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AC Hotel by Marriott Birmingham

4.0 star property
4-star hotel near The Mailbox, connected to a shopping center

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Photo gallery for AC Hotel by Marriott Birmingham

Exterior
Reception
Lobby
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View | View from room
Deluxe Room, 1 King Bed, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar

Explore the area

View in a map
160 Wharfside Street, The Mailbox, Birmingham, England, B1 1RL
  • Place, The Mailbox
    ‪1 min walk‬
  • Place, Bullring & Grand Central
    ‪10 min walk‬
  • Place, Utilita Arena Birmingham
    ‪11 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

Pillowtop beds, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

9.0 out of 10
Wonderful
(6 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(55 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Canal View

Pillowtop beds, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, Canal View

8.8 out of 10
Excellent
(10 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Birmingham

City center retreat .You'll be steps from The Mailbox and within a 10-minute walk of O2 Academy Birmingham with a stay at this Birmingham City Centre hotel. The Alexandra Theatre and International Convention Centre are also within half a mile (1 km).

What's nearby

  • The Mailbox - 1 min walk - 0.0 km
  • O2 Academy Birmingham - 6 min walk - 0.6 km
  • International Convention Centre - 8 min walk - 0.7 km
  • Bullring & Grand Central - 10 min walk - 0.9 km
  • Utilita Arena Birmingham - 11 min walk - 0.9 km

Getting around

  • Brindley Place Tram Stop - 8 min walk
  • Birmingham (QQN-New Street Train Station) - 10 min walk
  • Birmingham Airport (BHX) - 28 min drive

Restaurants

  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪Malmaison Birmingham - ‬4 min walk
  • ‪Medicine Bakery And Kitchen - ‬2 min walk
  • ‪Zizzi - ‬2 min walk
  • ‪Miller & Carter - ‬1 min walk

About this property

AC Hotel by Marriott Birmingham

4-star hotel near The Mailbox, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a library, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott Birmingham. You'll have access to the health club at a partner property.

This 4-star Birmingham hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 5 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
AC Hotel by Marriott Birmingham offers 90 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 49-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 21 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive past 11 PM should request entry by using buzzer on the door.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Nearby parking fee: GBP 21.00 per day (2625 ft away)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Birmingham City Centre
Birmingham Ramada
Ramada Birmingham
Ramada Birmingham City Centre Hotel
Ac By Marriott Birmingham
AC Hotel by Marriott Birmingham Hotel
AC Hotel by Marriott Birmingham Birmingham
AC Hotel by Marriott Birmingham Hotel Birmingham

Reviews

AC Hotel by Marriott Birmingham Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 651 out of 1014 reviews
Rating 8 - Good. 242 out of 1014 reviews
Rating 6 - Okay. 61 out of 1014 reviews
Rating 4 - Poor. 34 out of 1014 reviews
Rating 2 - Terrible. 26 out of 1014 reviews

Reviews

10/10 Excellent

Chloe

Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Amenities
Excellent stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Ed

Stayed 1 night in Jul 2025

10/10 Excellent

S

Stayed 2 nights in Jul 2025

10/10 Excellent

Liam

Stayed 2 nights in Jul 2025

10/10 Excellent

Ossama

Travelled with family
Excellent as expected
Stayed 5 nights in Jul 2025

10/10 Excellent

Ed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Possibly

Possibly the best hotel… in Birmingham
Stayed 1 night in Jul 2025

8/10 Good

Ossama

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent as expected
Stayed 3 nights in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

joanne

Stayed 1 night in Jul 2025

8/10 Good

Princess

Travelled with family, Business traveller
Easy access to bars and restaurants. Calling wharf view. Staff are friendly and helpful .
Stayed 2 nights in Jul 2025

8/10 Good

ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a convenient location with comfortable rooms and facilities. I did not eat there in the evening. I was surprised on arrival at 19.15h to be told that my room was not ready. After another staff member was consulted, the room was provided. I did not use the cited car park, but noticed that the traffic in surrounding streets was gridlocked for much of the day. This was particularly bad at 7-9pm on Friday night.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
One of our rooms wasn't available until 5.00pm and even then we were given an inferior room. We were re-imbursed the difference - but overall disappointed
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, poor breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities
I like that the room was clean and bathrooms also was clean. The workers seem very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely weekend stay

Room on the 5th floor with a canal view. Room was spotless and air conditioning was perfect as we had very warm weather this weekend. Staff were friendly and polite and we had a very warm welcome on arrival. Breakfast was lovely ….even better when we realised we could ask for fresh fried eggs. Small gym room but enough equipment to have an hour session. Security is fab as you can’t access the rooms unless you have a key card. Plenty of restaurants close by and a beautiful short walk along the canal to the Utilita arena.
Stayed 2 nights in Jun 2025

10/10 Excellent

Piyush

Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean, quiet. Just what I needed
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, guests get discount in the Black Sheep located adjacent.
Stayed 3 nights in Jun 2025

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable hotel in the city
Stayed 3 nights in Jun 2025

2/10 Terrible

john

Travelled with partner
Disliked: Property conditions & facilities
Dressing gowns only one size didnt fit. Complained to staff they said there was nothing they could do as all one size across the hotel. Sink very poor didnt drain. I am expecting a 100 pounds returned to my card. Please look into this. Breakfasts cold and a complete waist of money
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location by the canals and very friendly, efficient and accommodating check in
Stayed 1 night in Jun 2025

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fabulous location on the canal , lots of bars and restaurants around the hotel . Only a 6 minute walk to the Utilita arena . Hotel was spotless
Stayed 1 night in Jun 2025