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4.8 out of 5

"Staff was outstanding and very helpful. They helped us with identifying places to see and go. Had a great time. " More

By a verified traveller on Sun 01 Mar 2020

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Hotel Description

4-star hotel near Basel Zoo

Near boardwalk, shopping

You'll find Basel Zoo and Congress Center Basel within 2 miles (3 km) of this Basel hotel. Spalentor and Basel University are also within half a mile (1 km).

Business services

This hotel features a 24-hour fitness center and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a terrace, and a garden are also offered.

Free Internet, comfy beds

The 40 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. LCD TVs come with digital channels, and other amenities include DVD players and minibars.

Standard Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$152* Per night/room 29 Nov. - 30 Nov.

Deluxe Double or Twin Room, Non Smoking (partially with Balcony )

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Double or Twin Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Spalentor ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Spalentor

Everyone (4) Couples (1) Family (1)
5 out of 5
Staff was outstanding and very helpful. They helped us with identifying places to see and go. Had a great time.

Posted by , from MA on 1 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by Cécile Kindhauser

Dear Don, Thank you very much for your positive guest review. We are very pleased that you could spend a nice stay in our house and that you were satisfied with our service and the friendliness of the team. We wish you a great time and would be happy to welcome you once again. Best regards from Basel, Your Hotel Spalentor team

5 out of 5
Great location, very nice rooms with good space, and the staff was incredibly helpful.

Posted by on 25 Sep. 2019

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Comment from Hotel Management

25 Sep. 2019 by Valery

Dear Michael, Thank you so much for the great rating and the kind words. We are very happy to see that you enjoyed your stay with us. We are looking forward to welcoming you soon again. Best regards,

5 out of 5
Good location for the price. Staff was good. though the breakfast is expensive, it's cheaper than what you find in the city.

Posted by on 11 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Valery

Dear guets, thank you very much for the great rating and the kind words. It is great to read that you enjoyed our service and our breakfast buffet. We are looking forward to welcoming you another time again in our hotel. Best regards

4 out of 5
Good location. Super friendly and informative staff.

Posted by , from USA on 13 Aug. 2018

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Comment from Hotel Management

17 Aug. 2018 by Amanda Zurbrügg, Front Office

Dear William, Thank you very much for being our guest and for taking the time to rate your stay with us. We are happy to hear that both our location and our service provided were to your satisfaction. We hope to get the chance to welcome you again sometime in the future and look very much forward to it! Best regards, Hotel Spalentor

5 out of 5

Great staff and good location.

Pros: Staff was wonderful (and spoke English), variety at breakfast was very good, room was clean and modern, the patio was relaxing.
Cons: We enjoyed Hotel Spalentor the way it was.
Location: Location was good. Some restaurants and shops were nearby. Most are a short distance away through charming and beautiful old city areas.
We stayed two nights at the Hotel Spalentor and had a wonderful time. Staff is very helpful, location was good to many things to see. We enjoyed the evening view of the tower from our balcony. Breakfast was plentiful and delicious.

Posted by on 22 Jun. 2017

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Comment from Hotel Management

17 Jul. 2017 by Valery, Reception

first of all, we say a warm "thank you" that you have taken the time to share your impressions of the Hotel Spalentor here on Expedia. Clear and brief you have describen all the important details for an unforgettable stay and we are pleased that you have enjoyed so much your time with us.

5 out of 5

Best hotel for the money

Central location. Wonderful helpful staff nice room great breakfast Overall a real bargain in a city that has rather high prices. Best in town

Posted by on 18 Jul. 2016

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Renovations + Closures

The property is closed between December 23 and January 03.

Property Features

Hotel Spalentor offers its guests a 24-hour fitness center and complimentary bicycles. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Spalentor. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Basel hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 5 levels
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Built in 2001
  • Bar or lounge
  • Manager's reception (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: EuroAirport Airport (BSL) (7.4 km / 4.6 mi)
  • Train station: Basel SBB Station (2.1 km / 1.3 mi)
  • Metro station: Marktplatz Tram Stop (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Spalentor offers 40 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 72-cm LCD televisions come with digital channels and first-run movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • First-run movies
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:30 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance.

The front desk at this property is open daily from 7 AM - 10:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 25.0 per night.

Pet Policy

  • Pets: CHF 25 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.

  • Parking height restrictions apply
  • Service animals not allowed
  • Debit cards
  • Staffed front desk
  • Private entrance
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 16 for adults and CHF 8 for children (approximately)
  • Self parking fee: CHF 15 per night (in/out privileges)
  • Nearby parking fee: CHF 15 per night (open 24 hours)
  • Pet fee: CHF 25 per pet, per day
  • A late check-out fee will be charged
  • Rollaway bed fee: CHF 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Spalentor
  • Hotel Spalentor Basel
  • Spalentor
  • Spalentor Basel
  • Spalentor Hotel
  • Spalentor Hotel Basel
  • Hotel Spalentor Hotel
  • Hotel Spalentor Basel
  • Hotel Spalentor Hotel Basel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.