"The property was fine. The listing on Travelocity shows guest laundry. There is no guest laundry. Also no coffee in the room " More
Mid City South stay
A stay at this Mid City South hotel places you within half a mile (1 km) of Corporate Square Mall and 3 miles (5 km) of Foster Shopping Center. Bon Carre Business Center and Bon Marche Mall are also within 3 miles (5 km).
Free perks
This hotel features an outdoor pool and a gym. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A business center, a snack bar/deli, and luggage storage are also on offer.
21 Mar. 2024 by Customer Care Team
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team
17 May 2023 by Customer Care Team
Hey James, Thank you for taking the time to post your review. We appreciate you telling us that you found our accommodation satisfactory. We apologize for the disappointment you describe with the expectation of amenities such as coffee and guest laundry and regret any inconvenience caused. There are many websites out there with our hotel information, and the contents are not written by us. That is why, for correct information and the best rates, it is best to book directly with us on our own website. Unfortunately, the hotel is not responsible for 3rd party advertising. We hope this information is helpful, and we look forward to an opportunity to welcome you back and hope to delight you with a superior experience during your next trip to the area.Best Regards, Tru by Hilton Baton Rouge Customer Care Team
8 Mar. 2023 by Customer Care Team
Hey Renae, Thank you for choosing to stay with us and rating your experience as positive. We are glad that you found our staff friendly and helpful, and it's nice to read that our service was to your satisfaction. We also hope everything was in order and you had easy access to your essentials. We are happy to hear that you will revisit us, and we look forward to having you back many more times in the future.Best Regards, Tru by Hilton Baton Rouge Customer Care Team
7 Nov. 2023 by Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
24 Aug. 2019 by Donald H
Thanks for your response. Your feedback is greatly appreciated.
18 Jun. 2019 by Donald H
Thanks for you response, your feedback is greatly appreciated.
Tru by Hilton Baton Rouge Citiplace, LA offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business center. Tru by Hilton Baton Rouge Citiplace, LA also features multilingual staff, coffee/tea in a common area, and a front-desk safe. Self parking is free. Smoking is allowed in designated areas at this Baton Rouge hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Tru by Hilton Baton Rouge Citiplace, LA offers 119 accommodations with MP3 docking stations and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. This Baton Rouge hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Special check-in instructions:
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.