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Nemea Appart Hotel Les Hauts de Milady Biarritz

4.0 star property
4-star aparthotel near Cote des Basques

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Photo gallery for Nemea Appart Hotel Les Hauts de Milady Biarritz

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Front of property
Front of property
Reception
1 bedroom, soundproofing, free cribs/infant beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Kitchen
  • Housekeeping
  • Breakfast available
  • Pet-friendly

Explore the area

Map
24 Av. de la Milady, Biarritz, Pyrénées-Atlantiques, 64200
  • Cote des Basques
    ‪6 min walk‬
  • Le Gare du Midi
    ‪17 min walk‬
  • Port-Vieux Beach
    ‪18 min walk‬
  • Biarritz (BIQ-Pays Basque)
    ‪5 min drive‬

Room options

View all photos for Classic Apartment

1 bedroom, soundproofing, free cribs/infant beds, free WiFi

Classic Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Classic Apartment

1 bedroom, soundproofing, free cribs/infant beds, free WiFi

Classic Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Studio

Mini-fridge, microwave, stovetop, electric kettle

Classic Studio

  • 28 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Classic Apartment

1 bedroom, soundproofing, free cribs/infant beds, free WiFi

Classic Apartment

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

About the area

Biarritz

Close to the beach.Your stay at this Biarritz aparthotel places you within a 10-minute walk of Cote des Basques and Bay of Biscay. Thalmar and Marbella Beach are also within half a mile (1 km).
View more Aparthotels in BiarritzOpens in a new window

What's nearby

  • Cote des Basques - 6 min walk - 0.6 km
  • Le Gare du Midi - 17 min walk - 1.5 km
  • Port-Vieux Beach - 18 min walk - 1.5 km
  • Biarritz Aquarium - 19 min walk - 1.6 km
  • Biarritz Lighthouse - 5 min drive - 3.9 km

Getting around

  • Biarritz Station - 4 min drive
  • Biarritz (BIQ-Pays Basque) - 9 min drive

Restaurants

  • ‪La Tantina de Burgos - ‬4 min walk
  • ‪Le Surfing - ‬13 min walk
  • ‪Etxola Bibi - ‬9 min walk
  • ‪Carlos - ‬13 min walk
  • ‪Les 3 Salsas - ‬7 min walk

About this property

Nemea Appart Hotel Les Hauts de Milady Biarritz

4-star aparthotel near Cote des Basques
Nemea Appart Hotel Les Hauts de Milady Biarritz offers its guests an indoor pool and an outdoor pool. Public spaces have free WiFi. Nemea Appart Hotel Les Hauts de Milady Biarritz also features multilingual staff, a fireplace in the lobby, and pool umbrellas. Parking is available for a fee.

This 4-star Biarritz aparthotel is smoke free.

  • 121 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • No smoking on site
Nemea Appart Hotel Les Hauts de Milady Biarritz offers 121 accommodations with hair dryers. Accommodations at this 4-star aparthotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 109-cm flat-screen televisions come with satellite channels. Housekeeping is provided daily.

Languages

English, French

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 10 per day)

Family friendly

  • Free crib

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Stovetop
  • Toaster

Dining

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; EUR 16 per person

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 109-cm flat-screen TV with satellite channels

Comfort

  • Heating

Pets

  • Pet friendly
  • Up to 11 lbs per pet
  • Fee: EUR 8 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 121 units
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (3:00 AM - 8:00 PM) and Saturday - Sunday (5:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet, per day
  • Weight limit: 11 lbs per pet
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Covered self parking fee: EUR 10 per day
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: EUR 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Mastercard, American Express, ANCV Chèques-vacances, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.

Property is also known as

Nemea Appart'hôtel Les Hauts de Milady
Nemea Appart Hotel Les Hauts de Milady Biarritz Biarritz
Nemea Appart Hotel Les Hauts de Milady Biarritz Aparthotel

Nemea Appart Hotel Les Hauts de Milady Biarritz Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 172 reviews
Rating 8 - Good. 67 out of 172 reviews
Rating 6 - Okay. 36 out of 172 reviews
Rating 4 - Poor. 16 out of 172 reviews
Rating 2 - Terrible. 8 out of 172 reviews

7.6/10

Cleanliness

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Rosie

Travelled with family
Liked: Cleanliness, amenities
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Unprepared for heat wave.

