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City Inn Basel

3.0 star property
3-star hotel in Sankt Alban

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Photo gallery for City Inn Basel

Deluxe Room with Twin Beds, accessible by the elevator
Interior
Terrace/patio
Front of property
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Centralbahnplatz 14, Basel, 4002
  • Basel Zoo
    ‪6 min walk‬
  • Basler Muenster
    ‪12 min walk‬
  • Marktplatz
    ‪15 min walk‬
  • Basel (BSL-EuroAirport)
    ‪9 min drive‬

Room options

View all photos for Budget Room with Queen Bed, only accessible by the stairs

Budget Room with Queen Bed, only accessible by the stairs

Budget Room with Queen Bed, only accessible by the stairs

8.0 out of 10
Very good
(16 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room with Twin Beds, accessible by the elevator

Deluxe Room with Twin Beds, accessible by the elevator

Deluxe Room with Twin Beds, accessible by the elevator

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room with King Bed, accessible by the elevator

Deluxe Room with King Bed, accessible by the elevator

Deluxe Room with King Bed, accessible by the elevator

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Living area

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Budget Room with Twin Beds, only accessible by stairs

1 bedroom, premium bedding, down comforters, in-room safe

Budget Room with Twin Beds, only accessible by stairs

  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Small Single Room, only accessible by the stairs

Small Single Room, only accessible by the stairs

Small Single Room, only accessible by the stairs

7.4 out of 10
Good
(16 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Basel

Sankt Alban stay.With a stay at this Sankt Alban hotel, you'll be steps from Via Gottardo and BIS Tower. Offene Kirche Elisabethen and Theater Basel are also within half a mile (1 km).

What's nearby

  • Basel Zoo - 6 min walk - 0.6 km
  • Basel Art Museum - 11 min walk - 0.9 km
  • Basler Muenster - 12 min walk - 1.1 km
  • Marktplatz - 15 min walk - 1.3 km
  • St. Jakobshalle - 3 min drive - 2.7 km

Getting around

  • Basel SBB Station - 2 min walk
  • Bhfeingang Gundeldingen Tram Stop - 6 min walk
  • EuroAirport Airport (BSL) - 17 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬4 min walk
  • ‪Starbucks Centralbahnplatz Basel - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Malibu Nation - ‬2 min walk
  • ‪Confiserie Bachmann - ‬1 min walk

About this property

City Inn Basel

3-star hotel in Sankt Alban
As a guest of City Inn Basel, you'll find room service (during limited hours) and a front-desk safe. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Basel hotel is smoke free.

  • 30 guestrooms or units
  • 3 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front-desk safe
  • No smoking on site
City Inn Basel offers 30 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, German

Similar properties

Reception

Hotel Metropol Basel

  • Free WiFi
  • Gym
  • Breakfast available
  • Parking available
4.3 out of 5, Excellent, 605 reviews
The price is CA $291
CA $316 total
includes taxes & fees
Jun 22 - Jun 23
Hotel Metropol Basel

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Covered valet parking on site (CHF 30 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 30 per person

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Elisabethenanlage 5, 4002 Basel]
Guests can access their accommodation through a private entrance
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Access methods

Private entrance

Pets

  • Pets: CHF 35 per pet, per day
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Covered valet parking fee: CHF 30 per day
  • Pet fee: CHF 35 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

City Basel
City Inn Basel Hotel
City Inn Basel Basel
City Inn Basel Hotel Basel

City Inn Basel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 146 out of 444 reviews
Rating 8 - Good. 184 out of 444 reviews
Rating 6 - Okay. 76 out of 444 reviews
Rating 4 - Poor. 25 out of 444 reviews
Rating 2 - Terrible. 13 out of 444 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does the job

Simple single room, does the job for a few nights for short weekend break
Stayed 2 nights in Feb 2025

8/10 Good

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at the hotel were all so lovely. They were all really friendly and helpful. Can’t compliment them enough! Hotel its self is decent for the price. Clean and comfortable. The room we stayed in had a decent radiator and air conditioning, a nice size room overall, & decent bathroom with an excellent shower. Hotel location is brilliant, loads of local transport options right outside, and the train station to further afield is a minute walk. In the interest of a totally honest review, there were a couple of slight downsides. The location of the hotel means it is obviously a little noisy at times, but not so bad that it would be a real complaint. I am a light sleeper and was woken up a couple minutes of times during our stay, not a huge issue. Lastly, breakfast wasn’t great. It wasn’t the worst and you’d definitely find something if you’re not too fussy (fine for a coffee and pastry) but there wasn’t a whole lot of options and everything that should be hot was cold by time we got there, so we only used the breakfast facilities once during our stay. We unfortunately didn’t have the time in the end to try the main restaurant, however the food looked and smelled wonderful and we heard good things about it from other visitors. Overall though, fab hotel for the price in a really good location for exploring the city and nearby places, with wonderful and helpful staff.
Stayed 6 nights in Feb 2025

