Comfort Suites Billings

2.5 star property
Hotel perfectly located for exploring Billings

Choose dates to view prices

Photo gallery for Comfort Suites Billings

Exterior
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pool
  • Parking available
  • Housekeeping
  • Breakfast included

Explore the area

View in a map
4908 Southgate Dr, Billings, MT, 59101
  • Rimrock Mall
    ‪4 min drive‬
  • Reef Indoor Water Park
    ‪5 min drive‬
  • Riverfront Park
    ‪6 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪7 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, Bathtub Only)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (2 Queen,2 Person Sofa Bed, Tub Only)

8.8 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, Shower Only)

8.4 out of 10
Very good
(30 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Billings

Heart of Billings.Stay at this Billings hotel and you'll be within half a mile (1 km) of Amend Park and 2 miles (3 km) of Norm Schoenthal Island. Yellowstone River and Riverfront Park are also within 2 miles (3 km).

What's nearby

  • Rimrock Mall - 4 min drive - 4.2 km
  • Reef Indoor Water Park - 5 min drive - 6.7 km
  • Riverfront Park - 6 min drive - 3.8 km
  • Rocky Mountain College - 7 min drive - 6.1 km
  • MetraPark - 8 min drive - 11.1 km

Getting around

  • Billings Logan Intl. Airport (BIL) - 16 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Muzzle Loader Cafe - ‬18 min walk

About this property

Comfort Suites Billings

Hotel perfectly located for exploring Billings
Comfort Suites Billings offers its guests an indoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Comfort Suites Billings also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Billings hotel is smoke free.

  • 87 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2016
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Comfort Suites Billings offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:00 AM to 11 PM.

Property is also known as

Comfort Suites Hotel Billings
Comfort Suites Billings
Comfort Suites
Comfort Suites Billings Hotel
Comfort Suites Billings Billings
Comfort Suites Billings Hotel Billings

Comfort Suites Billings Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 540 out of 1000 reviews
Rating 8 - Good. 257 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No towels - NONE

Be advised - You will have towels in your room when you arrive, but if you stay for more than one night you will not get anymore. We checked in on a Friday and was told Saturday when we requested replacement towels they would be available Sunday at 3 - after our check out. The sofa bed has a spring that shoots up through, you are better off sleeping on the floor. The soap dispensers on the wall of hte shower fell off and onto my son's feet. The room smelled of smoke and bad cologne. Would never recommend this hotel to anyone ever, Id rather sleep in my car
Stayed 2 nights in May 2025

4/10 Poor

DeeAnn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good

From the check in to now this experience has not been good. The hotel was over booked and had issues with check-ins. Which lead to them knocking on doors and calling rooms after midnight to verify your name. We got triple charged. They had no pool towels.
Stayed 2 nights in May 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Joan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Called ahead for late check in. Arrived 11 pm. Checked in, got keys to room that didn't work. Next set of keys and room were already occupied and we walked in on people in bed. Sat in lobby for approximately 1 hour to find out they didn't have a room for us. Sent to sister hotel Howard Johnson which was not friendly, clean, or had any knowledge that we were being sent over because of an error. Not worth the price I paid for a suite to get this as a place to stay. Go back next day to Comfort Suites as were told to do. They had no idea what had happened the night before and no record of us coming back. We did finally get a room and that night we had people walk in on us that they had given the same room to. No offer of any compensation!
Stayed 2 nights in May 2025

2/10 Terrible

Alex

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair on our bedding, clumps of hair around the pool as well. We checked into our room and left our belongs and left. We came back and our room key didn’t work- someone else had been in our room. Hotel had over booked and they were giving already occupied rooms to new people checking in. Around midnight, their computer system crashed and they called and woke us up to confirm who was staying in the room. Room was booked through Expedia so hotel would not honor government discount, even though the manger at check-in said they would. Shower water was warm but never hot enough for a comfortable shower.
Stayed 2 nights in May 2025

6/10 Okay

Sarah

Travelled with family
We had issues with check in because the hotel was overbooked. The room was ok. There were stains on the carpet, mattress cover and curtains. We only had Luke warm water to shower with for our two days of the stay. The room size was decent and minus the stains it was pretty clean
Stayed 2 nights in May 2025

10/10 Excellent

Charlee

Stayed 2 nights in Apr 2025

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Potential for a great hotel.. rooms are spacious but not clean had to ask for extra sheets to cover the couch as it was filthy and full of stains. Bedding had multiple stains. No hot water staff was extremely rude and short with everyone. Pool was cloudy and gross. Elevator smelled like mold and was filthy the entire time. There was an alarm going off in the middle of the night and when the front desk was called we were met with a very disrespectful response and even one time the front desk personnel just hung up after saying “ I know it’s going off again!” For this I would never recommend this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

sage

Stayed 1 night in Apr 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Natalie

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They had no idea what room we reserved and tried to put us in a lesser one than what we purchased. Blamed it on the cleaning staff. Will not be staying here again.
Stayed 1 night in Apr 2025

6/10 Okay

Leslie, Kyle

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Stayed 1 night in Apr 2025

10/10 Excellent

Theresa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, quite and breakfast was great.
Stayed 2 nights in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Tate

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the great service and enjoyed the stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Christopher

Travelled with family and small children, Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room was dirty, no clue what was splattered on the couch and bed skirt, dirty socks left in the closet, fridge had not been wiped out, and pretty sure I could piss warmer then the water in the shower. On the plus side the pillows were comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, king bed suite. The bummer was being next to the stairs; heard people going up and down. Breakfast was good but nothing changed during our stay. They ran out of decaf coffee and the truck was due after we left. The room was clean and the bed comfortable. The bathroom could be cleaned better but was adequate. I would stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stormie

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed a couple times and is definitely my go to
Stayed 1 night in Dec 2024

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Sara

Liked: Staff & service
Disliked: Cleanliness
The room smelled strongly like sulphur and there were long black hairs in the bathroom and on the bed dust cover thing.
Stayed 2 nights in Mar 2025

2/10 Terrible

Casey, Great Falls

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was dirty. Chunks of something on the bathroom sink, hair and dirt on the shower floor, a pile of crumbs and trash on the pull out bed. The front desk lady was polite but very busy. She offered another room but that one smelled like mildew or smoke or something and the shower was dirty just as the previous one had been. Another family was also reporting the same thing when I was at the desk. We ended up staying elsewhere and I still have not received a call back from the manager regarding a refund.
Stayed 2 nights in Mar 2025