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Hotel City am Bahnhof

Property class: 3
3-star hotel in Old City of Bern, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel City am Bahnhof

A historic building with a green dome and a clock tower, surrounded by a tram station and a modern glass structure.
A hotel room with a bed, a desk, and a bathroom with a sink and mirror.
A glass staircase leading to a lobby with a sign reading "HOTEL CITY".
A reception area with a reception desk, a staircase, and a green wall.
A buffet with various food items and utensils.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Bubenbergplatz 7, Bern, BE, 3011
  • Place, Federal Palace
    ‪5 min walk‬
  • Place, Bern Art Museum
    ‪6 min walk‬
  • Place, Berner Munster
    ‪12 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪19 min drive‬

Room options

View all photos for Double Room

A hotel room with a large mirror, a sink, a bed, a chair, and a lamp.

Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a hanging coat rack, and a lamp.

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

A hotel room with two beds, a wardrobe, a chair, and a desk.

Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 29 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

A hotel room with two single beds, a small desk, a chair, and a wardrobe.

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Murphy Bed

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A multi-story hotel with a classic European architectural style, featuring a prominent entrance with outdoor seating and a visible sign indicating it is a hotel.

Stay KooooK Bern City – Online Check In

Old City of Bern
  • Free WiFi
  • Laundry
  • Housekeeping
  • Microwave
9.2 out of 10, Wonderful, 758 reviews
The price is CA $219
CA $247 total
includes taxes & fees
Nov 8 - Nov 9
Stay KooooK Bern City – Online Check In

About the area

Bern

Old City of Bern stay.With a stay at this Old City of Bern hotel, you'll be steps from Church of the Holy Ghost and Wege zu Klee. Prison Tower (Kafigturm) and Federal Palace are also within half a mile (1 km).

What's nearby

  • Federal Palace - 5 min walk - 0.4 km
  • Bern Art Museum - 6 min walk - 0.6 km
  • Berner Munster - 12 min walk - 1.1 km
  • Bern Town Hall - 12 min walk - 1.1 km
  • Bern Natural History Museum - 14 min walk - 1.2 km

Getting around

  • Bern (ZDJ-Bern Railway Station) - 2 min walk
  • Bern (BRN-Belp) - 23 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪tibits - ‬2 min walk
  • ‪Energy Kitchen Restaurant - ‬1 min walk
  • ‪Hans Im Glück - ‬1 min walk
  • ‪Atarashii - ‬2 min walk

About this property

Hotel City am Bahnhof

3-star hotel in Old City of Bern, connected to a shopping center
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel City am Bahnhof. You'll have access to the indoor pool and health club at a partner property.

This 3-star Bern hotel is smoke free.

  • 58 guestrooms or units
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hotel City am Bahnhof offers 58 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Pet friendly
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Property amenities

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 19 per person

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

am Bahnhof
City am Bahnhof
City am Bahnhof Bern
City am Bahnhof Hotel
City Bahnhof
City Hotel am Bahnhof
Hotel am Bahnhof
Hotel City am Bahnhof
Hotel City am Bahnhof Bern
Hotel City Bahnhof
Hotel City am Bahnhof Bern
Hotel City am Bahnhof Hotel
Hotel City am Bahnhof Hotel Bern

Frequently asked questions

How close is Hotel City am Bahnhof to the airport?

Hotel City am Bahnhof is 5.9 mi (23-min drive) away from the Bern (BRN-Belp) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel City am Bahnhof?

As of Oct 29, 2026, prices found for a 1-night stay for 2 adults at Hotel City am Bahnhof on Nov 1, 2026 start from CA $213, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel City am Bahnhof have an airport shuttle?

Airport shuttle services are not available at Hotel City am Bahnhof.

Does Hotel City am Bahnhof offer free breakfast?

Free breakfast isn’t provided at Hotel City am Bahnhof, but buffet breakfast is offered for a fee of CHF 19 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Hotel City am Bahnhof?

No, there is no casino at this hotel, but Jackpot Spielcasino Bern (8-min walk) is nearby.

What time is check-in at Hotel City am Bahnhof?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hotel City am Bahnhof?

Free parking is not available at this hotel.

Does Hotel City am Bahnhof have a pool?

Hotel City am Bahnhof does not have a pool, but guests have access to a nearby indoor pool.

Does Hotel City am Bahnhof have a spa?

There are no spa services available at this hotel.

How close is Hotel City am Bahnhof to downtown Bern?

Hotel City am Bahnhof is 0.4 mi away from Bern.

Hotel City am Bahnhof Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 160 out of 693 reviews
Rating 8 - Good. 302 out of 693 reviews
Rating 6 - Okay. 165 out of 693 reviews
Rating 4 - Poor. 47 out of 693 reviews
Rating 2 - Terrible. 19 out of 693 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great staff. Hotel is a bit old but super close to the train station
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good nice clean staff professional and friendly
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - room was comfortable and spacious, staff were very friendly and helpful and the hotel was very conveniently located
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, decent price. But the fridge didnt work and there was no air conditioner and it was super hot.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location near train and hotel provided local transportation voucher.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Dated with no air flow. Ok if low cost but was expensive Location is good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location right next to the train station was perfect. The staff was very helpful suggesting dining options.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and staff were all amazing and helpful. Would stay again.
Stayed 2 nights in May 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outdated and shabby. Avoid
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Shopping was easy and we had breakfast in the nearby area.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay in this hotel.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been using this hotel for 30 years and love it each time I visit. Breakfast is good and I love the proximity to the train station and shopping.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Excellent rates.
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the hotel last year because the location is excellent for my plans. And I came back because the people are very friendly.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient

Convenient to the train station for an overnight visit to Bern.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location - across from the main train station and bus terminal. East to get around. Also had a great Buffett breakfast. Plenty of choic
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady in front desk service is very kind and helpful!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as it is near the main train station. Basic amenities for the price.
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station. Very walkable to old town Bern and/or quick bus ride. Very helpful with storing our luggage as we arrived before check-in.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Clean. Best hotel on our trip through Europe!
Stayed 1 night in Jul 2024