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Holiday Inn Resort Batam by IHG

4.0 star property
4-star resort with a spa, connected to the convention center

Choose dates to view prices

Photo gallery for Holiday Inn Resort Batam by IHG

Indoor pool, 4 outdoor pools, open 8:00 AM to 9:00 PM, free cabanas
Exterior
Cafe
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Bar
  • Breakfast available
  • Pool

Explore the area

View in a map
Waterfront City, Batam, Batam Island, 29422
  • Place, Sekupang Ferry Terminal
    ‪12 min drive‬
  • Place, Grand Batam Mall
    ‪18 min drive‬
  • Place, Harbour Bay Ferry Terminal
    ‪21 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪29 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Smoking

Room amenity

Suite, 1 Bedroom, Smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Smoking

Room amenity

Suite, 2 Bedrooms, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Room amenity

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom, Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Smoking

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 3 Bedrooms

  • 83 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Smoking

Room amenity

Suite, 1 Bedroom, Smoking

  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Smoking

Room amenity

Suite, 2 Bedrooms, Smoking

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds

View all photos for Suite, 4 Bedrooms

Suite, 4 Bedrooms

Suite, 4 Bedrooms

  • 243 sq m
  • 4 bedrooms
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Smoking

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Kids Theme)

Suite, 2 Bedrooms (Kids Theme) | Room amenity

Suite, 2 Bedrooms (Kids Theme)

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

About the area

Batam

Near the airport.You'll be within 3 miles (5 km) of Masjid Sultan Mahmud Riayat Syah and 9 miles (15 km) of Sekupang Ferry Terminal. Also within 9 miles (15 km) are South Links Country Club and Habibie 1000 Stairs Tourism Park.
View more Resorts in BatamOpens in a new window

What's nearby

  • Sekupang Ferry Terminal - 12 min drive - 11.6 km
  • Grand Batam Mall - 18 min drive - 18.3 km
  • Nagoya Hill Mall - 20 min drive - 20.5 km
  • Harbour Bay Ferry Terminal - 21 min drive - 21.6 km
  • Batam Centre Ferry Terminal - 24 min drive - 24.2 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 49 min drive

Restaurants

  • ‪Harris Club Lounge - ‬12 min walk
  • ‪Monkey Beach Hut - ‬12 min walk
  • ‪Seafood One Marina - ‬5 min walk
  • ‪Sports lounge - ‬2 min walk
  • ‪marina city sea food - ‬6 min walk

About this property

Holiday Inn Resort Batam by IHG

4-star resort with a spa, connected to the convention center
Holiday Inn Resort Batam by IHG offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business center, 10 meeting rooms, and limo/town car service are available. Event space at this resort measures 13652 square feet (1268 square meters) and includes a conference center. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly Holiday Inn Resort Batam by IHG. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available 24 hours) and a shopping center shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Batam resort.

  • 275 guestrooms or units
  • 10 levels
  • 4 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 13652 sq ft of conference space
  • 1268 sq m of conference space
  • Built in 1999
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Holiday Inn Resort Batam by IHG offers 275 accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Tea Tree Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • Free area shuttle
  • Free children's club
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 180,000 for adults and IDR 90,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Mini golf
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • Tennis lessons
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Resort Batam by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 500000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 180000 for adults and IDR 90000 for children
  • Airport shuttle fee: IDR 180000 per vehicle (one-way)
  • Rollaway bed fee: IDR 500000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 10-device limit.

