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Best Western Plus Castlerock Inn & Suites

2.5 star property
Hotel near Walmart Headquarters in Bentonville

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Photo gallery for Best Western Plus Castlerock Inn & Suites

Restaurant
Lobby
Exterior
Indoor pool
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
501 SE Walton Boulevard, Bentonville, AR, 72712
  • Place, Painting with a Twist Bentonville
    ‪18 min walk‬
  • Place, Osage Park
    ‪4 min drive‬
  • Place, Tiger Stadium
    ‪4 min drive‬
  • Airport, Fayetteville, AR (XNA-Northwest Arkansas Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(41 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(28 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(38 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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Lobby

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About the area

Bentonville

City center stay.Within 2 miles (3 km) of this Bentonville hotel, you'll find Painting with a Twist Bentonville and Horsebarn Trailhead. Scottsdale Center and Tiger Stadium are also within 2 miles (3 km).

What's nearby

  • Painting with a Twist Bentonville - 18 min walk - 1.5 km
  • Horsebarn Trailhead - 3 min drive - 1.9 km
  • Scottsdale Center - 4 min drive - 2.6 km
  • Osage Park - 4 min drive - 2.2 km
  • Tiger Stadium - 4 min drive - 2.6 km

Getting around

  • Northwest Arkansas Regional Airport (XNA) - 20 min drive

Restaurants

  • ‪jims meat market - ‬2 min drive
  • ‪Casey's General Store - ‬2 min drive
  • ‪Big Whiskey's American Restaurant & Bar Bentonville - ‬5 min walk
  • ‪Waldo's Chicken & Beer Bentonville - ‬3 min walk
  • ‪Krispy Kreme - ‬18 min walk

About this property

Best Western Plus Castlerock Inn & Suites

Hotel near Walmart Headquarters in Bentonville
Best Western Plus Castlerock Inn & Suites offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. The business-friendly Best Western Plus Castlerock Inn & Suites also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Bentonville hotel is smoke free.

  • 83 guestrooms or units
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western Plus Castlerock Inn & Suites offers 83 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

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La Quinta Inn & Suites by Wyndham Bentonville
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  • Pet friendly
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includes taxes & fees
Feb 1 - Feb 2
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Castlerock
Best Western Plus Castlerock
Best Western Plus Castlerock Bentonville
Best Western Plus Castlerock Inn
Best Western Plus Castlerock Inn Bentonville
Bentonville Best Western
Best Western Bentonville
Best Western Plus Castlerock Inn Suites
Best Plus Castlerock & Suites
Best Western Plus Castlerock Inn & Suites Hotel
Best Western Plus Castlerock Inn & Suites Bentonville
Best Western Plus Castlerock Inn & Suites Hotel Bentonville

Best Western Plus Castlerock Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Amanda

Stayed 1 night in Oct 2025

10/10 Excellent

Jack

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front-desk staff was friendly whenever I had to speak with them. The eggs were really good every morning. I had a rental car but was able to park far enough away from other cars so that the rental wouldn't get nicked or scratched. It turns out the property was less than a mile from the location of my granddaughter's wedding and an easy 3-mile drive to church on Sunday. It was easy to get to and from the airport. Even though it was on a busy street I didn't hear any outside noise. The only difficulty was figuring out how to use the a/c control. The bathroom sink faucet was stiff and difficult to adjust to get warm water. The front-desk attendant took note of it to be repaired after I left. I didn't think it was necessary to do so during my stay.
Stayed 3 nights in Oct 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, amenities
Room was clean, staff friendly & helpful, bed was comfy.
Stayed 1 night in Oct 2025

8/10 Good

Valarie Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The array of breakfast foods did not appeal to me. I ate a cutie/orange. My son, who stayed with me the 2nd night, although I paid for 2 people for both nights, enjoyed the breakfast foods offered. Parking was good. Room fronted a highway that was very noisy. I did not request the room to be tended during my stay but someone came in and made the bed but did not wipe down nightstand nor run vacuum cleaner. . I picked up crumbs that were quite visible and wiped down visible spill on nightstands after the visit. . . which happened while I was at a wedding. Staff were fine, room was comfortable but the price was outrageous in my view. Nearly $500 for two nights. Asking for tips in their survey was inappropriate in my view as I had no direct interaction with anyone aside from checking in and paying for a bottle of water and a bag of chips.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Robin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed 2 nights, room key would not work. Had to be rekeyed 6 times. Old key reader manager will not replace. Our room was so noisy, felt like nyc
Stayed 2 nights in Oct 2025

10/10 Excellent

Wenfeng

Stayed 3 nights in Oct 2025

8/10 Good

kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, polite staff everything as expected
Stayed 3 nights in Oct 2025

4/10 Poor

mark Chandler

Disliked: Property conditions & facilities
Chek-in was terrible. the reservations were booked under incorrect name combination. When I told them my last Name they could not find it - said we did not have reservations. Almost forced us to go to a different hotel. caused tons of frustrations.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. The room was clean, the food was good. The only negative is… the juice was awful. Everyone was throwing it away. Otherwise great stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Marian, Downingtown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Very close to Walmart headquarters. Friendly staff, clean property, comfortable beds, living room/suite area making area roomy and relaxing, fresh linens, toiletries, easy parking. Basic breakfast but the gravy for the biscuits was cold. (Maybe the crockpot wasn’t working?) Overall, really enjoyed stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this property. Secind time we have been here. And it has been about 5 years in between. Property is still nicely kept. Roomms are nice and clean. There is construction on the street in front of them, but it does not make it difficult to enter or exit. Their driveways are still clear. Fitness room & pool was a great end to each of our days. Staff was super great. Even when I had a problem due to my part (not theirs). They were quick to help me get it straightened out. Breakfast was great also. Scrambled eggs, diced potatoes, mini omelets, bacon, biscuits & gravy. And all of your usual waffles, cereal, toast, etc... I highly recommend staying here.
Stayed 1 night in Oct 2025

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Met my needs very well and the staff is truly friendly and helpful
Stayed 6 nights in Oct 2025

2/10 Terrible

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quite.
Stayed 1 night in Sep 2025

10/10 Excellent

robert e.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds and clean rooms. Nice breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was super comfortable. Staff beyond friendly
Stayed 6 nights in Sep 2025

10/10 Excellent

PENGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Obviously an older hotel but it didn’t affect our good opinion of our stay. We enjoyed our room and all was clean. We would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Mario, omaha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Free breakfast everyday was a big hit. Close to multiple Dining options and downtown Bentonville a big plus.
Stayed 6 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Awesome place! Close to so much food and drink, entertainment. Loved the indoor pool and the rooms were super comfortable and clean. Will be back!
Stayed 1 night in Aug 2025