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Waterloo Hotel Lodge

3.0 star property
3-star spa hotel near Eryri National Park

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Photo gallery for Waterloo Hotel Lodge

Spa
Lunch and dinner served
Family Room (Superior Lodge) | Living area
Superior Twin Room (Lodge)
Superior Twin Room (Lodge)

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Holyhead Road, Betws-Y-Coed, Wales, LL24 0AR
  • Place, Eryri National Park Visitor Centre
    ‪12 min walk‬
  • Place, Gwydyr Forest
    ‪17 min walk‬
  • Place, Zip World Betws-y-Coed
    ‪3 min drive‬

Room options

View all photos for Double Room (Hotel)

Double Room (Hotel)

Double Room (Hotel)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Lodge)

Standard Twin Room (Lodge)

Standard Twin Room (Lodge)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Lodge)

Superior Double Room (Lodge)

Superior Double Room (Lodge)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (Lodge)

Superior Twin Room (Lodge)

Superior Twin Room (Lodge)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Superior Lodge)

Family Room (Superior Lodge)

Family Room (Superior Lodge)

9.6 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Standard Double Room (Lodge)

Standard Double Room (Lodge)

Standard Double Room (Lodge)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Accessible

Superior Twin Room, Accessible

Superior Twin Room, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

About the area

Betws-Y-Coed

In Betws-Y-Coed .Your stay at this Betws-Y-Coed hotel places you within a 10-minute walk of Lledr Valley and St Michael's Church. Conwy Valley Railway Museum and Eryri National Park Visitor Centre are also within half a mile (1 km).

What's nearby

  • Eryri National Park Visitor Centre - 12 min walk - 1.1 km
  • Gwydyr Forest - 17 min walk - 1.5 km
  • Zip World Betws-y-Coed - 3 min drive - 3.1 km
  • Conwy Falls - 3 min drive - 3.5 km
  • Swallow Falls - 5 min drive - 4.5 km

Getting around

  • Betws-Y-Coed Station - 9 min walk
  • Manchester Airport (MAN) - 101 min drive

Restaurants

  • ‪Hangin' Pizzeria - ‬9 min walk
  • ‪The Stables - ‬9 min walk
  • ‪The Pont-y-Pair Inn - ‬13 min walk
  • ‪Tyn Y Coed - ‬8 min drive
  • ‪Tir A Mor - ‬7 min drive

About this property

Waterloo Hotel Lodge

3-star spa hotel near Eryri National Park
Waterloo Hotel Lodge offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A hot tub, a sauna, and spa services are also featured at the business-friendly Waterloo Hotel Lodge. Free self parking is available.

This 3-star Betws-Y-Coed hotel is smoke free.

  • 44 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Front-desk safe
  • Terrace
  • Garden
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waterloo Hotel Lodge offers 44 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and fans. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

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The Swallow Falls Inn - The Inn Collection Group

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 25 reviews
The price is CA $139
CA $167 total
includes taxes & fees
Nov 2 - Nov 3
The Swallow Falls Inn - The Inn Collection Group

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 8.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Waterloo
Best Western Waterloo Betws-y-coed
Best Western Waterloo Hotel & Lodge
Best Western Waterloo Hotel & Lodge Betws-y-coed
Waterloo Best Western
Best Western Waterloo Htl Ldg Hotel Betws-y-coed
Best Western Waterloo Htl Ldg
Waterloo Hotel Lodge Betws-y-coed
Waterloo Betws-y-coed
Best Western Waterloo Hotel Lodge
Waterloo Hotel Lodge Hotel
Waterloo Hotel Lodge Betws-Y-Coed
Waterloo Hotel Lodge Hotel Betws-Y-Coed

Reviews

Waterloo Hotel Lodge Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 451 out of 740 reviews
Rating 8 - Good. 206 out of 740 reviews
Rating 6 - Okay. 60 out of 740 reviews
Rating 4 - Poor. 17 out of 740 reviews
Rating 2 - Terrible. 6 out of 740 reviews

