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Waldorf Astoria Berlin

Family-friendly 5-star hotel near Zoo Berlin

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Photo gallery for Waldorf Astoria Berlin

Presidential Suite, 1 King Bed | Living area
Junior Suite, 1 King Bed, City View | View from room
Astor Suite, 1 King Bed, Balcony, Tower | Living area
Front of property
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Hardenbergstr. 28, Berlin, BE, 10623
  • Place, Kurfürstendamm
    ‪1 min walk‬
  • Place, Zoo Berlin
    ‪6 min walk‬
  • Place, Kaufhaus des Westens
    ‪9 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(14 reviews)
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Tower

Premium bedding, pillowtop beds, minibar, in-room safe

Grand Suite, 1 King Bed, Tower

  • City view
  • 119 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Tower

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Tower

  • City view
  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Tower

Suite, 2 Single Beds, Tower

Suite, 2 Twin Beds, Tower

  • City view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | View from room

Junior Suite, 1 King Bed, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Astor Suite, 1 King Bed, Balcony, Tower

Astor Suite, 1 King Bed, Balcony, Tower | Living area

Astor Suite, 1 King Bed, Balcony, Tower

  • City view
  • 127 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • City view
  • 260 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Connecting Rooms (Family)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, Connecting Rooms (Family)

  • City view
  • 43 sq m
  • 2 bedrooms
  • Sleeps 4
  • 3 Twin Beds and 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Balcony, Tower

Premier Suite, 1 King Bed, Balcony, Tower | Living area

Premier Suite, 1 King Bed, Balcony, Tower

  • City view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Tower

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Suite, 1 King Bed, Tower

  • City view
  • 85 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Church View)

Deluxe Room, 1 King Bed, City View (Church View)

Deluxe Room, 1 King Bed, City View (Church View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Grand Suite, 1 King Bed, Balcony, Tower

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Grand Suite, 1 King Bed, Balcony, Tower

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Corner

Suite, 2 Bedrooms, Corner | View from room

Suite, 2 Bedrooms, Corner

  • Sleeps 4
  • 2 King Beds

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Property amenity

Hotel Zoo Berlin

Charlottenburg
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 862 reviews
The price is CA $218
CA $251 total
includes taxes & fees
Feb 18 - Feb 19
Hotel Zoo Berlin

About the area

Berlin

City center retreat .Within a 15-minute walk of this Charlottenburg hotel, you'll find Zoo Berlin and Kaufhaus des Westens. Potsdamer Platz and Brandenburg Gate are also within 3 miles (5 km).

What's nearby

  • Kurfürstendamm - 1 min walk - 0.2 km
  • Kaiser Wilhelm Memorial Church - 3 min walk - 0.3 km
  • Europa Center - 3 min walk - 0.3 km
  • Zoo Berlin - 6 min walk - 0.6 km
  • Kaufhaus des Westens - 9 min walk - 0.8 km

Getting around

  • Zoological Garden U-Bahn - 1 min walk
  • Zoological Garden Station - 2 min walk
  • Berlin (BER-Brandenburg) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Süss am Zoo - ‬1 min walk
  • ‪C/O Berlin Café - ‬2 min walk
  • ‪Comebuytea - ‬1 min walk
  • ‪Pho Noodlebar - ‬1 min walk

About this property

Waldorf Astoria Berlin

Family-friendly 5-star hotel near Zoo Berlin
Waldorf Astoria Berlin offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 15317 square feet (1423 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury Waldorf Astoria Berlin. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Berlin hotel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 31 levels
  • 2 bars or lounges
  • 15317 sq ft of conference space
  • 1423 sq m of conference space
  • Built in 2012
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Dining venue
Waldorf Astoria Berlin offers 232 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Waldorf Astoria Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • Dining table
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 40 per night)
  • Valet parking on site (EUR 40 per night)
  • Limited onsite valet and self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; EUR 49 for adults and EUR 25 for children
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Books
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 40-inch LCD TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 125 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 85.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 49 for adults and EUR 25 for children
  • Self parking fee: EUR 40 per night
  • Valet parking fee: EUR 40 per night
  • Pet fee: EUR 125 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 85.0 per night
  • A facilities fee includes use of: sauna; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 10:00 AM to 9:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Berlin Waldorf Astoria
Waldorf Astoria Berlin
Waldorf Astoria Hotel Berlin
Waldorf Astoria Berlin Hotel
Waldorf Astoria Berlin Hotel
Waldorf Astoria Berlin Berlin
Waldorf Astoria Berlin Hotel Berlin

