6/10 Okay
Carol
Travelled with family
13 Jan 2024
Liked: Staff & service
Complimentary canapes & drinks @ Piano Club after a smooth check in. Shrimp on toast & salmon parcels were fresh and tasty, and replenished frequently. Cut cakes were not too sweet.
Room was spacious but the big windows were visibly stained, what a shame that they're too dirty for sunrise pics from within. Overall lighting in room was too dim.
Shower cubicle did not leak but very bad & not comfy at all. Water pressure was super weak and the worst part was the very inconsistent water temperature--one moment normal temp then suddenly turned scorching , then icy the next.
Shampoo Body lotion bottles were not refilled, and only three tissues left in the box.
Towels weren't white & fluffy, furniture rather old cos we could easily spot paint touch-ups in many areas e.g. wooden racks & shelves esp inside wardrobe.
A/C was noisy & too cold and we had to switch it off in the bedroom to just rely on the a/c from the living room. Coffee capsules tea sachets provided. They have a small pool and a gym and pool bar service was pleasant.
Front desk staff amiable , obliging , courteous and communicate well in English. Hotel is within walking distance to Siam Paragon, Siam Centre, the BTS and many massage parlours in the area. It does not smell fresh, clean and nice outside the main entrance waiting for GRAB or just taking a brief stroll--smells musty, stale and an unpleasant stench. Perhaps it is the nearby sewage or their own refuse collecting problem.
It is in a safe neighbourhood.
Carol
Stayed 3 nights in Jan 2024