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Mercure Hotel MOA Berlin

4.0 star property
4-star family-friendly hotel near Grips-Theater, connected to a shopping center

Choose dates to view prices

Photo gallery for Mercure Hotel MOA Berlin

Reception
Ballroom
Lounge
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service

Explore the area

View in a map
Stephanstrasse 41, Berlin, BE, 10559
  • Place, Tiergarten Park
    ‪19 min walk‬
  • Place, Victory Column
    ‪4 min drive‬
  • Place, Bellevue Palace
    ‪5 min drive‬
  • Airport, Berlin (BER-Brandenburg)
    ‪35 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(61 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

Superior Room, 1 Queen Bed with Sofa bed (with extra bed)

8.6 out of 10
Excellent
(18 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 Queen Bed with Sofa bed

Standard Suite, 1 Queen Bed with Sofa bed

Standard Suite, 1 Queen Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Large Twin Bed

Standard Room, 1 Large Single Bed

Standard Room, 1 Large Twin Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Berlin

Mitte stay.Your stay at this Mitte hotel places you within 2 miles (3 km) of Grips-Theater and Victory Column. Reichstag Building is 3.3 mi (5.3 km) away.

What's nearby

  • Tiergarten Park - 19 min walk - 1.6 km
  • Victory Column - 4 min drive - 2.6 km
  • Classic Remise Berlin - 4 min drive - 2.1 km
  • Bellevue Palace - 5 min drive - 3.0 km
  • Charité - 6 min drive - 3.4 km

Getting around

  • Birkenstrasse U-Bahn - 3 min walk
  • Alt-Moabit Gotzkowskystr. Bus Stop - 5 min drive
  • Berlin (BER-Brandenburg) - 38 min drive

Restaurants

  • ‪Lichtblick - ‬3 min walk
  • ‪Mercure Hotel MOA Restaurant - ‬2 min walk
  • ‪Zum Stammtisch - ‬7 min walk
  • ‪Zaffke - ‬6 min walk
  • ‪Sugar Tapas Bar - ‬6 min walk

About this property

Mercure Hotel MOA Berlin

4-star family-friendly hotel near Grips-Theater, connected to a shopping center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center, 40 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 80730 square feet (7500 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the family-friendly Mercure Hotel MOA Berlin. Parking is available for a fee.

This 4-star Berlin hotel is smoke free.

  • 1 building
  • 336 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 80730 sq ft of conference space
  • 7500 sq m of conference space
  • Built in 2010
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Hotel MOA Berlin offers 336 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • In-room crib
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Hiking/biking trails
  • Shopping mall

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 3 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 11 for children
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Best Western Berlin Moa
Best Western Hotel Moa Berlin
Best Western Moa Berlin
Best Western Premier Berlin
Mercure Hotel MOA Berlin Hotel
Mercure Hotel MOA Berlin Berlin
Best Western Premier Moa Hotel
Hotel Moa Berlin
Moa Berlin
Moa Hotel Berlin
Mercure Hotel MOA Berlin Hotel Berlin
Mercure Hotel MOA Berlin
Mercure Hotel MOA
Mercure MOA Berlin
Mercure MOA

Mercure Hotel MOA Berlin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 579 out of 1009 reviews
Rating 8 - Good. 316 out of 1009 reviews
Rating 6 - Okay. 78 out of 1009 reviews
Rating 4 - Poor. 19 out of 1009 reviews
Rating 2 - Terrible. 17 out of 1009 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel is OK

Hotel location was not that great but not a bad one either. I like to stay in locations where the action is. This is not the hotel if that is what you are looking for. Had to take the subway to get to everything. I did not care for the neighbourhood either. When I arrived, I was very confused about how to get into the hotel. And the room numbers don't match the floor you are on. Frankly speaking, this made it difficult to find my room for the first few days. Not a great set up.
Stayed 3 nights in Jul 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location for catching the U bahn for your daily sightseeing trips with a station about a 5 minute walk away. The nearby cafe's and restaurants offer a good variety of food. The hotel is well maintained with a large staff to keep ypur room clean. Also, the Berlin Central Station is a 10 minute uber drive to make your connection to BER airport. 24 hour reception is a plus.
Full view of the front of the hotel
Train to and from BER
Stayed 8 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of Mecure MOA Berlin

Everything was fine except for small thing. The shower pressure was very low. It was just enough to have a shower
Stayed 4 nights in Aug 2025

10/10 Excellent

Maxine Alice Elizabeth

Stayed 3 nights in Aug 2025

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, close to subway, no language difficulties Elderly customer, would have liked safety bars in shower.
Stayed 2 nights in Jul 2025

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Imran

Stayed 4 nights in Jul 2025

10/10 Excellent

Princess

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool and convenient spot.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jonas

Liked: Cleanliness, property conditions & facilities
Wonderful place
Stayed 6 nights in Jun 2025

10/10 Excellent

Elisa Ferreira

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Comfortable and spacious rooms Close to shops and shopping centre Ubahn right across the street
Stayed 4 nights in Jul 2025

8/10 Good

Suyash, Eugene

Liked: Cleanliness, property conditions & facilities
The hotel and room are great but the surrounding area is shady.
Stayed 2 nights in Jun 2025

8/10 Good

Rebecca Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice hotel, over a supermarket which was handy. However I personally felt there wasn’t much else around. About 30 minute walk from train station and river which was fine in summer
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this hotel. Close to an underground station. Room was spacious. Excellent choice of food and drinks at breakfast time. Good choice of restaurants near by. Supermarket underneath the hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

JOSEPH

Stayed 1 night in Jul 2025

6/10 Okay

Jianwei

Its location is far from city center. Transportation can be difficult for some tourists.
Stayed 4 nights in Jun 2025

6/10 Okay

Nick

Liked: Cleanliness, property conditions & facilities
Hotel was fine, nice friendly staff, clean as it should be. Glad I added the breakfast on top of my reservation, amazing selection to choose from and set me up perfectly for the day exploring the city. It's got some lovely restaurants nearby, each one doing something different. I wouldn't say it's the best hotel as a base camp if you're the exploring type, I used an E-scooter as my means of transportation as it offered you the ability to get to the city centre more directly, whereas public transportation requires you to get on and off at various places which can be quite a pain if German isn't your native language.
Stayed 3 nights in Jun 2025

8/10 Good

Morag

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in, quiet hotel, big room and fantastic breakfast
Stayed 4 nights in Jun 2025

8/10 Good

Martyn

Liked: Cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities
I had a very poor experience with check in. I will not elaborate but it took 1 hour, after my arrival at 11pm. The following morning I went to Reception and the member of staff had not recorded the incidents. I made a verbal complaint but no one ever got back to me in the remaining 4 days I was there.
Stayed 4 nights in Jun 2025

6/10 Okay

Christine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Difficult to find front of the hotel, it looked like a side entrance for staff. Difficult to access the lobby. Had to take elevator to 2nd floor, no one to help carry suitcases up to lobby or our rooms. Area was questionable, not very clean.Room was clean, although air conditioning really did not cool the room Opened windows for cooler air. No comfortable lobby to hang out in at night. Area where there were booths to sit, which was located near the bar, we were told we had to buy something or leave. I would not recommend this hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Big rooms, c0nf9rtabkr and clean but woth a surprising
Stayed 2 nights in Jun 2025

10/10 Excellent

jemima lucie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place is huge, managed to get lost trying to find our room. The room was huge and really great, staff were lovely the car was good the restaurant food was a bit pricey but some nice places outside the hotel to eat. Very handy having a supermarket below. Comfy beds and good shower, everything you could think of provided in the room.
Stayed 3 nights in Jun 2025