Waldorf Astoria Berlin Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 744 out of 1000 reviews
Rating 8 - Good. 175 out of 1000 reviews
Rating 6 - Okay. 45 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and very comfortable. However the light switches were very difficult to understand. Instructions needed. The single face cloth was removed but not replaced. The staff were unfailingly courteous and helpful. Particularly the gentleman who greeted us at breakfast and the lady on the concierge desk.
Stayed 3 nights in Nov 2025

6/10 Okay

Yunus

Stayed 1 night in Nov 2025

10/10 Excellent

James, Upper Marlboro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Supportive staff, nice views
Stayed 1 night in Aug 2025

10/10 Excellent

James, Upper Marlboro

Liked: Cleanliness, amenities, property conditions & facilities
Good staff and excellent bfast
Stayed 2 nights in Aug 2025

10/10 Excellent

Samuel

Stayed 2 nights in Oct 2025

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful and clean place and the staff is amazing! M
Stayed 3 nights in Oct 2025

10/10 Excellent

Ryo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were delighted to have an opportunity to stay here, as it is so close to the zoo and convenient stores within around 10-minute walk, which added good experiences to our trip. Additionally, hotel members of staff were kind more than enough to support us.
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach nur Klasse
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful weekend at the Waldorf Astoria Berlin! Very new and very clean and fresh. Large rooms.
Stayed 2 nights in Sep 2025

2/10 Terrible

Mirela

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room did not have functional AC, instead of offering a different room they were brining up some portable ac, which required the window to be open. We had to get ready for the wedding and that got us being late, because we had to find a room at a Marriott and move asap. It was just an extremely hot day.
Stayed 1 night in Sep 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+ Experience at Waldorf Astoria Berlin

From the moment we arrived, the experience at the Waldorf Astoria Berlin was exceptional. Great check-in experience, amazing room etc. The concierge was helpful with dinner recommendations/reservations and my wife enjoyed her visit to the spa. Also, this hotel is very conveniently located next to the subway, so getting around Berlin is super easy from here. Would not hesitate to stay again.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities
Very nice people
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect hotel

The hotel had gifts and fruit for us in our room, and a beautifully hand written card for our wedding anniversary. The bed was incredible, the view was awesome, and the room was beautiful, well appointed and so comfortable. This was our first time at a Waldorf Astoria and we’re so glad we stayed at this friendly, welcoming hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Valeriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loved it. It's a pricey hotel but our stay was so comfortable that now my family only wants to stay at Waldorf Astoria.
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jie, Providence

Stayed 1 night in Aug 2025

10/10 Excellent

Jie, Providence

Stayed 1 night in Aug 2025

10/10 Excellent

Ilja, Thornhill

Liked: Cleanliness, staff & service, property conditions & facilities
Superb!
Stayed 4 nights in Aug 2025

10/10 Excellent

Chevalion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay so much I had to force myself to leave see the city. The staff was great and hotel is sehr schon (very beautiful). Needless to say I'm staying here anytime I visit Berlin.
Outside of hotel early morning
Entrance into hotel
Wall sign on pillars of the hotel entrance
View from hotel room
Stayed 3 nights in Aug 2025

10/10 Excellent

Nariman

Liked: Cleanliness, staff & service, property conditions & facilities
overall, very good hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Dining options are extremely limited
Stayed 8 nights in Jun 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent; area very nice. Dining options at hotel extremely limited
Stayed 8 nights in Jun 2025

10/10 Excellent

Francisco

Stayed 2 nights in May 2025