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"They did not have the room made up to be feather free. When asked to switch out pillows and comforter for non-feather they did not do it. we moved t ... " More

By a verified traveller on Tue 08 Oct 2019

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Hotel Description

4-star eco-friendly hotel near Basel Zoo

Central Basel getaway

Your stay at this Basel City Centre hotel places you within 2 miles (3 km) of Basel Zoo and St. Jakobshalle. Basel Historical Museum and Antique Museum and Collection Ludwig are also within half a mile (1 km).

Business services

This hotel features an indoor pool, a 24-hour health club, and a restaurant. Traveling on business? Take advantage of the 6 conference rooms, as well as the business center and free WiFi in public areas. You'll appreciate the spa tub, bar/lounge, and laundry facilities.

Free Internet, soaking tubs

The 206 soundproofed guestrooms offer free WiFi and free wired Internet, as well as sofa beds. LCD TVs come with satellite channels, and other amenities include deep soaking bathtubs and 24-hour room service.

Superior Room, Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$201* Per night/room 10 Apr. - 11 Apr.

Premium Room, Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Pool Access

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Junior Suite, Pool Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Pool Access (Individual)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Radisson Blu Hotel, Basel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Radisson Blu Hotel, Basel

Couples (1)
3 out of 5
They did not have the room made up to be feather free. When asked to switch out pillows and comforter for non-feather they did not do it. we moved the pillow and comforter to the closet and I still wheezed from them. Not at all pleased by this.

Posted by on 8 Oct. 2019

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Comment from Hotel Management

26 Oct. 2019 by Christian Grob - Front Office Supervisor

Dear Guest Thanks for taking the time to type an feedback on Travelocity. I am sorry, that you had a negative experience regarding the pillows. I hope, that you were able to still enjoy your stay and we all were happy to meet you again soon! Christian Grob - Front Office Supervisor Radisson BLU Hotel Basel

About the Radisson Blu Hotel, Basel

Location Steinentorstrasse 25, Basel, BS 4051

Renovations + Closures

The following facilities will be closed from 16 March 2020 to 19 April 2020 (dates subject to change):

  • Bar/Lounge
  • Dining venue

Property Features

As a guest of Radisson Blu Hotel, Basel, you'll find an indoor pool, a 24-hour health club, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 5328 square feet (495 square meters) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the eco-friendly Radisson Blu Hotel, Basel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Basel hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 6 levels
  • 5328 sq ft of conference space
  • 495 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Basel (BSL-EuroAirport) (8 km / 5 mi)
  • Train station: Basel SBB Station (0.7 km / 0.4 mi)
  • Metro station: Marktplatz Tram Stop (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Radisson Blu Hotel, Basel offers 206 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Deep soaking tub
  • Pull-out sofa bed
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11 AM.

Filini - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Xxx - This lobby lounge specializes in international cuisine. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Spa Services

  • Number of treatment rooms 1
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CHF 30 per pet, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 33 per person (approximately)
  • Self parking fee: CHF 30 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: CHF 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Basel Radisson Blu Hotel
  • Radisson Blu Basel
  • Radisson Blu Hotel Basel
  • Basel Radisson
  • Radisson Basel
  • Radisson Blu Hotel, Basel Hotel Basel
  • Radisson Blu Hotel, Basel Hotel
  • Radisson Blu Hotel, Basel Basel
  • Radisson Blu Hotel, Basel Hotel Basel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Groen Nogle (Green Key)

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.