2/10 Terrible
Resa
May 20, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The whole reason I got this hotel is because it has an outdoor pool. It does; but good luck on when of if you’ll find it open at all this year. Says breakfast is included. THATS A LIE. The doors to the lobby were locked so me and my kid couldn’t even eat the breakfast and the attendant wouldn’t even let us in. Bed has stains on the sheets and burn holes in the blanket. For me requesting a non smoking room it sure seemed like someone had smoked in it. The bathroom in the room; had one light bulb and the hair dryer almost shorted out the whole damn hotel room. Tv…don’t ask to watch it or want to watch it. You’ll get “no signal” even though it says cable comes with the room. The fridge in the room…..the staff defrosted the freezer and neglected to empty the tray under the fridge or the one in the freezer and I had water pour out onto my floor. How do I know? Because I had to call the front desk right after I checked in and tell them I had water all over the floor and I had JUST checked into the room! I was not impressed at all with the service from the staff. The one lady Friday was great and helped. The lady Monday when I checked out was rude, inconsiderate and didn’t even want to hear me about all the ring issues over the weekend.
Resa
Stayed 3 nights in May 2025