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4.3 out of 5

"We enjoyed our breakfast, gym. and the good location to go anyway because The BTS station is in front of us.Most of all, all of the staff are very acc ... " More

By a verified traveller on Thu 26 Dec 2019

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Hotel Description

Family-friendly 4.5-star hotel near Nana Square

In shopping district

At this Sukhumvit hotel, you'll be well placed to visit Nana Square and Central Embassy, both within a 5-minute walk. Also, Central Chidlom Department Store is within half a mile (1 km) and Erawan Shrine is within 2 miles (3 km).

Multiple dining options

This luxury hotel includes 2 restaurants, an outdoor pool, and a fitness center. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare. Enjoy the sauna and perks like free self parking and free WiFi.

Free Internet, LCD TVs

The 370 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and thoughtful touches like bathrobes and slippers. 24-hour room service, minibars, and free bottled water are also available.

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed, Executive Level

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Novotel Bangkok Ploenchit Sukhumvit ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Bangkok Ploenchit Sukhumvit

Everyone (2) Family (3)
4 out of 5
We enjoyed our breakfast, gym. and the good location to go anyway because The BTS station is in front of us.Most of all, all of the staff are very accommodating friendly, and nice.

Posted by on 26 Dec. 2019

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Comment from Hotel Management

2 Jan. 2020 by Sherree

Dear Valued Guest, Greetings from Novotel Bangkok Ploenchit Sukhumvit and thank you for choosing our hotel and for taking the time to write your review! My team and I are extremely delighted to know that you enjoyed your breakfast, gym and you had a good experience with us during your trip in Bangkok. Thank you for highlighting the very convenient location of the hotel and our nice, accommodating and friendly staffs that truly marked your stay. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

5 out of 5

Posted by on 29 Apr. 2019

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Comment from Hotel Management

12 May 2019 by Sherree

Dear Valued Guest, Greetings from Novotel Bangkok Ploenchit Sukhumvit! We are all thrilled to received positive and high rate from you and thank you for taking the time to share it with us is much appreciated. We are so glad to know that you had a good experience with us during your trip in Bangkok. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

3 out of 5
Nothing special about this hotel. Small swimming pool and staff stood next to us and asked for the towels back as soon as we came out of the pool area as if they were concerned about us stealing the towels emblazoned with “Novotel”. Perhaps the workers were just trying to be helpful in helping us return the towels but it seemed too much like they were being bossy and concerned about theft more than the comfort of guests.

Posted by on 12 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Sherree

Dear Valued Guest, Greetings from Novotel Bangkok Ploenchit Sukhumvit.! We genuinely regrets those occasions when the service does not meet expectations. To learn that there has been a shortfall in our service is disappointing, but we can assure that our procedures will be reviewed and, if necessary, corrective action will be implemented. Furthermore, I am sorry that you did not feel the staff had the appropriate attitude towards you and you can be assured that we relayed your feedback to the staff. Customer Service is paramount importance to us and we were deeply disappointed that in this instance, it left you with a negative impression. The appropriate action has been taken to ensure that an incident of this nature does not reoccur. Thank you once again for your feedback, which is invaluable in our efforts to assess and continually improve upon the quality of our service. I hope we will have the pleasure of welcoming you back to Novotel Bangkok Ploenchit Sukhumvit and better meeting your expectations in the future. Best regards, Sherree Barquilla Guest Experience Manager

5 out of 5
very good service throughout the facility. Hotel security is topnotch.

Posted by on 25 Mar. 2019

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Comment from Hotel Management

13 Apr. 2019 by Sherree

Dear Sir/Ma'am, Greetings from Novotel Bangkok Ploenchit Sukhumvit! Thank you for choosing our hotel, and for taking the time to write us a positive review! We are so glad to know that you had a good experience with us during your trip in Bangkok. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager

About the Novotel Bangkok Ploenchit Sukhumvit

Location 566 Ploenchit Road, Bangkok, Bangkok 10330

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Novotel Bangkok Ploenchit Sukhumvit offers its guests an outdoor pool, a children's pool, a sauna, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2583 square feet (240 square meters). Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Novotel Bangkok Ploenchit Sukhumvit. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Bangkok hotel.

  • 1 building
  • 370 guestrooms or units
  • 29 levels
  • 2 dining venues
  • 2583 sq ft of conference space
  • 240 sq m of conference space
  • Built in 2010
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Suvarnabhumi Intl. Airport (BKK) (36 km / 22.4 mi)
  • Train station: Bangkok Makkasan Station (2.8 km / 1.7 mi)
  • Metro station: Ploenchit BTS Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Novotel Bangkok Ploenchit Sukhumvit offers 370 accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Bangkok hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • Day bed
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

The SQUARE - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

DEE LOUNGE - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

DEE LOUNGE - This buffet restaurant specializes in Indian cuisine and serves lunch only. Open select days.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Novotel Bangkok Ploenchit Sukhumvit

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) guidelines.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Cash or credit card deposit required
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 530 per person (approximately)
  • Airport shuttle fee: THB 1600 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Bangkok Ploenchit Sukhumvit
  • Novotel Bangkok Sukhumvit
  • Novotel Ploenchit
  • Novotel Ploenchit Hotel
  • Novotel Ploenchit Hotel Bangkok Sukhumvit
  • Ploenchit
  • Ploenchit Novotel
  • Novotel Bangkok Fenix Ploenchit Hotel Bangkok
  • Novotel Bangkok Ploenchit Sukhumvit Hotel
  • Novotel Bangkok Ploenchit Suk
  • Novotel Bangkok Ploenchit Sukhumvit Hotel
  • Novotel Bangkok Ploenchit Sukhumvit Bangkok
  • Novotel Bangkok Ploenchit Sukhumvit Hotel Bangkok

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 9:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.