stay free - 2
Fees
Guests will be asked to pay the following charges at the property:
Deposit: THB 1000 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: THB 530 per person (approximately)
Airport shuttle fee: THB 1600 per vehicle (one way)
Rollaway bed fee: THB 1100 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Novotel Bangkok Ploenchit Sukhumvit
Novotel Bangkok Sukhumvit
Novotel Ploenchit
Novotel Ploenchit Hotel
Novotel Ploenchit Hotel Bangkok Sukhumvit
Ploenchit
Ploenchit Novotel
Novotel Bangkok Fenix Ploenchit Hotel Bangkok
Novotel Bangkok Ploenchit Sukhumvit Hotel
Novotel Bangkok Ploenchit Suk
Novotel Bangkok Ploenchit Sukhumvit Hotel
Novotel Bangkok Ploenchit Sukhumvit Bangkok
Novotel Bangkok Ploenchit Sukhumvit Hotel Bangkok
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
