Shilo Inn Suites Hotel - Bend

2.5 star property
Hotel near Hayden Homes Amphitheater in Bend

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Photo gallery for Shilo Inn Suites Hotel - Bend

Lobby sitting area
Deluxe Suite, 1 King Bed, Jetted Tub, River View
Indoor pool, seasonal outdoor pool, sun loungers
Lobby
Front of property - evening/night

Reviews

5.6 out of 10

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry
  • Gym
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
3105 O.B. Riley Road, Bend, OR, 97701
  • Place, Bend River Promenade
    ‪1 min walk‬
  • Place, Old Mill District
    ‪4 min drive‬
  • Place, Hayden Homes Amphitheater
    ‪6 min drive‬
  • Airport, Redmond, OR (RDM-Robert's Field)
    ‪21 min drive‬

Room options

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Bend

Boyd Acres stay.You'll be steps from Bend River Promenade and within a 10-minute walk of Deschutes River with a stay at this Boyd Acres hotel. Also, Sun Mountain Fun Center is within half a mile (1 km) and River's Edge Golf Course is within 2 miles (3 km).

What's nearby

  • Bend River Promenade - 1 min walk - 0.2 km
  • Central Bend - 2 min drive - 1.7 km
  • Downtown Bend Business Association - 3 min drive - 2.8 km
  • Old Mill District - 4 min drive - 4.1 km
  • Hayden Homes Amphitheater - 6 min drive - 4.8 km

Getting around

  • Sunriver Station - 24 min drive
  • Redmond Municipal Airport (RDM) - 19 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Jimmy John's - ‬17 min walk
  • ‪Burger King - ‬9 min walk
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Dairy Queen - ‬17 min walk

About this property

Shilo Inn Suites Hotel - Bend

Hotel near Hayden Homes Amphitheater in Bend
As a guest of Shilo Inn Suites Hotel - Bend, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Shilo Inn Suites Hotel - Bend. Free self parking is available.

This Bend hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • ATM
  • No smoking on site
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 2 hot tubs
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Plasma TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Reviews

Shilo Inn Suites Hotel - Bend Reviews

5.6

5.4/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 158 out of 1010 reviews
Rating 8 - Good. 170 out of 1010 reviews
Rating 6 - Okay. 190 out of 1010 reviews
Rating 4 - Poor. 243 out of 1010 reviews
Rating 2 - Terrible. 249 out of 1010 reviews

Reviews

2/10 Terrible

Heather, SALEM

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So when we first checked in, we checked in around 1:30. In the afternoon on a Friday we noticed that the bathroom was filthy the toilet. The tub there was mold. There was hair. It wasn't vacuumed. There was no cups in the room so we asked for the room to be cleaned cuz we're going to the festival and we'd be back that night. When we got back nothing had been done and then I was talking to one of the guys. He was very very rude and he hung up on me so then they switched us to a different room and when we got to that room the toilet was still dirty. The garbage was full. The room had not been vacuumed and it was just gross. I will never stay there again and the staff was rude. The guy the lady the next day I think she was the manager. She was very sweet and nice but I will never stay there again!!
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Barry

Travelled with family
Disliked: Staff & service
Really nice location on the river, and a terrific breakfast place across the road, McKays. Hotel itself was in good shape, but never saw a maid. Room had a hand towel, washcloth and one bath towel. When I went to the desk the clerk apologized and said "Here is what I have", which was a bath towel and a couple pool towels. Next day maid never came to replenish towels. Table lamp between beds was not working. AC fan rattled. I get the impression owners arent staffing or putting money into upkeep. Sprinklers ran all night, many broken or spraying onto lot. Shame because a really nice property. Clerk on checking said, "I haven't had a chance to check your room, but if any problems let me know". Nice but not inspiring. Booked for an event in Redmond, so with event pricing was $500+ for two nights and hotel along with others in town all booked up.
Stayed 2 nights in Jul 2025

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, property conditions & facilities

Highly Recommend

Easy and friendly check in process, friendly staff, clean room, quiet location.
Stayed 2 nights in Jul 2025

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT stay here

First room had a broken A/C and was not clean. We picked up the phone to try to call reception and there was a wadded up receipt under the handset. It also had towels with someone else’s hair all over them Second room had a working A/C but and a moldy shower liner and a missing coffee machine and garbage cans. The indoor pool area was open but steam room was out of order and the hot tub badly needs to be resurfaced. The sauna has a broken light and a broken knob that prevents you from adjusting the temperature. The fitness center is NOT as advertised. It had one horizontal bike and one cable machine. It is clear that when this motel was designed it had great bones and details but it has NOT been well maintained. It is run down and honestly disgusting. It is FAR overpriced and not worth the money.
Stayed 2 nights in Jul 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Randy

Travelled with family
Rooms were huge! There were several in our group so we looked at everyones room All rooms were huge so good value for price and space . Fans in bathroom noisy. Could hear street noise as well. Outside pool closed. Indoor pool poorly ventilated . 90 degree weather - felt like a sauna . Kids enjoyed it though . Older hotel but value there baxed om size and Floorplans of room. No maid service or changing of linens .
Stayed 2 nights in Jul 2025

6/10 Okay

Sharon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked a queen riverview and got a double double. The tub was cleaner after we took showers, there was dirt all around the edge of the tub. The freezer had ice build up and the rest of the fridge was dirty. The food we put in the fridge froze. The outside light was very poor and there were a lot of outside lights that were out. When we dead bolted our door the key card still opened it. That made us feel like anyone could come into the room. The outdoor pool was closed in July. It really needs to be updated. The staff was friendly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Tasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible, horrible, disguting, do not stay here.