Property is also known as

Batam Holiday Inn Resort
Holiday Inn Batam
Holiday Inn Resort Batam
Holiday Inn Resort Batam
Holiday Inn Batam By Ihg Batam
Holiday Inn Resort Batam by IHG Batam
Holiday Inn Resort Batam an IHG Hotel
Holiday Inn Resort Batam by IHG Resort
Holiday Inn Resort Batam by IHG Resort Batam

Reviews

Holiday Inn Resort Batam by IHG Reviews

8.2

Very good

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 139 out of 434 reviews
Rating 8 - Good. 205 out of 434 reviews
Rating 6 - Okay. 64 out of 434 reviews
Rating 4 - Poor. 14 out of 434 reviews
Rating 2 - Terrible. 12 out of 434 reviews

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Recommended for staycation

Very good option for staycation in Batam. The family room is very clean with direct access to swimming pools.
Stayed 1 night in Jul 2025

6/10 Okay

Chinmay

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is quite old and facilities do not seem well taken care of. Given the location is far from centre of Batam, more focus should be paid in maintenance and cleanliness. Issues noted: 1. There was a dead cockroach in the room. 2. Water in the bathtub came out brown for the first 2-3 minutes on the first day before becoming clear. 3. No lifeguard was present at deep pool. Slide was not slippery. 4. Air hockey and the basketball machine not working in the arcade. 5. Thai restaurant double charged on the credit card. 6. Wifi does not have a password (I.e unsecured)
Stayed 3 nights in Jun 2025

4/10 Poor

Tamanna

Liked: Staff & service
Disliked: Cleanliness
I was very disappointed with the room that we were given, it was 2nd floor and did not have a view of the swimming pool as advertised. There was smell of mold in the room.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great big room, clean and great service.
Stayed 3 nights in Mar 2025

8/10 Good

Kian Wee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Chai Foong Mary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Inconvenient location to access shopping malls.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Screaming kids everywhere

Kids everywhere. Not what i expected.
Stayed 1 night in Jan 2025

8/10 Good

Catherine

Travelled with family
Liked: Staff & service
Hotel staff provided excellent service, from check in, housekeeping, restaurant but the hotel facilities are old & dirty
Stayed 2 nights in Jan 2025

10/10 Excellent

Fattimah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free pick-up from Sekupang Ferry Terminal

The hotel arranged for a pick-up from Sekupang ferry terminal. That is the only terminal that is provided with a pick-up service. The check-in was quick. I had a wonderful 150 mins spa treatment with Rani at Tea Tree Spa.
Stayed 2 nights in Jan 2025

10/10 Excellent

murali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk services
Stayed 1 night in Dec 2024

10/10 Excellent

Kian Wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JONGYEON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chetan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Resort at Batam

Amazing Stay and food. Thanks for great hospitality!
Stayed 3 nights in Jun 2024

6/10 Okay

chu

Stayed 2 nights in Jun 2024

10/10 Excellent

Bala Murugan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax and awesome customer service

Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.
Stayed 1 night in Jun 2024

8/10 Good

TFJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, not perfect

The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.
Stayed 3 nights in Jun 2024

8/10 Good

Nitin

Travelled with group
Liked: Staff & service

Old property.. decent setup.. not going back..

we went during the long weekend break in Jun.. so was quite full.. food and service was average with long wait times.. breakfast was crowded.. most of the other restaurants were closed during the day.. the tea tree spa was really good and recommended..
Stayed 2 nights in Jun 2024

4/10 Poor

Louis Low

Stayed 1 night in Jun 2024

10/10 Excellent

Krishan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay. Good staff. Friendly and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael, ZUTPHEN

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing
Stayed 5 nights in May 2024

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always our choice for our family getaway

Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here
Stayed 1 night in Mar 2024

10/10 Excellent

Anupam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly resort, friendly staffs and very accommodative for every requests that we made. Worth visiting once again for the relaxing spa. Highly recommend the resort.
Stayed 2 nights in Mar 2024

10/10 Excellent

Indrajit

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family

Dated facilities and missing items

Hotel transport promised to pick up at Sekupang Ferry Terminal on arrival, but didnt. Stayed in 2 bedroom suite. Missing hair dryer and face towels. Phone was spoiled. Housekeeping later brought 1 face towel, when I have a party of 4. Two hours later, housekeeping brought another 3 face towels. Gym is large but old. Equipment is worn out with crickety metal parts. Some is plainly dangerous to use. Resort owner seems to be holding back on a much needed renovation.
Stayed 2 nights in Feb 2024