The INN at Willow Pond

3.0 star property
3-star historic hotel with free continental breakfast

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Photo gallery for The INN at Willow Pond

Balcony
Outdoor pool
Exterior
View from room
Combined shower/tub, hair dryer, towels
Reviews
7.0

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
74 Willow Pond Road, Manchester Center, VT, 05255
  • Popular LocationManchester Designer Outlets5 min drive
  • Popular LocationGolf Club at Equinox7 min drive
  • Popular LocationEquinox Preservation Trust8 min drive
  • AirportAlbany, NY (ALB-Albany Intl.)84 min drive

Room options

Standard Single Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Two Bedroom Fireplace Suite

  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

One Bedroom Fireplace Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Manchester Center

In Manchester Center .Within 3 miles (5 km) of this Manchester Center hotel, you'll find Battenkill River and Lye Brook Falls. Gander Gallery and Manchester Designer Outlets are also within 3 miles (5 km).

What's nearby

  • Manchester Designer Outlets - 5 min drive
  • Golf Club at Equinox - 7 min drive
  • Southern Vermont Arts Center - 7 min drive
  • Equinox Preservation Trust - 8 min drive
  • Bromley Mountain Ski Resort - 15 min drive

Getting around

  • Albany Intl. Airport (ALB) - 85 min drive

Restaurants

  • McDonald's - 6 min drive
  • Gringo Jack's - 4 min drive
  • Starbucks - 5 min drive
  • Dunkin' - 6 min drive
  • Zoey's Double Hex - 7 min drive

About this property

The INN at Willow Pond

3-star historic hotel with free continental breakfast
The INN at Willow Pond offers its guests an outdoor pool, a sauna, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served. A library, tour/ticket assistance, and coffee/tea in a common area are also featured at the historic The INN at Willow Pond. Self parking is free.
  • 40 guestrooms or units
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Library
  • Fireplace in lobby
  • Television in lobby
The INN at Willow Pond offers 40 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, French

Property amenities

Family friendly

  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Cross-country skiing
  • Fitness center
  • Hiking/biking trails
  • Outdoor pool
  • Sauna
  • Sledding
  • Snowmobiling
  • Snowshoeing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Refrigerator

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Pets

  • Pets: USD 20 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

INN Willow Pond Manchester Center
Willow Pond INN
Willow Pond Manchester Center
INN Willow Pond
The INN at Willow Pond Hotel
The INN at Willow Pond Manchester Center
The INN at Willow Pond Hotel Manchester Center

The INN at Willow Pond Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 4 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Phyllis, New Jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service
When we arrived the person at the check-in desk could not find our reservation even though I had my confirmation in hand. She said she found us in the computer for the previous day but we hadn't showed up (even though our confirmation showed we arrived on the correct date) We couldn't hear much of what she was telling us because she had a radio in front of her that was playing very loud, We asked her several time to turn it down.A room was finally found for us. In the middle of the night, there was no water coming out of the cold water faucet at all. When I plugged in my hair dryer, half the room lost power, although I had not turned the dryer on yet. This is a very unsatisfactory hotel, and I would not recommend ti.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it
I recently arrived for a mid-Summer family reunion in Manchester, VT. The town was charming but the Inn at Willow Pond was old and run-down. Since my extended family was with me, we actually had 5 rooms in total allowing me to survey additional rooms. It felt to me like no one has paid attention to upkeep of the facilities in 5 years. Upon arrival, the very large room (size of a NYC 1-bedroom apt minus the Kitchen) had a really bad smell. It smelled like an unbathed dog mixed with must and mold. I mentioned this to the front desk, who apologized and said unfortunately they were full-up for the weekend, so i couldn't switch rooms. The clerk who was very sweet and couldn't have been nicer verified my suspicion and said indeed the guest before me had several dogs. Why not clean the room properly or use something like Carpet Fresh or Glade Plug-ins to mask the smell. I actually purchased Glade plug-ins, which worked. The carpet in the room was very old and clearly musty. Although the a/c units were at least 30 years old, they did work except that the carpet around them was wet in the morning. I suspect the units leak which leads to the moldy smell. The price of the room was VERY expensive but not out of market range. For the record, I paid almost $500 for 2 nights. I will only say staying at a Hampton Inn is like staying at the Four Seasons compared to this place. I won't be back.

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
No complaints, we have been there before and keep on returning

6/10 Okay

Verified traveller

A ok place to stay
Couldn't turn heat down it was an oven in the room. It was broke or something. Place need updating

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location!
I was so surprised about our stay at here. We stayed in the one bedroom suite and it was so nice and clean. It’s very cozy. The location is awesome, it’s close by restaurants. And very scenic and serene. I would definitely stay here again. Biggest plus, it’s also pet friendly. It only took us 20 minutes to get to the mountain. The guy at the front desk is so nice and friendly too.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs renovation
Needs a serous renovation

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Spacious, clean, friendly
For the price, I must admit I was expecting a little more luxury. Maybe some fruit and hardboiled eggs to go with the continental breakfast of bagels and muffins would have been a nice addition?

10/10 Excellent

kate, NY/NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years trip
We loved our stay at the inn and manchester as a whole. It is a beautiful area and the people are so friendly. We will be back.

10/10 Excellent

Cristina, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, romantic Vermont Inn
The Inn at Willow Pond is a comfy Manchester inn straight out of a Bing Crosby movie. The staff is both discrete and eager to please. Rooms are very spacious, especially the connecting suite rooms.