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Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok

5.0 star property
5-star luxury hotel near Terminal 21 Shopping Mall, connected to a shopping center

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Photo gallery for Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok

Outdoor pool
Property video
Lobby
6 restaurants, breakfast, lunch, dinner served; international cuisine
View from property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
250 Sukhumvit Road, Bangkok, Bangkok, 10110
  • Place, Terminal 21 Shopping Mall
    ‪2 min walk‬
  • Place, EmSphere Shopping Center
    ‪12 min walk‬
  • Place, Nana Square
    ‪12 min walk‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪22 min drive‬

Room options

View all photos for Grand Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed

9.6 out of 10
Exceptional
(91 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

Family Suite, 1 King Bed

Family Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 130 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Rajah)

Suite, 1 Bedroom (Rajah) | Living room

Suite, 1 Bedroom (Rajah)

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Rama)

Suite, 1 Bedroom (Rama) | Living area

Suite, 1 Bedroom (Rama)

  • Garden view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Governor)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Governor)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 117 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • Lake view
  • 117 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom

Royal Suite, 1 Bedroom

Royal Suite, 1 Bedroom

  • Lake view
  • 248 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds

Grand Room, 2 Double Beds

Grand Room, 2 Double Beds

9.8 out of 10
Exceptional
(24 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, 2 Double Beds

Luxury Room, 2 Double Beds

Luxury Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Suite, 2 Double Beds

Luxury Suite, 2 Double Beds

Luxury Suite, 2 Double Beds

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Rachada)

Suite, 1 Bedroom (Rachada) | Living room

Suite, 1 Bedroom (Rachada)

  • Garden view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Bangkok

Sukhumvit stay.At this Sukhumvit hotel, you'll be steps from Terminal 21 Shopping Mall and within a 15-minute walk of EmSphere Shopping Center. EmQuartier and Queen Sirikit National Convention Center are also within 2 miles (3 km).

What's nearby

  • Sukhumvit Road - 1 min walk - 0.1 km
  • Terminal 21 Shopping Mall - 2 min walk - 0.2 km
  • Soi Cowboy - 5 min walk - 0.5 km
  • EmSphere Shopping Center - 12 min walk - 1.1 km
  • Nana Square - 12 min walk - 1.1 km

Getting around

  • Bangkok Makkasan Station - 4 min drive
  • Asok BTS Station - 5 min walk
  • Don Mueang Intl. Airport (DMK) - 29 min drive

Restaurants

  • ‪McDonald's & McCafé (แมคโดนัลด์ & แมคคาเฟ่) - ‬1 min walk
  • ‪El Gaucho - ‬4 min walk
  • ‪The Living Room - ‬4 min walk
  • ‪Starbucks (สตาร์บัคส์) - ‬1 min walk
  • ‪Apt 101 - ‬4 min walk

About this property

Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok

5-star luxury hotel near Terminal 21 Shopping Mall, connected to a shopping center
Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok offers its guests a full-service spa, an outdoor pool, and a sauna. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center, 12 meeting rooms, and limo/town car service. A fitness center, spa services, and a library are also featured at the luxury Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 5-star Bangkok hotel is smoke free.

  • 420 guestrooms or units
  • 33 levels
  • 6 dining venues
  • 2 bars or lounges
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok offers 420 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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The price is CA $189
CA $223 total
includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: THB 1,000 for adults and THB 588 for children
  • 2 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (41 inch wide door)
  • Grab bar in bathtub (39 inches high)
  • Lever door handles
  • Low-height counter and sink (31 inches high)
  • Low-height electrical outlets in bathroom
  • Raised toilet seat (15 inches high)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • DVD player
  • Pay movies
  • TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: THB 3531 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1650.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: THB 10 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 1000 for adults and THB 588 for children
  • Airport shuttle fee: THB 3000 per vehicle (one-way)
  • Pet fee: THB 3531 per pet, per stay
  • Rollaway bed fee: THB 1650.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional fees apply to children 6-12 years old for breakfast when sharing existing bedding.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Sheraton
Grande Sheraton Sukhumvit
Sheraton Grande
Sheraton Grande Sukhumvit
Sheraton Grande Sukhumvit Luxury Collection
Sheraton Grande Sukhumvit Luxury Collection Hotel
Sheraton Sukhumvit
Sheraton Sukhumvit Grande
Sukhumvit Grande
Sukhumvit Sheraton

