Fantastic location. Smooth check-in/checkout process. Plenty of space and steps from major sights, shops, restaurants, metro, etc... Easy to come and go and also felt safe and secure. Plenty of space and amenities for our party of 8 (4 adults, 4 teens). Good communication from owner/host. Would definitely return.
The location was perfect for getting around using public transit or walking to a destination. It was great having the virtual key, as we had a big group so each person could have access. The place was as expected based on the listing. We did have to restart the router 2x because the internet would go out (which meant the virtual key wouldnât work), but it wasnât a big deal.
I would definitely recommend staying here
I rarely write reviews because most places I stay at are âgood enoughâ; I write if a property is very good. Or, as in this case, not. To start with the positives:
- the location is excellent, just half a block off Plaza Catalunya, a 2 minute walk to two metro stations
- it was very clean, even things like the living room cushions which a lot of places often miss.
However, thrre were a lot of issues:
- you can only access the building by a web link auto key. As such, you need data roaming, If you are not prepared to turn on your overseas phone, you will simply not be able to get in. No one met us at check-in so we would have been stuck if someone had not come out of the building and held the door open.
- the layout of the apartment is awkward - there are 2 small kitchens but neither was really functional - both had washing machines (no dryer) but only one worked. No coffee-maker was provided, only two capsule machines. Of course there were no cooking materials (salt, pepper) and no coffee or tea provided
- many other things were not working, and most egregiously, the bathroom in the back had no hot water. Our guest in that room had to shower in the common bathroom.
- there was no internet in the back; both tvs were not working (and one was missing a remote control)
- in all of the bathrooms there was no place to hang things in the showers; overall design not functional
- the manager was notified and just failed to address them. Does VRBO do any quality control??