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The Burgundy

2.5 star property
Hotel near The Village in Big Bear Lake

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Photo gallery for The Burgundy

Family Loft
Studio Suite | Living area
Family Loft | Living area
Traditional Cabin | Living area
Family Loft | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi

Explore the area

View in a map
41121 Big Bear Blvd, Big Bear Lake, CA, 92315
  • Place, The Village
    ‪5 min walk‬
  • Place, Big Bear Visitor Center
    ‪8 min walk‬
  • Place, Snow Summit
    ‪3 min drive‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪43 min drive‬

Room options

View all photos for Family Cabin, 2 Queen Beds

Family Cabin, 2 Queen Beds

Family Cabin, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room

Double Room

7.8 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Loft

Family Loft | Living area

Family Loft

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Economy Cabin

Economy Cabin

Economy Cabin

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Cabin

Economy Cabin

Economy Cabin

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

7.0 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin | Living area

Traditional Cabin

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Cabin

Traditional Cabin

Traditional Cabin

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Mountain view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Comfort Suite

Comfort Suite

Comfort Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

About the area

Big Bear Lake

City center stay.You'll be within half a mile (1 km) of The Village and 2 miles (3 km) of Snow Summit with a stay at this Big Bear Lake hotel. Pine Knot Park and Meadow Park are also within half a mile (1 km).

What's nearby

  • Big Bear Lake - 3 min walk - 0.3 km
  • The Village - 5 min walk - 0.5 km
  • Meadow Park - 7 min walk - 0.6 km
  • Big Bear Visitor Center - 8 min walk - 0.8 km
  • Snow Summit - 3 min drive - 2.6 km

Getting around

  • John Wayne Airport (SNA) - 120 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tropicali - ‬9 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪The Copper Q - ‬11 min walk
  • ‪Teddy Bear Restaurant - ‬10 min walk

About this property

The Burgundy

Hotel near The Village in Big Bear Lake
The Burgundy offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Barbecue grills, a vending machine, and multilingual staff are also featured at The Burgundy. Free self parking is available.

This Big Bear Lake hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Business facilities
  • Staff is multilingual
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Fireplace in lobby
  • No smoking on site
  • 1 conference room
The Burgundy offers 40 accommodations. Accommodations offer separate sitting areas. This Big Bear Lake hotel provides complimentary wireless Internet access. Bathrooms include showers with hydromassage showerheads. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Children's games
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Bicycle shuttle
  • Hot tub
  • Outdoor pool
  • Ski passes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Shower
  • Towels provided

More

  • Heating
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - midnight)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • The seasonal pool will open March 01 and close September 15.
  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Black Forest Big Bear Lake
Black Forest Lodge & Cabins
Black Forest Lodge & Cabins Big Bear Lake
Black Forest Lodge Cabins Big Bear Lake
Black Forest Lodge Cabins
Black Forest Cabins Big Bear
Black Forest Lodge And Cabins Hotel
Black Forest Lodge And Cabins Big Bear Lake
Black Forest Lodge And Cabins Hotel Big Bear Lake

The Burgundy Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 509 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 119 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel is under construction and I couldn’t find the temporary hotel office right away. Very disappointing
Stayed 2 nights in Nov 2025

6/10 Okay

Paul

Stayed 2 nights in Oct 2025

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Stanislav

Had really noisy neighbors but other than that it was a fun - budget friendly location
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and staff were very helpful. A suggestion would be to have a dresser in the room, and wood for first night fire. I would stay here again
Stayed 2 nights in Oct 2025

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I picked this place due to some good reviews and the location; it was quite close to the Village shopping area and right on the main street, Big Bear Blvd. No problems checking in, but when the person told me that they were going through upgrades but the cabin I was staying in (Belclare) hadn't been upgraded yet, I took that as a warning, like things aren't going to be so great. I rented a single cabin that was not attached to any other units so it was nice and quiet. I knew it was going to be "rustic" and I didn't expect it to be a four star hotel, but it was a bit lacking. The place looked and smelled clean, but after walking around in my socks for a little while, I noticed the bottoms of my socks were turning black. They should have mopped all the floors, not just vacuumed. The bathroom had the same issue, the floors looked clean, but they were not. Shower head needed to be replaced, there was plenty of hot water but the shower head is so old it was not spraying properly. It was also loose, and I just pulled my toolkit from the car and tightened it so that at least the nozzle was not just pointing straight down. The bed was fine, a little soft, but I slept well. The heater and air conditioner were functional, although the heater is SUPER old and seemed a bit dangerous, it still worked and none of the smoke detectors went off. I guess I just drew the short straw on this one.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved everything plus the staff is very friendly
Stayed 1 night in Sep 2025

10/10 Excellent

michael, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice place .spa inside the room. Quiet.the staff were good. The guy I forgot the name and the lady. They were both good and polite and very accommodating .i will definitely comeback when I go to big bear again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Raul

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Sep 2025

8/10 Good

Aida

Liked: Staff & service, amenities
Newly remodeled rooms however it’s not the most quality remodel. Just made to look decent. Not enough room in the bathroom to place toiletries. Stayed for 1 night, would stay again if it’s for 1 night.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Charisse Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
I like our cabin! definitely coming back :)
Stayed 1 night in Sep 2025

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
This look nothing like the pictures you have posted on your website. There was only one cup for two people to drink from ,one chair for a person to sit and no microwave as they said he would have, no hangers to hang our clothes ,and it seemed like the room was still under the construction the bathroom door wouldn't even open we have to push it open or push it to close it was a terrible to stay. But the staff were nice
Stayed 1 night in Sep 2025

6/10 Okay

FRANKLIN, lahaina

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Great staff but property is very old Was overpriced for what you get Stay at a newer property
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

This is a beautiful property with super cute cabin rooms and suites. They have a heated pool, hot tub, and basketball court. Parking is free. There's breakfast of bagels, muffins and breads in the check in building. We just stayed one night and it was perfect for us.
Stayed 1 night in Sep 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice they were doing some remodeling and construction onsite the continental breakfast could use a few more items - especially for non coffee drinkers or kids. All and all nice stay
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent and it was a cozy little cabin.
Stayed 2 nights in Aug 2025

10/10 Excellent

LENNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a weekend. Nice cabins. Breakfast was light, just pastries but hotel was fun
Stayed 2 nights in Sep 2025

2/10 Terrible

Humayara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Before you go check with the property which room you will get because they have very old unclean room
Stayed 2 nights in Aug 2025

10/10 Excellent

Aida

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for my parents to stay when they went to Octoberfest and they liked the room they received. I booked a room with 2 queen beds and it was spacious and newly remodeled. The only thing they would like to see improved was the “breakfast”or lack there of. They would stay here again is what they told me.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff. Outdoor hot tub needs jets fixed.
Stayed 3 nights in Sep 2025

8/10 Good

josh

Stayed 2 nights in Sep 2025

10/10 Excellent

Tiffany, Helendale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and attentive, however the spa temperature could definitely be kicked up a couple of knotches.
Stayed 1 night in Sep 2025

4/10 Poor

DAT

Disliked: Cleanliness
Stayed 1 night in Sep 2025