Property is ok, not having Air Conditioning was expected, poor ventilation and no fans was not. Buildings not designed to endure temps close to 40 yet was over. Would make me think twice about booking there again in July-August.
Stayed 2 nights in Aug 2024

6/10 Okay

Vikki

Travelled with family
Great indoor pool & spa and small outside pool.Underground parking was tricky - not clear how to access it - description of procedure on website would be helpful (waiting area in blue bays outside) then check in to get the code to access the parking. The main issue was a lack of air con in the apartment (wrongly assumed it would be included in a newish building). Consequently the ground floor apartment was stuffy and a bit unpleasant.
Stayed 3 nights in Jul 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good basic Appart’hotel. Rooms were spacious enough and the outdoor pool was nice for a dip. The indoor pool with sauna etc definitely gave the standard of the hotel a boost. Nice 1 mile walk along the coastline into the city centre, or the bus stop is close to the hotel. Areas for improvement/watch-outs….. our room was not cleaned once in 4 days. The amenities were pretty basic for an Appart’hotel - for 4* you would expect ac in the rooms but sadly not (reception loaned us a fan). Contrary to the info on the booking- no parasols are but the pool area and earned- there is no food/drink provision after breakfast. Finally, remember they’ll hold a 150euro deposit to ensure you leave the appt “tidy” - so make sure you do. Would stay here again but the above points would improve the overall experience.
Stayed 4 nights in Aug 2024

2/10 Terrible

Arda, London

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness

Nice hotel close to beaches

Great hotel, good condition, everything worked as intended and it was comfortable. However if you stay on side of the road it’s way to noisy, very loud cars and motorcycles, not forgetting the glas container that was emptied at 7:30 am. The biggest issue is if you stay in summer, no A/C makes it very uncomfortable, the heat is way too much to handle. The staff helped us, did what they could to assist so a big compliment here, they managed to get us a better room. Still, when temperatures go up I wouldn’t make this my favorite destination, it’s beautiful though.
Stayed 4 nights in Jul 2024

6/10 Okay

atle

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness

Great location but why no air conditioning?

Very strange to find a newly built hotel with NO AIR CONDITIONING! The receptionist kindly lent us a fan which helped a little. There was no extractor fan in the toilet either, which meant it smelled pretty bad. The location is fantastic and the views of the sea are stunning. At the end of our stay, we were expected to clean the apartment, strip the beds and remove all rubbish. Not a major problem but we weren’t expecting this.
Stayed 2 nights in Jun 2024

8/10 Good

Hilary

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Fab7lous find. Definitely recommend
Stayed 2 nights in Jun 2024

6/10 Okay

Craig

Travelled with family
Disliked: Cleanliness
Our room was rather dirty The kettle was filthy and had a brown skin on bottom of it , the pots hadn’t been washed by previous occupants . The tiled floor was dirty and walls covered in marks When we reported this to receptionist we were told this is the normal for dirty walls and floors and they done nothing about it The toilet brush was filthy and toilet was dirty The bedroom door couldn’t close because it hit the bed There is no exterior lighting to property and passageways can be very dark at nighttime Reception says open to 8pm was closed earlier twice during stay cause staff were in the gym working out
Stayed 4 nights in Mar 2024

8/10 Good

Hilary

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023

4/10 Poor

David

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Outstanding

Excellent place, top location, less than 5 minutes walk from the beach. Top-notch facilities with the indoor & outdoor swimming pool, sauna, hammam and gym. Modern appartement with everything you need to prepare your meals when you don't want to eat out.
Stayed 13 nights in Jul 2022

6/10 Okay

Magali

Travelled with family
L établissement est bien situé, proche du centre et de la plage. Petit bémol , la piscine intérieure était fermée, nous l avons appris qu une fois sur place. Ils ne répondent pas au téléphone 😕 plusieurs essais et à chaque fois messagerie pleine donc on ne peut pas laisser de message 😕. Cuisine très fonctionnelle mais il n y a qu un seul rouleau papier toilette à disposition il faut acheter les autres . La ventilation assez forte en bruit lorsque vous dormez dans le salon.
Stayed 4 nights in Mar 2025

