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MOA Berlin (3898924)

4.0 star property
4-star hotel with free WiFi, connected to a shopping center

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Photo gallery for MOA Berlin (3898924)

Fitness facility
Daily buffet breakfast (EUR 25 per person)
Deluxe Suite | Living area
Superior Suite | Living area
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Stephanstrasse 41, Berlin, BE, 10559

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Berlin

Restaurants

  • Lichtblick
  • Mercure Hotel MOA Restaurant
  • Sugar Tapas Bar
  • Zaffke
  • Zum Stammtisch

About this property

MOA Berlin (3898924)

4-star hotel with free WiFi, connected to a shopping center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, 40 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 80730 square feet (7500 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the family-friendly MOA Berlin (3898924). Parking is available for a fee.

This 4-star hotel is smoke free.

  • 1 building
  • 336 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 80730 sq ft of conference space
  • 7500 sq m of conference space
  • Built in 2010
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
MOA Berlin (3898924) offers 336 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Refrigerators, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 25 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Hiking/biking trails
  • Shopping mall

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 35
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 11 for children
  • Covered self parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number MOA & Heidegrund Betriebs GmbH & Co. KG, DE274849159, 0303940430, Drei-Brücken-Weg 12

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This hotel is rated 4 stars.

Property is also known as

Best Western Berlin Moa
Best Western Hotel Moa Berlin
Best Western Moa Berlin
Best Western Premier Berlin
Mercure Hotel MOA Berlin Hotel
Mercure Hotel MOA Berlin Berlin
Best Western Premier Moa Hotel
Hotel Moa Berlin
Moa Berlin
Moa Hotel Berlin
Mercure Hotel MOA Berlin Hotel Berlin
Mercure Hotel MOA Berlin
Mercure Hotel MOA
Mercure MOA Berlin
Mercure MOA

MOA Berlin (3898924) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1001 reviews
Rating 8 - Good. 309 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sushanta

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful and comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean, comfortable rooms. There’s a market on 1st floor, very convenient.
Stayed 2 nights in Sep 2025

8/10 Good

maurice, Silverspring

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some nice bars and restaurants near
Stayed 3 nights in Sep 2025

10/10 Excellent

Amadeus

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Stay was perfect. Location, shopping, room, staff, and facilities were excellent.
Stayed 3 nights in Sep 2025

4/10 Poor

Evan

Business traveller
Disliked: Cleanliness, staff & service
Stayed 7 nights in Sep 2025

8/10 Good

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except the temperature controlling room. I moon was hot and air conditioning did not cool it down.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic brunch, great parkung, central and friendly helpful staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Gary M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Fatima

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Excellent location, train station right in front and if you’re missing any groceries/ looking for snacks Edeka is right below. Highly recommend!
Stayed 2 nights in Aug 2025

6/10 Okay

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel is OK

Hotel location was not that great but not a bad one either. I like to stay in locations where the action is. This is not the hotel if that is what you are looking for. Had to take the subway to get to everything. I did not care for the neighbourhood either. When I arrived, I was very confused about how to get into the hotel. And the room numbers don't match the floor you are on. Frankly speaking, this made it difficult to find my room for the first few days. Not a great set up.
Stayed 3 nights in Jul 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location for catching the U bahn for your daily sightseeing trips with a station about a 5 minute walk away. The nearby cafe's and restaurants offer a good variety of food. The hotel is well maintained with a large staff to keep ypur room clean. Also, the Berlin Central Station is a 10 minute uber drive to make your connection to BER airport. 24 hour reception is a plus.
Full view of the front of the hotel
Train to and from BER
Stayed 8 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of Mecure MOA Berlin

Everything was fine except for small thing. The shower pressure was very low. It was just enough to have a shower
Stayed 4 nights in Aug 2025

10/10 Excellent

Maxine Alice Elizabeth

Stayed 3 nights in Aug 2025

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, close to subway, no language difficulties Elderly customer, would have liked safety bars in shower.
Stayed 2 nights in Jul 2025

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Imran

Stayed 4 nights in Jul 2025

10/10 Excellent

Princess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool and convenient spot.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jonas

Liked: Cleanliness, property conditions & facilities
Wonderful place
Stayed 6 nights in Jun 2025

10/10 Excellent

Elisa Ferreira

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Comfortable and spacious rooms Close to shops and shopping centre Ubahn right across the street
Stayed 4 nights in Jul 2025