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lisa

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great location. 10min walk into Betws-y-coed. Loads of parking at the hotel. We stayed in a Delux Double room which had recently been renovatated and it was beautiful with a huge comfy bed, a sofa, a modern bathroom, separate free standing bath in the bedroom plus a outside seating area. The bath was ideal to relax in after a day exploring. Our only issue was finding a large clump of hair on the bathroom floor which the cleaners must have missed. Not a major problem, we simply picked it up with a tissue and binned it... but not great! The hotel also has a pool and gym, but we didn't use these. From the outside, the hotel overall looks tired and dated. But if you book a renovated room, you can't go wrong. We would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in one of the lodge rooms after doing the Welsh Three peaks. Being able to park right outside the room was a really helpful. The room was spacious and comfortable, and the half price access to health spa was a real bonus. Will be staying again
Stayed 1 night in Jun 2025

8/10 Good

Stuart

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a quiet, accessible room which was very comfortable. Staff were helpful and pleasant.
Stayed 2 nights in Jun 2025

8/10 Good

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very comfortable stay in one of the lodges. Great location with lots to see and do in the area, especially if you like outdoor activities. Snowdon hikes are a 15/30 minute drive away depending on what route you take up the mountain. Having free access to the swimming pool and hot tub is wonderful after a days hiking. Only negative was the quality and quantity of the breakfast was a bit lacking.
Stayed 3 nights in Jun 2025

6/10 Okay

Miles

Liked: Cleanliness, staff & service
Property is tired, needs smartening up.
Stayed 3 nights in Jun 2025

6/10 Okay

Gwenfair

Travelled with partner
Liked: Cleanliness, staff & service
Didn't find it had what we've had in other hotels for the price. Have had a lovely modern room with pool and spa for a lot less money in the past..
Stayed 1 night in Jun 2025

10/10 Excellent

Nizam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location, very helpful staff. A 3 star hotel that felt like a 4 star one. Good breakfast too. Very impressive.
Stayed 2 nights in Jun 2025

8/10 Good

Marta

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Spacious lounge

Great for overnight stay after a hiking trip. Comfy and spacious Lodge, reaturant and bar for convenience ( not used pool or breakfast- for an extra pay). Bathroom needs a good scrub tho, mouldy around bath tub and between tiles ( needed a bath to defrost after hike). Iron, hairdryer, coffee and tea- all there
Stayed 1 night in May 2025

4/10 Poor

gareth

Liked: Staff & service
Disliked: Room comfort

Average

When we booked this we where expecting a nice hotel room as shown in the pictures but when we checked in we where put in a apartment at the side with really poor natural light which kind of spoilt our stay
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family

Nice hotel

Nice little place with all amenities catered for. Small pool And added bonus to stay.
Stayed 2 nights in May 2025

6/10 Okay

Jesica Berenice

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a lovely experience

What a lovely calm hotel. Loved that it was just a short stroll from the necessaries, beautifully quiet location. Everything was easy and staff super friendly. Spa was spotless. Breakfast delicious, plenty of lovely choices, some fresh uncut bread would have have elevated it. One hundred per cent would stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Baz

Stayed 2 nights in Feb 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and facilities, room was a little too hot, but a fan was provided
Stayed 4 nights in May 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Amenities
We had a great stay in a family lodge. Brilliant, clean and smart. Definitely recommend
Stayed 1 night in May 2025

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location Food plenty of choice
Stayed 3 nights in May 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Waterloo. The staff were super friendly as well. Would go back any day
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything really good service. Will be recommending to people.
Stayed 2 nights in May 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

SHEENA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Angie, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful lodge , spacious clean and very comfortable with an outside area. 5 stars all round. I thought the front doors could do with a little care and paint but otherwise everything was perfect
Stayed 1 night in Apr 2025