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"The hotel was totally fine - Belize City in general is "not so great" compared to American standards, but this hotel is completely reasonable for a sh ... " More

By a verified traveller on Mon 19 Jun 2023

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Hotel Description

3.5-star spa hotel near San Pedro Belize Express Water Taxi Belize City Terminal

Belama Phase 2 stay

Your stay at this Belama Phase 2 hotel places you within 2 miles (3 km) of Travellers Liquors and Belize Barrier Reef. Haulover Bridge and Museum of Nature Artistry are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and perks like free self parking.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $167* Per night/room 23 Apr. - 24 Apr.

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Belize Biltmore Plaza ratings based on 21 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Belize Biltmore Plaza

Everyone (11) Couples (2) Family (4)
5 out of 5

Posted by on 6 Jan. 2024

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Comment from Hotel Management

6 Mar. 2024 by Sheridan

Thank you for your review, it is greatly appreciated. We are delighted to know you enjoyed your stay with us. We do hope you return soon. Best Western Biltmore Plaza Belize.

4 out of 5
The hotel was totally fine - Belize City in general is "not so great" compared to American standards, but this hotel is completely reasonable for a short stay. Clean. Great AC. Enclosed pretty pool area in the middle with live music. Nice pizza place across the street. The staff was so friendly and did a very sweet Fathers Day brunch. The area around the hotel is not so great and it's away from all the cruise ship port stuff. I would not necessarily stay here to "vacation" but it was a great stopping point on the way to somewhere else if you need to be near airport.

Posted by , from DALLAS on 19 Jun. 2023

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Comment from Hotel Management

28 Jun. 2023 by Sheridan

Thank you for sharing your feedback on the hotel and your experience in Belize City. It's great to hear that the hotel itself met your expectations for a short stay, with cleanliness, great AC, and a pleasant pool area with live music. The friendly staff and the Father's Day brunch they organized were also highlights for you.Regarding the location, it seems like you found the area around the hotel to be less appealing compared to American standards, and it's away from the cruise ship port activities. However, you mention that it served well as a stopping point near the airport and could be a convenient option for travelers who are passing through or need proximity to the airport.Overall, it seems like you had a positive experience at the hotel and appreciated its amenities and service. Thank you for sharing your thoughts, as it can be helpful for others who are considering a stay in Belize City.

4 out of 5
The property is being renovated.once inside, it was clean & quiet.

Posted by on 23 Feb. 2023

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Comment from Hotel Management

23 Feb. 2023 by Sheridan

Thank you for feedback. Yes, were adding more beautiful rooms on to our hotel. I hope to see you back here with us again soon.

4 out of 5
Ted, the manager, worked tirelessly to take care of every visitor after Hurricane Lisa. Everything was handled properly. They had a generator for power, hot water for the showers and the restaurant was operating at full capacity. Everyone, including the managers were multitasking and worked day and night, to make things right!

Posted by on 4 Nov. 2022

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Comment from Hotel Management

4 Nov. 2022 by Sheridan

Thank you for your feedback. I'm glad we made you feel safe, and everything remained under control. We hope to see you again so that we can offer you our best services.

1 out of 5
Looks like a nice and clean property, but we didn’t get to stay, so I don’t know. Booked a month ahead of time based on location, restaurant on premises (one night, didn’t want extra taxi fees). I emailed ahead of time in response to email they sent asking if we wanted a shuttle and asked for a shuttle. No shuttle showed at the airport. When we arrived it looked nice and exactly what was needed for one night. Traveling with friends that booked though Expedia and they did not have rooms for either party, saying positive Covid guests. Offered to shuttle us and put us up at another hotel. I paid ahead online and they charged my friend at their hotel for the other hotel. We both thought they had said they would not charge them. Their price was over twice as much as where they sent us. They did include breakfast as a selling point - complementary breakfast, and sent a complimentary shuttle to take us to airport in the morning. Oh, the shuttle didn’t show and we had to pay for a taxi to the airport bc when I had the hotel we stayed at call to check, the driver had no idea of the pick up and was too far out for us to make it on time to the airport. So, hotel property may be great, but customer service and our experience was a anything but pleasant.

Posted by on 5 Apr. 2022

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4 out of 5
The courtyard /pool area is beautiful and tropical. Enjoyed eating by the pool. Staff was all very nice and friendly. Shower water pressure was low, but otherwise enjoyed our very nice room.

Posted by on 4 Mar. 2021

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Comment from Hotel Management

9 Mar. 2021 by Maria

Thank you for your feedback

5 out of 5

Posted by on 4 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by Leandra Flowers

Thank you for your feedback! We look forward to hosting you again soon!

4 out of 5

Posted by on 4 Mar. 2020

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Comment from Hotel Management

9 Mar. 2020 by Leandra Flowers

Thank you for your feedback! We look forward to hosting you again soon!

4 out of 5

Posted by on 22 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Maria Jose

Thank you for your feedback

4 out of 5
Didn’t like the noise from construction very loud and right next to my rooms

Posted by on 23 Jul. 2019

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About the Best Western Plus Belize Biltmore Plaza

Location 3 Miles Northern Highway, Belize City,

Property Features

Best Western Plus Belize Biltmore Plaza offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and 6 meeting rooms are available. Event space at this hotel measures 12691 square feet (1179 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Belize Biltmore Plaza. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Belize City hotel.

  • 1 building
  • 75 guestrooms or units
  • 2 levels
  • 12691 sq ft of conference space
  • 1179 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Best Western Plus Belize Biltmore Plaza offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 10:30 AM.

The Victorian Room - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Jaguar Bar - This bar serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • Pets: USD 30 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Reservations are required for onsite COVID-19 testing
  • Minimum age for COVID-19 test requirement: 1
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15 for adults and USD 10 for children
  • Airport shuttle fee: USD 50 per room (roundtrip)
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Belize Biltmore Plaza
  • Best Western Biltmore
  • Best Western Biltmore Plaza
  • Best Western Biltmore Plaza Hotel
  • Best Western Biltmore Plaza Hotel Belize
  • Belize City Best Western
  • BEST WESTERN Belize Biltmore Plaza Hotel Belize City
  • Best Western Belize City
  • Best Western Plus Belize Biltmore Plaza Hotel
  • Best Western Plus Biltmore Plaza Hotel
  • Best Western Plus Biltmore Plaza
  • Best Western Belize Biltmore Plaza Hotel
  • Plus Belize Biltmore Plaza
  • Best Western Plus Belize Biltmore Plaza Hotel
  • Best Western Plus Belize Biltmore Plaza Belize City
  • Best Western Plus Belize Biltmore Plaza Hotel Belize City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.