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4.4 out of 5

"Very fast friendly service!! Clean room and grear amenities! " More

By a verified traveller on Sun 03 Mar 2024

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Hotel Description

Billings guestrooms with comfy beds

In Billings

Within 2 miles (3 km) of this Billings hotel, you'll find Norm Schoenthal Island and Yellowstone River. Riverfront Park and Copper Creek Casino are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $210* Per night/room 4 Apr. - 5 Apr.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub (Woodland Mist Room)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Kelly Inn & Suites ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Kelly Inn & Suites

Everyone (7) Couples (2) Family (7)
5 out of 5
The cookies were terrific. Everything was very clean. The pool and hot tub had handicap accessible entry. Excellent place. We would gladly stay there again.

Posted by on 30 Jun. 2023

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Comment from Hotel Management

30 Jun. 2023 by Maria

Thank you for taking the time to let us know how your stay was. We appreciate your business and comments. We are happy to hear that you liked and enjoyed our hotel. We hope you will continue to stay with us when in Billings.

5 out of 5
Very fast friendly service!! Clean room and grear amenities!

Posted by on 3 Mar. 2024

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Comment from Hotel Management

4 Mar. 2024 by Angela

Thank you for taking the time out of your busy day to review your stay with us. We appreciate your feedback and will share it with our entire staff. We look forward to seeing you next time you come and visit us. Once again thank you for sharing your experience. Take care.

4 out of 5

Posted by on 17 Nov. 2023

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Comment from Hotel Management

20 Nov. 2023 by Maria

Thank you for taking the time to rate our hotel. We appreciate your business and feedback. We hope to see you next time you're in town.

5 out of 5
The pool was very exciting

Posted by on 30 Jul. 2023

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Comment from Hotel Management

30 Jul. 2023 by Maria

Thank you for letting us know how your stay was. We appreciate your business and comments. We are happy to learn that you liked our pool. Hopefully we get the chance to see you next time you're in town.

4 out of 5

Posted by on 12 Oct. 2022

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4 out of 5
I enjoy the waterpark pool in the facility. I also enjoy the breakfast and exercise room. The staff was very friendly, professional, and helpful. The only issue I had was there were pubic hairs on the bathmat and in the bath tub.

Posted by on 28 Jun. 2022

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Comment from Hotel Management

28 Jun. 2022 by Maria

Thank you for letting us know how your recent stay at hotel went. We appreciate your business and feedback. We are happy to hear that you like our hotel's amenities. We are very sorry that there was hair on the bathmat and bath tub. We hope this will not change your mind and not continue to stay with us. We hope to see you in the future.

5 out of 5
We loved the lodge motif. Everyone we interacted with was very friendly. They accept pets.

Posted by , from Everett on 21 Jan. 2022

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Comment from Hotel Management

21 Jan. 2022 by Maria

Thank you for taking the time to post a review of our hotel. We appreciate your business and comments. We are happy to find out that you had a great stay, we hope you will continue to stay with us when in town.

5 out of 5
The pool was great for all three of my kids ranging in ages from 2 to 13. Bed was comfy and the mini fridge was huge to accommodate all the items from our small travel cooler. Staff was nice too. Good hot breakfast that went late and checkout at 12 was a huge benefit as we came into town late and wanted extra sleep.

Posted by on 5 Aug. 2021

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Comment from Hotel Management

5 Aug. 2021 by Maria

Thank you for letting us know how your recent stay with us was. We appreciate your business and comments. We are happy to find out that you had a great stay at our hotel. Once again thank you and we hope to see you next time you're in town.

5 out of 5
Great property great pool for littles

Posted by on 18 Jun. 2021

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Comment from Hotel Management

20 Jun. 2021 by Maria

Thank you for your business and comments. We are glad to hear that you liked our property and the water play land. Hopefully you were also able to enjoy our breakfast. Hope to see you next time you're in town.

5 out of 5
This was a welcoming experience and we were very comfortable

Posted by on 15 Jun. 2021

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Comment from Hotel Management

15 Jun. 2021 by Maria

Thank you for your business and feedback. We are happy to hear that you enjoyed your stay at our hotel. We hope you will consider us next time you're in town.

About the Best Western Plus Kelly Inn & Suites

Location 4915 Southgate Drive, Billings, MT 59101

Property Features

Best Western Plus Kelly Inn & Suites offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available. Event space at this hotel measures 1495 square feet (139 square meters) and includes conference space. The business-friendly Best Western Plus Kelly Inn & Suites also features a vending machine, a picnic area, and complimentary newspapers in the lobby. Self parking is free. This Billings hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • 1495 sq ft of conference space
  • 139 sq m of conference space
  • Built in 2003
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Kelly Inn & Suites offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free full breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.80 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free 17
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)
  • Rollaway bed fee: USD 10.80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN Kelly Inn
  • BEST WESTERN PLUS Kelly Billings
  • BEST WESTERN PLUS Kelly Inn Billings
  • Best Western Billings
  • Best Western Plus Kelly Hotel Billings
  • Best Western Plus Kelly Inn And Suites
  • Billings Best Western
  • Plus Kelly & Suites Billings
  • BEST WESTERN PLUS Kelly Inn Suites
  • Best Western Plus Kelly Inn & Suites Hotel
  • Best Western Plus Kelly Inn & Suites Billings
  • Best Western Plus Kelly Inn & Suites Hotel Billings

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus Kelly Inn & Suites.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.