There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. The eco-certified Motel One Berlin - Tiergarten also features complimentary newspapers in the lobby, shopping on site, and an elevator. For a fee, parking is available.
Iâve stayed at this hotel many times and itâs normally very good for the price point (with an excellent gin bar), but this time not so good.
Issue 1 - it was totally my mistake that I booked for one and there was two of us, but it was easily fixed, didnât need a change of room (all rooms are doubles) all that was needed was to pay for the extra person. The receptionist was particularly grumpy about all this and made an issue that we needed an extra duvet. (And towels but he forgot about thoseâŠ). I would have understood if heâd needed to find a different room but that wasnât the case.
Issue 2 - the hotel now has a (somewhat silly in my view) housekeeping system. There are two cards in the room. Do not disturb and Do not clean. If either (or both if you feel like it) of these cards are on the door, then your room doesnât get cleaned. Fine if a little bit confusing, (surely you can have a combined DND/do not clean card)⊠The problem was on the one day we wanted the room cleaned, we duly removed both cards in the morning and left for the day expecting the room to be done on our return. It wasnât, requiring a trip to reception to get clean towels..
Iâve stayed at this hotel many times and itâs normally very good for the price point, but this time not so good.
Issue 1 - it was totally my mistake that I booked for one and there was two of us, but itâs easily fixed, didnât need a change of room (all rooms are doubles) just needed to pay for the extra person. The receptionist was particularly grumpy about all this and made an issue that we needed an extra duvet. (And towels but he forgot about thoseâŠ). I would have understood if heâd needed to find a different room but that wasnât the case.
Issue 2 - the hotel now has a (somewhat silly in my view) housekeeping system. There are two cards in the room. Do not disturb and Do not clean. If either (or both if you feel like it) of these cards are on the door, then your room doesnât get cleaned. Fine if a little bit confusing, (surely you can have a combined DND/DN clean card)⊠but the problem was on the one day we wanted the room cleaned, we duly removed both cards in the morning and left for the day expecting the room to be done on our return. It wasnât requiring a trip to reception to get clean towels..
I recommend this hotel for your trip in Berlin :). The people were very kind and gave us advice to visit Berlin. Everything is accessible by foot or by taking the subway. The room was very cleaned and comfortable and the breakfast was complete and nice. For sure, I won't hesitate to come back here if I have the opportunity to travel to Berlin one more time :).
econd time in this hotel. The room is nice a little bit small but not a problĂšm very clean and quiet.
The staff is totally unfriendly. Checking was awful I was like there she was talking to me so rude and in my head I was thinking "OK give me my card and let me go"
Breakfast the same staff just ignore you no smile no welcome
Sorry guys but motel one will be my last choice for next stays in Berlin. There is a lot of hotels around and the staff makes the difference.