This was absolutely the worst hotel I have ever stayed at. I am used to staying at low budget hotels, so I dont have super high expectations as far being updated with a bunch of snazzy features. However, this hotel should be shut down. There was mold on the bath tub, carpets were dusgusting, there is a light inside the actual shower itself that was super rusty and dripping cold water on my head while I was showering. There was a nasty hole in the wall where the carpet meets the wall right next to the bed. The lamp shades were cracked and dented and just beat up and nasty looking. After being at a festival for 12 hours in the hot sun, I was so looking forward to getting to the room and taking a shower. We checked into the room at 1 am, went to the room, no towels anywhere. My husband then walked back to the office as the phone in the room wasnt even plugged into the wall, only to be told they were out of towels and could we wait until tomorrow. My husband expressed his unhappiness with this and was handed a stack of floor mat towels for us to use. I awoke to a nice big beetle ceawlingnon the nightstand. WHAT A NIGHTMARE. I was also looking forward to using the pools and hot tub before we checked out but after seeing the condition of the room, we decided to pass. The fact that I paid $170 for this room is insane and we, of course, will never be back.
Woke up withthis  guy on the nightstand.
Rusty light in shower dripping cold water while showering
Moldy bathtub/shower
Stains all over the carpet
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

One night hotel, not recommened for long stays.

A hotel that hasn't been updated since 1970. Multiple stains on the carpet throughout the room, at least 3 spiders - one was in the bed, and the fridge, microwave and tv worked but were also very old. The room door didn't seal properly - light was shining through from outside. Jets in the hottub didn't work. Pool was cold and there was only one exercise bike and a small cable machine in the exercise room - which also smelled bad. Most of the ice machines didnt work or at least didnt work well. It was a hotel that you know you're only staying at for a night, it was cheap-ish and you'll be gone in the morning.
Stayed 1 night in Jul 2025

6/10 Okay

Debbie

Travelled with group

Would not choose again

The hotel is in need of updating. The clerk was friendly but in my opinion not dressed appropriately to be the first person you meet and a representation of the business. She was friendly. It is not a well lighted parking lot. There are blind spots for people to be lurking to cause harm. I would not choose to stay again
Stayed 2 nights in Jul 2025

4/10 Poor

kathleen

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Nicole

Stayed 3 nights in Jul 2025

2/10 Terrible

Miriam

Stayed 1 night in Jul 2025

4/10 Poor

Kimberley

Travelled with family
Stayed 3 nights in Jul 2025

2/10 Terrible

TAYLOR

Stayed 1 night in Jul 2025

2/10 Terrible

NICOLE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in, there were multiple people that got to their rooms and found them still dirty. One person was given three separate rooms and they were all still dirty. The place is old and dingy. Definitely don’t stay here.
Stayed 3 nights in May 2025

4/10 Poor

Megan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The front desk gal didn’t activate the key properly, so we had to go back and get a new key. There was a brown recluse in the shower, then spiders coming from the ceiling in the morning. The lights in the bedroom area didn’t work. The drawers had trash in them. Generally outdated facility. Don’t waste your money.
Stayed 1 night in Jul 2025

8/10 Good

Sharon, Bremerton

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the overall layout. Several seperate buildings, easy parking, good shade. The hotel has been here a while and needs updating. All was clean. Room needs more lighting. Outdoor chairs need cleaning. Tv remote apparently needs batteries, or maybe the tv didnt work.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SKIP THIS LISTING, just gross

Bathroom wasn’t cleaned at all, not even a pretend quick wipe down. Piss around the toilet, pubes and other hair in shower tub, leftover shower goo on the walls, no hand washing soap or bar of any kind, stains everywhere on everything, random wet spots in the carpet and the list goes on. We were checking in late after a long day of driving and the check in was already so cumbersome (she didn’t understand how credit cards work, thought the expire date was a month and day, and didn’t even know if the room was upstairs or first floor) for the front desk to handle we just kept our flip flops and sweat pants on and cranked the AC to get some shut eye and the hell outta there in the early AM. I haven’t seen a state park vault toilet that was in worse condition than this room we got had paying for. Pick somewhere else. Anywhere else.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Once a nice hotel, Now sad

Beautiful property! Very quiet, we were only one of three rooms rented for the weekend. The bed was very comfortable. We enjoyed the river view. However the carpet has threadbare spots. They chair has holes worn in the arm rests. Had to shut the bathroom door so as not to hear the toilet running all night. The room where the ice machine is was so hot that the soda cans were blowing up inside the pop machine. This hotel needs someone to invest in it and restore it's once glory.
Stayed 2 nights in Jul 2025

6/10 Okay

Marcia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We ended up leaving after seeing our room and refunded our stay.
Stayed 2 nights in Jul 2025

4/10 Poor

Juan

Disliked: Cleanliness
Stayed 3 nights in May 2025

2/10 Terrible

Samantha Kaylee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy pool toilet, zero towels or coffee in room, rude belligerent stafff
Stayed 2 nights in Jun 2025

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy and Nasty
Stayed 2 nights in Jun 2025