Boyd Acres stay.You'll be steps from Bend River Promenade and within a 10-minute walk of Deschutes River with a stay at this Boyd Acres hotel. Also, Sun Mountain Fun Center is within half a mile (1 km) and River's Edge Golf Course is within 2 miles (3 km).
What's nearby
Bend River Promenade - 1 min walk - 0.2 km
Downtown Bend Business Association - 3 min drive - 2.8 km
Drake Park - 4 min drive - 2.8 km
Old Mill District - 4 min drive - 4.1 km
Hayden Homes Amphitheater - 6 min drive - 4.8 km
Getting around
Sunriver Station - 24 min drive
Redmond Municipal Airport (RDM) - 19 min drive
Restaurants
McDonald's - 19 min walk
Jimmy John's - 17 min walk
WildRoots Coffee House - 3 min drive
Sonic Drive-In - 14 min walk
Carl's Jr. - 2 min drive
About this property
Shilo Inn Suites Hotel - Bend
Hotel near Hayden Homes Amphitheater in Bend
As a guest of Shilo Inn Suites Hotel - Bend, you'll find 2 hot tubs, an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Shilo Inn Suites Hotel - Bend. Free self parking is available.
This Bend hotel is smoke free.
1 building
151 guestrooms or units
3 levels
Poolside lounge chairs
Conference center
Self-service laundry
Front desk (24 hours)
Front-desk safe
Garden
ATM
No smoking on site
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. Plasma televisions come with premium satellite channels.
This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Upper floors accessible by stairs only
Room amenities
Entertainment
Plasma TV with premium satellite channels
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Rollaway/extra bed (surcharge)
Bathroom
Hair dryer
Private bathroom
Towels provided
Food and drink
Coffee/tea maker
Microwave
Mini-fridge
More
Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: USD 15 per accommodation, per night
Only dogs are allowed
Maximum 2 pets
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 25.0 per night.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 15 per accommodation, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 25.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.
We should mention
The seasonal pool will open in May and close in September.
Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend
Shilo Inn Suites Hotel - Bend Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 152 out of 1004 reviews
10 - Excellent
152
Rating 8 - Good. 172 out of 1004 reviews
8 - Good
172
Rating 6 - Okay. 191 out of 1004 reviews
6 - Okay
191
Rating 4 - Poor. 242 out of 1004 reviews
4 - Poor
242
Rating 2 - Terrible. 247 out of 1004 reviews
2 - Terrible
247
5.4/10
Cleanliness
6.6/10
Staff & service
5.4/10
Amenities
5.2/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
8/10 Good
Sharon, Bremerton
Travelled with group
Jul 12, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the overall layout. Several seperate buildings, easy parking, good shade. The hotel has been here a while and needs updating. All was clean. Room needs more lighting. Outdoor chairs need cleaning. Tv remote apparently needs batteries, or maybe the tv didnt work.
At check in we were told that our room was bot cleaned and that they could not clean it. They also could not move us to another room. No apologies, no discounts offered... nothing!. Obviously i cant stay in a room that wasn't cleaned so i had to refuse the room. Very upset to say the least and will never go to a shilo again!
DISGUSTING. This hotel was a nightmare. We got checked into a room that they hadn’t finished cleaning and the toilet looked like something from fear factor. New room wasn’t much better, thank god it was one night. Also, they don’t turn their hot tubs on so they’re ice cold 😂
This property feels like it hasn’t been cleaned since 1990. We had to move rooms, because the first one was absolutely disgusting and rundown. They moved us toa room much cleaner, but still very,very dirty. All of the facilities are exceptionally old and dirty. Bathroom was very dirty, needed to wipe out the shower before I would even use it. The room view was very nice and the bed was comfy.
Stacie Renae
Stayed 4 nights in May 2025
2/10 Terrible
Chase
Travelled with family and small children, Business traveller
No soap on the room or towels. Maid service didn’t clean the room at all in 4 days of me being there food was left under the bed from prior guest causing ants to be present everywhere In the room. Hot tubs were cold and pool room was dirty no toilet paper in the bathrooms and none of the 15 ice machines worked on the property overall messing parking lot. Broken outlets and clocks in the room. Overall really need a complete remodel and spruce up of the place. People smoking in the building causing my room to smell like smoke
Location is nice, on the river. Close to family.
I’m sure it was a really nice place when newer but is horribly rundown & not clean. We were told they can’t get help.
ARLEEN
Stayed 2 nights in Apr 2025
4/10 Poor
Jenny
Travelled with family, Business traveller
Apr 25, 2025
Liked: Staff & service
The pool is gross hot tub was shut down, the floor in room looks like it has blood spots on it.
Jenny
Stayed 1 night in Apr 2025
6/10 Okay
JANE
Apr 17, 2025
Liked: Staff & service
The property needs to be updated. Got there and no blankets on the bed. Employee was helpful after he determined there were no blankets
We had booked a river view King and when arrived we were given a basic king facing the road & were told by the front desk that Expedia should not have given us the room. It was very dirty with stained floors and was not vacuumed. The fridge did not work, there was no cups for the coffee maker, no restaurant or lounge, no pool access. We felt scammed.
Expedia did credit our stay.
Upon arrival we called and were told that they had a septic issue that had been fixed, but check in was backed up. Our room was disgusting. So dirty, broken chair in sitting area. No blankets on the bed. Just the sheets. The photos of the hotel online were NOT the room! We left and went to The Red Lion down the street. Fo not recommend the Shilo Inn and Suites.
The room had no towels, the kitchenette utensils drawer was filthy witha a long black hair mixed in with the random utensils. The tv had no power cord, staff had me going room to room to find a power cord. Tv remote didnt work once tv had power.
The hotel is huge and must have hundreds of rooms and about 5 guests. The staff was friendly but clueless. Over all, it felt like staying in a hotel that is just used for laundering money.
Room looks nothing like Google photo. Dirty, old, smelly. No outlets worked. Bare bed frame, no skirt and the frame was old l, stained and falling apart. No ice machines worked, toilet didn’t flush. Horrible experience.
A mouse jumped in bed with us. We found mouse poop all over the room. We asked for cleaning of the room and they did a terrible job of that. The gutters overflowed causing pooling water on the walkway.
The staff was friendly and the room was spacious. I loved having a balcony over looking the river :) the only down side was their steam room wasn't working and pool area could use a little renovation. Overall, we had a stellar stay !
Well... one of the sheets had a old blood stain and we didnt notice it until the morning, and it wasnt from us! The bed was lopsided and tilted back where we felt like our feet were higher than our heads, the bathroom water/room smelled weird when the shower ran..the fridge was on and the freezer part was cold and icy but the rest of fridge was barely cold... also the screen was blurry and very out of focus with basic cable.. no netflix or any other services. We got the suite with the jacuzzi tub and it was $250.77 we feel we could have gone to the riverhouse which was a 2 min walk away for $25 more and gotten many more amenities/comfort. Probably wont stay again. And or choose a different type of room they offer to see price difference and comfort if I had to. They need to be updated!
Christopher
Stayed 1 night in Feb 2025
4/10 Poor
Christian
Travelled with partner
Feb 11, 2025
Disliked: Cleanliness
It is absolutely beautiful property and views.
When we first walked up to our room there was a large bag of trash laying on the side walk.
The room looked really nice and was very warm!!
Went looking for menus and found trash(used Q-tips change an old sucker) in the drawer, and all the drawers were dirty, went to go get a tissue, and the tissue boxes were empty. There was a very cool draft by the back door as the whole seal had come off, and the window was starting to come out the frame back in around the window in the door.