Sheraton Grande Sukhumvit, a Luxury Collection Hotel, Bangkok Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 835 out of 1000 reviews
Rating 8 - Good. 125 out of 1000 reviews
Rating 6 - Okay. 19 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Teanna Kimberley

Stayed 2 nights in Dec 2025

10/10 Excellent

Michi

Stayed 5 nights in Dec 2025

8/10 Good

Peter Travis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
As a returning guest who has stayed at the hotel several times, I have always considered it one of the top establishments in Bangkok—beautifully located with exceptional service. However, this visit did not quite meet the high standards I have experienced previously. I noticed a slight decline in overall service, food quality, and general cleanliness compared to past stays, although the hotel remains a five-star property. I also wanted to highlight two service-related issues that felt unprofessional: 1. Deposit Procedure: Midway through our stay, I received a notification that another deposit was required. When I politely called to acknowledge the message that evening after returning to our room, I expected to be asked to come down to the lobby in the morning. Instead, someone arrived at our room after 9:00 PM with a credit card machine. This felt rushed and slightly unprofessional. 2. Checkout Process: During checkout, the agent handling our final bill appeared overly concerned about potential mini-bar or room service charges. She revised the bill multiple times and acted frustrated. In the past, any minor charges that appeared post-departure were simply processed and an updated receipt was emailed, which felt more appropriate for a five-star hotel. The pool area is starting to show its age and could benefit from refurbishment soon. While this hotel is still excellent, these small changes in service procedures made this particular stay less enjoyable.
Stayed 8 nights in Nov 2025

10/10 Excellent

Maarten

Stayed 1 night in Nov 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and central. Food is ok, rooms are good size, pool area very relaxing. Average gym. Easy for transport and lots in walking distance but very busy
Stayed 4 nights in Nov 2025

8/10 Good

sang Jin

Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a higher end of quality: consistent, friendly, and personable. Everyone is phenomenal from the front desk to the cool guy in the fitness center—top notch.
Stayed 3 nights in Nov 2025

10/10 Excellent

DONGHOON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great time with my whole family at Sheraton. Nice facilities, great staffs, convienient location! My farther had his unforgettable cake and celebrating card from the hotel! Thank you!
Stayed 2 nights in Nov 2025

10/10 Excellent

William Girard

Stayed 3 nights in Nov 2025

10/10 Excellent

Harkirat

Stayed 3 nights in Nov 2025

10/10 Excellent

johannes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025

8/10 Good

Sharon Hiu Wan

Business traveller
Liked: Cleanliness, staff & service
Room needs some update. Getting little old. Shower water had no pressure.
Stayed 1 night in Oct 2025

8/10 Good

Sharon Hiu Wan

Business traveller
Liked: Cleanliness, staff & service
Needs some update in the room. Getting old. Shower water had no pressure.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maciej

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 3 nights in Oct 2025

10/10 Excellent

Chad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Oct 2025

10/10 Excellent

Anne, Provo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were there for four nights and the staff and everyone was amazing and we loved the breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Robinder

Stayed 5 nights in Sep 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff made me feel like royalty. Several restaurant options inside the hotel that makes it hard to leave the hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best pool sala in BKK!

The pool sala here wins me back each time I visit Bangkok - the best design of space ever with green plants, bubbling water, soothing music, attentive bartender, Thai wood. The perfect spot to end any day in the heart of BKK. Super well connected to BTS. Large bedrooms with luxurious bedding. Recommend this hotel highly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ravi

Stayed 5 nights in Aug 2025

8/10 Good

Jinsub, Bayside

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Aug 2025

10/10 Excellent

Glenn, Port Saint Lucie

Stayed 2 nights in Jul 2025

10/10 Excellent

Sam

Stayed 3 nights in Jul 2025

10/10 Excellent

Sahitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great location, lovely staff , close to station and shopping
Stayed 5 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 3 nights in Jun 2025