avid Hotels Billings West by IHG

2.5 star property
Enjoy the indoor pool at this Billings hotel

Choose dates to view prices

Photo gallery for avid Hotels Billings West by IHG

Exterior
Point of interest
Free daily on-the-go breakfast
Exterior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
3350 Ember Lane, Billings, MT, 59102
  • Place, Reef Indoor Water Park
    ‪3 min walk‬
  • Place, ZooMontana
    ‪13 min walk‬
  • Place, Rimrock Mall
    ‪6 min drive‬
  • Airport, Billings, MT (BIL-Logan Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

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About the area

Billings

In Billings .Stay at this Billings hotel and you'll be within half a mile (1 km) of Reef Indoor Water Park and 2 miles (3 km) of Advanced Care Hospital of Montana. ZooMontana and Geyser Park are also within 2 miles (3 km).

What's nearby

  • Reef Indoor Water Park - 3 min walk - 0.3 km
  • ZooMontana - 13 min walk - 1.1 km
  • Advanced Care Hospital of Montana - 14 min walk - 1.2 km
  • Rimrock Mall - 6 min drive - 6.6 km
  • Rocky Mountain College - 10 min drive - 11.0 km

Getting around

  • Billings Logan Intl. Airport (BIL) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Manny's - ‬5 min drive
  • ‪Canyon Creek Brewing - ‬3 min drive
  • ‪Five Guys - ‬4 min drive
  • ‪Dairy Queen - ‬4 min drive

About this property

avid Hotels Billings West by IHG

Enjoy the indoor pool at this Billings hotel
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is served daily. An indoor pool, a vending machine, and express check-in are also featured at the business-friendly avid Hotels Billings West by IHG.

This Billings hotel is smoke free.

  • 75 guestrooms or units
  • 4 levels
  • Built in 2023
  • To-go breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Elevator
  • No smoking on site
Avid Hotels Billings West by IHG offers 75 accommodations with irons/ironing boards and complimentary toiletries. 49-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

avid Hotels Billings West by IHG Hotel
avid Hotels Billings West an IHG Hotel
avid Hotels Billings West by IHG Billings
avid Hotels Billings West by IHG Hotel Billings

avid Hotels Billings West by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 208 out of 269 reviews
Rating 8 - Good. 42 out of 269 reviews
Rating 6 - Okay. 11 out of 269 reviews
Rating 4 - Poor. 4 out of 269 reviews
Rating 2 - Terrible. 4 out of 269 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all fairness, this has been a great experience so i can't really fault construction. Out of the properties control. But it was hard to get to the property. There were detour signs but it took me twice to see them. Everything on property is excellent!!
Stayed 1 night in Sep 2025

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average Airport Hotel

Front desk staff was great but other staff was less than friendly. The elevator floor was dirty the whole time we were there with muddy footprints. Some hot Breakfast food ran out before 7:30am and we were told that there wouldn’t be another shipment for a few days. Poor planning and ordering for a summer vacation season
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, very clean
Stayed 1 night in Jul 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

We had to change rooms because of small screaming kids in room directly above us. The woman behind the desk could not have been nicer and we were set up in 5 min flat. Great customer service! Her name was Emily-5 Star!
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Stayed 1 night in Jul 2025

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ryan who checked us in was so nice and very helpful. The rooms are nice, the bed is so comfortable. The breakfast was lacking, but that was our only complaint. I loved this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Don

Stayed 1 night in Jul 2025

10/10 Excellent

Mary Jeter, Prosper

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Parking lot well lit. Staff VERT nice. Great value.
Stayed 1 night in Jul 2025

8/10 Good

Kenneth

Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location! Close to the mall, water park and zoo! Plenty to go around the property with the pool as well! Loved our stay
Stayed 1 night in Jul 2025

8/10 Good

John

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and fairly new. The staff was polite and attentive.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Jun 2025

10/10 Excellent

bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
The lady working the breakfast was very efficient and the place was kept clean
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Stayed 1 night in May 2025

10/10 Excellent

Medina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very nice staff. Breakfast was good. Had hot items. Very satisfied with our stay!!
Stayed 1 night in Jun 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super helpful and friendly. The property was extremely clean and comfortable. There were several restaurants within walking distance that were delicious.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maryann

Stayed 1 night in Jun 2025

10/10 Excellent

Gail

Travelled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025