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for early train
Stayed 1 night in Feb 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception

I tend only do reviews if something is particularly good or bad. Overall the hotel was very good (a little awkward to find though) but I write this review to mention Cedric on reception. He was excellent, helpful, knowledgeable, efficient and a free upgrade! Thank you.
Stayed 1 night in Jan 2025

10/10 Excellent

Myrna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Jan 2025

8/10 Good

Marco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel sencillo pero conveniente por su ubicación para conocer Basel y algunas ciudades cercanas
Stayed 3 nights in Dec 2024

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, walkable to city center. Free city pass.clean rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Mihaela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel with good location

Nice and friendly staff, clean and comfort room. Very good location.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xmas markets

Perfect location for city break
Stayed 2 nights in Dec 2024

4/10 Poor

Tom

Liked: Cleanliness
Not very clear or helpful checking in (there appears to be 3 hotels combined into one) basic amenities good central location though
Stayed 1 night in Dec 2024

6/10 Okay

Vanessa

Travelled with family
Liked: Cleanliness, staff & service
Easy walk from train station, and not too far to walk into the city. Unexpected colour scheme and lighting in the shower!
Stayed 1 night in Dec 2024

4/10 Poor

Cynthia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Give it a pass. Not mobility accessible

The only good things about this hotel: Alina at the front desk and the room is large. Access the hotel from Hotel Metropol. There is no ramp and you have a flight of stairs to the door. Then more stairs to reception. The elevator wasn’t working - room was on the 5th floor. Layout of the hotel is one of the weirdest I’ve ever seen.
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to central station and tram stops. Really convenient for exploring the city and zoo, as well as further afield. The hotel is not staffed 24/7 but the adjacent hotel (which is part of the same group) is, and they can assist with check in/out, bookings and other queries. Everyone was really friendly. Not all of the hotel is accessible by lift so if this is needed, let the hotel know when booking. We would stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Asli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks a lot for the kindness, excellent service and delicious breakfast❤️
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!!
Stayed 1 night in Oct 2024

8/10 Good

Dean

Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Room was compact and clean. Decent breakfast. Super convenient location near the train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Felix P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Stefan

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is part of a 3 hotel complex. City Inn being the cheapest. It clearly depends what you're after. Cheap accommodation? This is your place especially when discounted on Expedia which beats booking directly at the hotel. We booked on Expedia 2 minutes before turning up at reception and everything was already in their system so no complaints there. Just be mindful that you really do get what you pay for. Rooms are tiny including the bathroom which may be an issue if you're a bit oversized. The rooms was very clean and functional. Coffee facilities available in the hallway. Aircon exists but unfortunately the remote had flat batteries so we could only switch it on but not off. Check everything upon check-in to avoid nasty surprises. Our room was facing a side street where Uber/Cab/food delivery trucks would park to wait for their next customers. Noise was unbearable almost all night. Aircon was loud too but at least there was one. Window can be opened but it was too noisy outside to do so. Check-in was painless just around the corner right next to Starbucks. Don't get confused. It's one reception for 3 hotels. The location is right across from the train station which makes it very convenient if this is your mode of transport. Bus/Tram are free during your stay thanks to the included Guest Pass you receive at check-in. Overall your rate of satisfaction will depend on the location of your room. Pay a bit extra to go higher up. Lift is available.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Corrinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient to train and trams, walk from train station! Easy walking to local attractions such as the zoo, and restaurants. The free Basel card means free transport on the trams that pass by the hotel door. We received an upgraded room which was wonderful, very spacious,clean and quiet. Staff have been very welcoming and helpful with information and luggage lifting for tired travellers. Recommend and will stay again.
Stayed 1 night in Jul 2024

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities
This was a slightly strange maze of three inter-connected hotels but having had trouble locating which of the three reception points was working, I got checked in to a very nice room. Very convenient for rail station and old town. Excellent on site restaurant
Stayed 1 night in May 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very polite staff..great location for quick overnight.
Stayed 1 night in Jun 2024