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 Billings •1 Room
 Billings • 1 Room
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Holiday Inn Express & Suites Billings, an IHG Hotel

2.5-star property
3431 Ember Lane, Billings, MT 1-855-887-0424
4.7 out of 5
Exceptional!
See all 13 travelocity Reviews

"Super clean, comfortable & friendly. Close to awesome restaurant choices. " More

By a verified traveller on Mon 06 Jul 2020

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Billings hotel

In Billings

You'll find Reef Indoor Water Park and Advanced Care Hospital of Montana within a 15-minute walk of this Billings hotel. ZooMontana and Geyser Park are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $248* Per night/room 28 Apr. - 29 Apr.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Comm, Roll Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Billings, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Billings, an IHG Hotel

Everyone (9) Family (2)
4 out of 5
It was very nice.

Posted by on 25 Sep. 2023

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Comment from Hotel Management

10 Oct. 2023 by CJ

Thank you for taking the time to give us your feedback. We are happy to hear you had a nice stay, and hope to see you again soon.

4 out of 5

Posted by on 22 Jan. 2023

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Comment from Hotel Management

13 Mar. 2023 by Sydney

Thank you for taking the time to share your feedback from your recent stay, Kadie-Ann! We look forward to serving you again in the future!

5 out of 5

Posted by , from GILLETTE on 15 Sep. 2021

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5 out of 5
Super clean, comfortable & friendly. Close to awesome restaurant choices.

Posted by on 6 Jul. 2020

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Comment from Hotel Management

7 Jul. 2020 by CJ

We appreciate you giving us a review. We hope to see you again soon.

4 out of 5
Clean room and breakfast area. Modern and up to date facility. Pool was clean and bright with windows. Breakfast lady was polite. Fresh made pancake machine was a bonus feature for breakfast. Plenty of seating for breakfast. Room was large. Asked for a couch to be included with the room, but didn’t get one in the room.

Posted by , from Helena on 16 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by CJ

Thank you for taking the time to give us a review. We are happy to hear you enjoyed your stay and our pancakes We hope to see you again soon.

5 out of 5

Posted by on 20 Aug. 2019

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Comment from Hotel Management

21 Aug. 2019 by CJ

Thank you for taking the time to give us a rating.

5 out of 5
The staff was very friendly and the property was new and fresh. Breakfast was great every morning. The cleaning staff left a little to be desired, but overall it was a great experience.

Posted by on 7 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by CJ

We appreciate you taking the time to give us your feedback about your stay. And are happy to hear you had a great experience. We hope to see you again soon.

5 out of 5
I really enjoyed the healthy Keto friendly breakfast. Also the seating arrangement is really professional and comfortable. Having a refrigerator in the room is really important to me. Thank you for this convenience.

Posted by on 2 Aug. 2019

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Comment from Hotel Management

2 Aug. 2019 by CJ

We are happy to hear you enjoyed our wonderful breakfast and had a great stay. We hope you will choose to stay with us again the next time you are in Billings.

4 out of 5
Staff friendly and helpful! Great breakfast with a lot of choices! Nice room, clean and comfortable! Will continue to choose this hotel for future visits to Billings! Great location and so convenient to Rib and Chop Restaurant the BEST place to eat in Billings!

Posted by on 8 Oct. 2018

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Comment from Hotel Management

11 Oct. 2018 by CJ Vaughn

Thank you for taking the time to tell us about your stay. We are happy to hear you enjoyed your stay. We hope to see you again soon.

5 out of 5

Return visit was a great choice!

Pros: The staff is awesome. Very friendly and accommodating!
Cons: No shuttle bus service to the airport. Would be nice to have
Location: There are a lot of historical activities/locations to visit. The zoo is quaint and nearby shopping is good (malls, major dept stores, etc)
This hotel is very clean and comfortable. Easy and convenient to many eateries. However, the complimentary breakfast is very tasty and a great way to start the morning. Free and ample parking and can be viewed from your room.

Posted by , from Hacienda Heights, CA on 10 May 2016

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Comment from Hotel Management

24 May 2016 by Keri Wilson GM

Nancy, Thank you for your great review. We are glad you enjoyed your stay with us. Billings does have a lot of history and wonderful attractions to see. The Montana Zoo is one of my favorites. I am sorry we don't have a shuttle. Hope you come back and visit us soon!

About the Holiday Inn Express & Suites Billings, an IHG Hotel

Location 3431 Ember Lane, Billings, MT 59102

Property Features

Holiday Inn Express & Suites Billings, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Billings, an IHG Hotel also features a vending machine, a fireplace in the lobby, and laundry facilities. Free self parking is available.

  • 1 building
  • 89 guestrooms or units
  • 5 levels
  • Built in 2015
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express & Suites Billings, an IHG Hotel offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Hotel Names

  • Holiday Inn Express Billings Hotel
  • Holiday Inn Express Billings
  • Holiday Inn Express Suites Billings
  • Holiday Inn Express & Suites Billings, an IHG Hotel Hotel
  • Holiday Inn Express & Suites Billings, an IHG Hotel Billings

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.