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Novotel Bangkok Sukhumvit 20

4.5 star property
Family-friendly 4.5-star hotel near Terminal 21 Shopping Mall

Choose dates to view prices

Photo gallery for Novotel Bangkok Sukhumvit 20

Outdoor pool, pool umbrellas, sun loungers
Exterior
Minibar, in-room safe, desk, laptop workspace
Executive lounge
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Explore the area

Map
19/9 Sukhumvit 20 Klong Toey 10110, Bangkok, Bangkok (province), 10110
  • Popular LocationTerminal 21 Shopping Mall11 min walk
  • Popular LocationEmQuartier12 min walk
  • Popular LocationBumrungrad Hospital4 min drive
  • AirportBangkok (BKK-Suvarnabhumi Intl.)36 min drive

Room options

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds (High Floor)

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (High Floor)

Executive Room, 1 King Bed (High Floor)

Executive Room, 1 King Bed (High Floor)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room
Novotel Bangkok Ploenchit Sukhumvit
Pool
Kids pool
Parking included
Free WiFi
4.4 out of 5, Excellent, (1005)
The price is CA $134
per night
CA $158 total
includes taxes & fees
24 May - 25 May
Novotel Bangkok Ploenchit Sukhumvit

About the area

Bangkok

Sukhumvit stay.Within a 15-minute walk of this Sukhumvit hotel, you'll find Terminal 21 Shopping Mall and EmQuartier. Embassy of India and Bumrungrad Hospital are also within 2 miles (3 km).

What's nearby

  • Terminal 21 Shopping Mall - 11 min walk
  • EmQuartier - 12 min walk
  • Bumrungrad Hospital - 4 min drive
  • Siam Paragon Mall - 4 min drive
  • Pratunam Market - 5 min drive

Getting around

  • Bangkok Makkasan Station - 5 min drive
  • Asok BTS Station - 9 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 36 min drive

Restaurants

  • Saras - 1 min walk
  • Novotel Food Exchange - 1 min walk
  • Dakshin - 8 min walk
  • ท่งหลี - 1 min walk
  • Novotel Executive Sky Lounge - 1 min walk

About this property

Novotel Bangkok Sukhumvit 20

Family-friendly 4.5-star hotel near Terminal 21 Shopping Mall
Novotel Bangkok Sukhumvit 20 offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 6889 square feet (640 square meters) and includes conference space. A rooftop terrace, a complimentary children's club, and multilingual staff are also featured at the luxury Novotel Bangkok Sukhumvit 20. A free area shuttle within 800 meters is available. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Bangkok hotel.

  • 244 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 3 bars or lounges
  • 6889 sq ft of conference space
  • 640 sq m of conference space
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Novotel Bangkok Sukhumvit 20 offers 244 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Thai

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 800 meters

Food and drink

  • Buffet breakfast available for a fee daily: THB 530 for adults and THB 265 for children
  • 2 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • LCD TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1530.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 530 for adults and THB 265 for children
  • Airport shuttle fee: THB 1750 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1530.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Bangkok Sukhumvit 20 Opening June 2016 Hotel
Novotel 20 Opening June 2016 Hotel
Novotel Bangkok Sukhumvit 20 Opening June 2016
Novotel 20 Opening June 2016
Novotel Bangkok Sukhumvit 20 Hotel
Novotel 20 Hotel
Novotel 20
Novotel Bangkok Sukhumvit 20 (Opening June 2016)

Novotel Bangkok Sukhumvit 20 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 999 reviews" "
Rating 8 - Good. 302 out of 999 reviews" "
Rating 6 - Okay. 54 out of 999 reviews" "
Rating 4 - Poor. 15 out of 999 reviews" "
Rating 2 - Terrible. 12 out of 999 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Thank you for all the staff at Novotel Sukhumvit 20👍
Stayed 3 nights in Feb 2024

8/10 Good

Thomas, Laguna Niguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location. Breakfast is also quite good.
Stayed 2 nights in Jan 2024

10/10 Excellent

Peter

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Ama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in walking distance and restaurants. Staff were pleasant and respectful. Would recommend. Roof top bar is a must visit.
Stayed 5 nights in Jan 2024

8/10 Good

DAVID, WALLANGARRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Harper

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel in a central location. Was offered a breakfast package for 6 US dollars/day on check in. Was charged 450 bhat($13us)/day for breakfast. Sign offered laundary for 1000 bhat/bag. 2 bags submitted. Was charged for 3 bags ($88 us)- explained that more than 15 individual socks would count as a separate bag. When discussed at checkout, front desk was not amendable to making adjustments. Ruined what was otherwise a wonderful stay.
Stayed 3 nights in Dec 2023

2/10 Terrible

Sanjay, Clayton

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We requested two Queen beds and they didn't provide us then we ask for extra bed for our 13yrs old and they couldn't get that either
Stayed 3 nights in Dec 2023

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! I enjoyed my stay here.
Stayed 2 nights in Dec 2023

10/10 Excellent

Roby Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023