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4.0 out of 5

"staff is great, very kind & helpful. " More

By a verified traveller on Thu 28 Mar 2024

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Hotel Description

Enjoy the free WiFi at this Birmingham hotel

In shopping district

You'll find Riverchase Galleria and Cahaba River within a 15-minute walk of this Birmingham hotel. Aldridge Gardens and Moss Rock Preserve are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $126* Per night/room 1 Apr. - 2 Apr.

Suite, 1 Bedroom (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard by Marriott Birmingham Hoover ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Birmingham Hoover

Everyone (9) Couples (3) Family (4)
5 out of 5
staff is great, very kind & helpful.

Posted by on 28 Mar. 2024

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5 out of 5
will likely rate excellent after construction completed.

Posted by , from Spanish Fort on 15 Mar. 2024

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Comment from Hotel Management

16 Mar. 2024 by Customer Service

Donald, thank you for your review! We're thrilled that you had a positive experience with us at Courtyard Birmingham Hoover even during our improvement phase. Encouraging feedback such as yours is a huge motivation for our team members and it reinforces our commitment to provide outstanding service. Looking forward to hosting you again after the renovations are complete. We are certain that our enhanced facilities will align with your expectations.

5 out of 5
Everything is good so far. I just checked in. The lady at the counter was friendly and courteous but also efficient. The room is clean and neat. The TV is on with a personalized welcoming message and directions for using the various options. My only issue with the room is that the grab bar in the tub is a bit loose. I am 76 years old with a slight concern about falling but I believe it will be okay.

Posted by on 8 Sep. 2023

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Comment from Hotel Management

8 Sep. 2023 by Customer Service

David, thank you for choosing Courtyard Birmingham Hoover and sharing your thoughts. It's great to hear that our receptionist treated you well and that you found the room pleasing. As for the concern about the bathroom equipment, we encourage our guests to communicate any issues they may encounter to our team members right away, so we can ensure a comfortable stay. We appreciate your input and look forward to seeing you again.

5 out of 5
Wonderful staff. They understood our delay in arrival and held our reservation until we arrived. Great customer service.

Posted by on 15 Apr. 2023

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Comment from Hotel Management

17 Apr. 2023 by Customer Service

Thanks for the splendid review, Antonia!It's fantastic you had such an excellent experience at Courtyard Birmingham Hoover and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you.We look forward to hosting you again soon so we can share another amazing experience with you.

4 out of 5

Posted by on 2 Dec. 2022

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2 out of 5
When I first walked into the hotel I was greeted by a very friendly desk agent. She was fast, courteous and professional. Walked passed the restaurant/bar which was closed. My husband and I were hoping for a drink before dinner. In our room I first walked into a large gum stain on the carpet, no sample size shampoo or conditioner (very dangerous, considering I've heard of people adding Nair and other chemicals in bottles that are not secure or sealed), tub looked old and one of the tub bars was just hanging on completely broken, the toilet was dirty/stained.

Posted by , from Slidell on 29 Nov. 2022

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Comment from Hotel Management

30 Nov. 2022 by Customer Service

We appreciate the feedback, Raymond.While we're happy you appreciated our friendly front desk staff, it's unfortunate our dining options and condition of our rooms didn't meet your expectations. We regret your challenges and inconvenience so we'll address your concerns with our team moving forward.We do hope you give us another opportunity to share a more positive experience with you soon.

5 out of 5

Posted by on 2 Jan. 2022

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3 out of 5
The property really shows its age, had to change rooms because the shower did not work in the first room.

Posted by on 29 Jul. 2021

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2 out of 5
The worst shape Courtyard by Marriott I've ever seen. The facility looks very run down. The elevator was dirty. The floor was dirty in my bathroom. There were dirty shoes and footprints on the tile. The room was hot and stuffy when I arrived. I turned the air conditioning down to 65 to try and get it to cool off, but it would run a few minutes and then cut off. The actual temperature in the room was 74 and it never got below 73 even after hours of running the air at low settings. It will make me rethink automatically assuming that a Marriott or Courtyard will be a good safe choice. Stay away.

Posted by on 8 Apr. 2021

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5 out of 5

Posted by on 13 Mar. 2021

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About the Courtyard by Marriott Birmingham Hoover

Location 1824 Montgomery Hwy S, Birmingham, AL 35244

Property Features

Courtyard by Marriott Birmingham Hoover offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 1274 square feet (115 square meters) and includes conference space. The business-friendly Courtyard by Marriott Birmingham Hoover also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Self parking is free. This Birmingham hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1274 sq ft of conference space
  • 115 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Birmingham Hoover offers 153 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony or patio
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Desk chair

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.

The Bistro - Onsite bistro. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 3–12 per person
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birmingham Courtyard Marriott
  • Courtyard Birmingham
  • Courtyard Birmingham Hoover
  • Courtyard Hoover
  • Courtyard Marriott Birmingham Hoover
  • Courtyard Marriott Birmingham Hotel
  • Courtyard Marriott Birmingham Hotel Hoover
  • Courtyard Marriott Hoover
  • Marriott Courtyard Hoover
  • Marriott Hoover
  • Courtyard Birmingham Hoover Hotel Hoover
  • Courtyard Marriott Birmingham Hoover Hotel
  • Hoover Marriott
  • Hoover Courtyard
  • Courtyard Hoover
  • Courtyard Birmingham Hoover Hotel Hoover
  • Courtyard by Marriott Birmingham Hoover Hotel
  • Courtyard by Marriott Birmingham Hoover Birmingham
  • Courtyard by Marriott Birmingham Hoover Hotel Birmingham

You should know

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.