4/10 Poor

Olivier

Disliked: Cleanliness, room comfort

Une belle deception

Séduits par la promesse d’un hôtel 4 étoiles et par son emplacement idéal, nous avons malheureusement été très déçus par notre séjour. ❌ Piscine fermée sans information préalable et délais non respectés L’une des principales raisons de notre choix était la présence d’une piscine, mise en avant sur la plateforme Hôtels.com. À notre arrivée, nous avons découvert qu’elle était fermée, une information qui n’était pas mentionnée sur la plateforme de réservation. Lorsque nous avons signalé ce point à la responsable, elle nous a renvoyés vers leur propre site, affirmant qu'il était à jour et que nous aurions dû vérifier là-bas. Seulement, la piscine était annoncée comme fermée jusqu’au 8… et pourtant, le 9, elle n’était toujours pas accessible ! La plateforme de réservation ne peut donc pas être tenue pour responsable, contrairement aux justifications avancées par l’hôtel. ❌ Propreté très insuffisante Le ménage laisse à désirer : Vitres sales, Sol collant, Toiles d’araignée et poussière omniprésentes. Après avoir signalé ces points à la réception, un ménage supplémentaire a été organisé. Pourtant, même après cette intervention, l’état de propreté restait très insuffisant (photos à l’appui). Difficile de croire les affirmations selon lesquelles tout est fait pour assurer un ménage irréprochable. ❌ Un rapport qualité/prix injustifié Au vu du prix pratiqué, de la classification 4 étoiles et des prestations annoncées, le niveau de service est loin d’être à la hauteur.
Stayed 7 nights in Mar 2025

4/10 Poor

Alexandre

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Guillaume

Travelled with family
Liked: Amenities, property conditions & facilities
Bien équipé. Pas de vue océan comme le laissait penser les photos du site. Sol pas très propre (poils de chien). Matelas fatigués et pas d'alaise. Traces noires sur les murs et joints de baignoires. WC passables.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

À éviter...

Literie horrible pour les adultes, obligé de dormir dans le lit enfant qui lui a un vrai matelas et non un vieux clip clap dépliant
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Peut mieux faire au niveau du service

L’accueil à la réception est plutôt froid comme tout le reste. L’immeuble est récent et plutôt propre et entretenu. L’appartement avec 1 chambre est plutôt spacieux pour 2, mais manque de décoration et la literie n’est pas très ferme. Nous avons préféré dormir dans le canapé-lit pour ne pas nous casser le dos. Le service est déplorable. Pour un 4 étoiles, il vous sera demandé de ramasser vous-même votre plateau de petit-déjeuner. Ne le sachant pas, nous avons été rattrapé par le personnel à la sortie de la salle le 1er jour nous demandant de ramasser notre plateau. Le petit-déjeuner est plutôt sommaire et pour 14€ vous mangez industriel et pas de la meilleure qualité. Par ailleurs le personnel ne connaît pas le mot « bonjour » et limite ne parle pas français. Le positif de ce séjour: il est bien insonorisé et idéalement situé à quelques pas de la plage de la Milady, et centre-ville accessible à 10-15 mns à pieds.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Travelled with family
Disliked: Cleanliness, room comfort

A fuir

Pour un hôtel 4 étoiles on s’attend as quelle que chose de classe et avec des prestations. Bah cette hôtel ne mérite pas c’est étoile oui il est jolie d’extérieur et le hall d’entrée et son emplacement est top mais c’est tout. Payer un logement pour dormir sur un clic clac pas confortable les lit n’était pas fait c’était as nous de le faire car il estime que c’est au client de le faire. Le ménage as était fait à moitié de la poussière un peut partout des tache au sol. Sans oublier les serviettes mis à disposition tacher et abîmé et le matelas aussi était tout tacher. Pour un établissement comme cela on n’a était très déçu surtout pour le prix et l’accueille inexistant je recommande pas à fuir.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tony

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025